Cove - Landmark Pinnacle

Cove - Landmark Pinnacle Reviews

Cove - Landmark Pinnacle

15 Westferry Rd, Tower Hamlets, London, E14 8FQ, United KingdomView Hotel Details
Cove - Landmark Pinnacle
Cove - Landmark PinnacleCove - Landmark PinnacleCove - Landmark Pinnacle
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Cove - Landmark Pinnacle Guest Reviews

4.6/5
Great
232 review
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(232)
Positive reviews(227)
Reviews with photos/video(71)
Convenient for shopping(30)
Large rooms(26)
Many amenities(20)
Close to metro(20)
Loved the view(17)
Friendly front desk staff(12)
Awesome kitchen(8)
Convenient public transportation(6)
Negative reviews(5)
Guest User
Studio Apartment
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Perfect location at canary wharf, easy access to dwt via Jubilee line .DLR and Uber boat , 20mins to LCY airport. suit is tidy with kitchen facilities, cozy bed sheets and pillows. friendly staffs. either holiday or biz trip , it will be a best choice.
Response from Property: Good afternoon! Thank you for your glowing review we appreciate the homely feel you enjoyed of the apartments, the convenient of the location and the friendless of our Team,We cannot wait to welcome you back again in the near future,Have a great day and safe travels!Saima and Cove Team
EricaWong
One Bedroom Apartment With Internal Balcony
Stayed in Aug 2024
Family
3 review
4.2/5
Very Good
Posted on Aug 19, 2024
Nice and helpful receptionist. The room is very big and clean. The bed is comfortable. We can even have an early check in with no additional cost. If we will visit London again, we will definitely come back to this wonderful hotel .
Response from Property: Hi EricaThank you very much for reviewing your recent stay at Cove Pinnacle. Very happy to hear that our attentive host was able to assist you with everything needed, at Cove Pinnacle you are our priority! So happy to learn that we were able to accommodate an early check in and that this has been useful for you.We can not wait for you to welcome back for another lovely stay!Take care AndreeaAssistant General Manager
Jessica
One Bedroom Apartment With Internal Balcony
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 5, 2024
We had a wonderful stay at this apartment for a week as the location is perfect and our room is spacious. We can cook our meals. We enjoy our holiday comfortably here as we feel like home. The lounges upstairs are superb with stunning views on the Thames as well as Canary Wharf. I’m sure I’ll come back soon. Highly recommended!
Response from Property: Hello Jessica!Many thanks for delighting us with such a fantastic review on our lovely aparthotel and it is fantastic news to hear that it has been like a home away from home to you! Also amazing to learn that you were able to cook your favourite meals. Wishing you a great rest of the week and we hope to see you again some day. Love, Cove Pinnacle Team
Guest User
One Bedroom Apartment With Internal Balcony
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 26, 2024
Don’t rule out Canary Wharf for a London stay as connections are just as easy as other more central areas and these apartments are a great base in a more relaxed area with great facilities. The apartments have everything you need and the internal balcony option is worth it. The crowning glory is access to viewing lounges on floor 27 and 56.
Response from Property: Good afternoonThank you for publishing this glowing review for our property and services! Your pictures attached with this feedback, are great. No one can doubt that you had a spectacular time at our upper floors lounged and I am very happy with your choice of a one bedroom apartment with internal balcony.Our team was over the moon to hear that their service did not go unnoticed,We look forward to welcome you back some day.Andreea and Cove Pinnacle team
JC2
Studio Apartment
Stayed in May 2024
Couples
9 review
4.5/5
Great
Posted on May 5, 2024
Very convenient to city given options to take which metro lines, and also very safe to stay than in town area. You also get access to the lounge at 56 floor see the view of the other side of London.
Response from Property: Good morning :)Thank you very much for taking the time to publish this great review for Cove Pinnacle. We are lucky to have been part of your journey and grateful for your kind words on our property and services. Your pictures are lovely, so great to see them attached to your feedback.We hope to welcome you back in the near future, for another lovely stay.Safe travels.Andreea and Cove Pinnacle team
Jay Hurley
Large Studio Apartment
Stayed in Aug 2024
Couples
1 review
3.7/5
Posted on Aug 30, 2024
Overall the apartment is nice, however, there are some strange design decisions, for example, the aircon panel can control the temperature but you need to open the closet and flip the power switch to be able to turn it off; the oven controls were in Arabic; the safe doesn’t work like a normal Hotel and you need to follow the on TV screen instructions to avoid accidentally locking your stuff in. Check in was smooth and apartment clean enough although people should note that cleaning is typically every week. It is located at the very end of the wharf so a bit of a hike to the Elizabeth line, Jubilee lines is a bit closer and DLR the closest.
Response from Property: Good morning Jay, Thank you for your honest feedback we are saddened to hear the convenience of the appliances was not up to your standards we will definitely consider this.Have a great day!Saima And Cove Team
Anonymous User
Studio Apartment
Stayed in Feb 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 20, 2024
I had a great time staying at the Cove Landmark Pinnacle Hotel. The overall atmosphere of the hotel is elegant, and the rooms are spacious and comfortable with complete facilities. In particular, it is worth mentioning that the hotel front desk staff warm service so that I feel the warmth of home.
Response from Property: Hello there, Thank you for sharing your positive experience at Cove Landmark Pinnacle! We're delighted to hear that you enjoyed the elegant atmosphere, spacious rooms, and complete facilities during your stay. Our team works hard to provide exceptional service, and we're thrilled that our front desk staff made you feel at home with their warm hospitality. We appreciate your feedback and look forward to welcoming you back on your next visit! Arianna and Cove Pinnacle Team
Guest User
One Bedroom Apartment With Internal Balcony
Stayed in Mar 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Rooms were spotless, and the facilities were well-maintained. I recommend
Response from Property: Hello AnnieThank you for taking time to review your recent stay at Cove Pinnacle, this is an amazing picture of our hotel! Glad to hear that the property location has served you well and that your apartment was clean and made you feel comfortable. Thank you for acknowledging our team incredibly kind service, it has been our pleasure to host you.Hope to see you again in the near future and to welcome you back for another great stay.Until then, stay well.Andreea and Cove Pinnacle team
Herty
Large Studio Apartment
Stayed in Dec 2023
Family
17 review
5.0/5
Outstanding
Posted on Dec 30, 2023
This was by far my favorite hotel in London! Great location with amazing views and Tesco is just 2 minutes walk away! It’s super convenient and clean! Front desk staff are super helpful and friendly especially Saim!!! She’s always smiling and ever ready to assist you with whatsoever you need! I’ll definitely be back ! Stayed for 2 weeks and annoyed every bit of it!!!!!!!!
Response from Property: Hi HertyWow! thanks a lot for this fantastic review! Saima was over the moon to hear that her customer service has been acknowledged and I could not agree more with you that she is hosting with the best possible vibe, always smiling and happy to be of help. The whole team thanks you for choosing to stay at Cove Pinnacle and hope to welcome you back in the near future.Safe trips :)Andreea and Cove Pinnacle
Anonymous User
Large Studio Apartment
Stayed in Jun 2024
Couples
10 review
3.7/5
Posted on Jun 24, 2024
The location of the hotel is relatively remote, but the view outside the room is great. The area of the room is large, and the lighting makes people feel very warm. The shower in the room works very well and the hot water comes out very quickly.
Response from Property: Good afternoonThanks a lot for taking time to review your recent stay at Cove Landmark Pinnacle. Our team has been delighted to host you. We hope to welcome you back in the future.Stay well.Andreea and Cove Pinnacle team
Nananabanana
Studio Apartment
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Our second time staying at Cove London! Canary wharf area is very safe and close enough to the city centre. If we were to get an Uber back, it won’t be very expensive. The lounge is gorgeous. Shower is fantastic as well. No complains about Cove! Will book again definitely
Response from Property: Thank you for sharing your positive experience at Cove London! It's great to hear that you found the Canary Wharf area safe and conveniently located. The affordability of Uber rides back to the hotel is also a plus. We're glad you enjoyed the beautiful lounge and the fantastic shower. We appreciate your feedback and look forward to welcoming you back for another stay at Cove London in the future! Dani and Cove team.
Guest User
Large Studio Apartment
Stayed in Oct 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Dec 11, 2023
great experience in London, reasonably good location, beautiful building, friendly staff, stunning view over London or canary wharf(depending on room facing). Highly recommend.
Response from Property: Good morningThank you for this beautiful review! We are so happy to hear that your had such a pleasant experience with us. I could not agree more with you that we are very lucky with the property location. Imposing building that is very resourceful and offering so many delightful aspects, from the uncluttered stylish apartments that make you feel at home to winder garden, lounge areas, gym and playground area. We are really happy to see that you have captured some of this beauty in your pictures and very grateful that you have shared these together with your feedback.We hope to welcome you back at our beautiful property someday soon.Until then, take care :)Andreea and Cove Pinnacle team
Anonymous User
Studio Apartment
Stayed in Apr 2024
Couples
2 review
3.0/5
Posted on Apr 22, 2024
it works but does not really live up with the grade. room is pretty noisey due to the air facilities and the building itself.
Response from Property: Hi thereThank you for your time to review your recent stay at Cove Pinnacle.Happy to hear that your apartment cleanliness has pleased you.Sorry to hear about the inconveniences caused by the wind, this is completely out of reception or management reach to sort out. Looking forward to welcoming you back to our property when a forecast would not announce a storm or a very windy day.Andreea and Cove Pinnacle team
_Annie
One Bedroom Apartment With Internal Balcony
Stayed in Mar 2024
Couples
2 review
3.7/5
Posted on Apr 1, 2024
The location was good. It is near all the transportation, like underground. Theree is Tesco or supermarket nearby. The staffs are very helpful. They replied and assisted me promptly.
Response from Property: Hello AnnieThank you for taking time to publish this feedback on your recent stay at Cove Pinnacle. Glad to hear that the property location has served you well and that your apartment was clean and made you feel comfortable. Our team loved looking after you and we are all grateful that you had acknowledged our excellent and attentive team service.Hope to see you again in the near future and to welcome you back for another great stay.Until then, stay well.Andreea and Cove Pinnacle team
Ccsstt1886
One-Bedroom Apartment-Disability Access
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 14, 2024
amazing experience. convenient location n superb cleanliness!
Response from Property: Good morning,We are all delighted to hear how much you have enjoyed our stunning aparthotel, facilities and gold stars service! Our team is always thriving in providing to our guests the best experiences and we are happy to hear that we have exceeded your expectations.Come and visit us again soon!Many thanks for choosing our hotel,Cove Pinnacle team-