252 High Holborn, Camden, London, WC1V 7EN, United KingdomView Hotel Details
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Rosewood London Guest Reviews
4.5/5
Great
180 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(180)
Positive reviews(172)
Reviews with photos/video(55)
Friendly owner(47)
Great location(37)
Convenient location(15)
Well designed(13)
Delicious breakfast(12)
Easy to get around(11)
Shower difficult to use(7)
Tasty restaurant(6)
Negative reviews(8)
J.Patel
Deluxe Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Excellent service at check in. The rooms are spacious and luxurious. Desk staff helped me to book restaurants and the on site bar is excellent
Response from Property: Dear J Patel,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are delighted to hear that you enjoyed your time with us. It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst
Sha Nina
Executive King Room
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 13, 2023
This is a great hotel to choose from definitely one of the top-notch in service. I took my mom stay at this hotel for one week we have arrived in the very early morning hotel has arranged early check-in at 9:30 AM accommodating my 80 year old mom, which is very heartwarming. This hotel has the style , the design and history, as well as the best service all in one. At night time I have requested to add a blanket for my mom as she feel a little cold the housekeeping brought a blanket that was pre-warmed up. They really pay attention to details in service. I highly recommend this hotel to anybody who loves rich history, as well as beautiful artsy designs. After I stayed at this hotel, I think will never possible. I will always put a rosewood hotel as my top choice. 
Response from Property: Dear Sha Nina,Thank you for your kind review and we are delighted that you enjoyed your experience. Should you feel comfortable sharing this feedback on Google, we would appreciate your comments. We look forward to welcoming you back soon.Best wishes,Emily
RichardD
Family Room
Stayed in Nov 2022
Business travelers
24 review
5.0/5
Outstanding
Posted on Dec 19, 2022
Great location in Central London. Very close to Holborn Station. However, I found I could walk to everything.
Service at the hotel is A+. Bar was also great and they had a couple of good options for breakfast. Rooms are very big and bed super comfortable. Will stay at Rosewood London again!
Response from Property: Dear Richard,Thank you for taking the time to share such valuable feedback and we are delighted that you enjoyed your time at Rosewood London. We look forward to welcoming you back soon. Best wishes, Emily Coubrough - Director of Front of House
Guest User
Deluxe Room
Stayed in Sep 2022
Family
13 review
3.7/5
Posted on Sep 13, 2022
Room is nice n clean, complimentary sauna is a delightful add on. Room phone was not working though and the corridor lobby in the building was dark and can have more signs.
Response from Property: Dear Guest,Thank you for taking the time to share such valuable feedback and we are delighted that you enjoyed your time at Rosewood London. We look forward to welcoming you back soon. Best wishes, Emily Coubrough - Director of Front of House
Guest User
Grand Executive Room
Stayed in Feb 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Mar 15, 2023
Good location 👍🏻👍🏻
Response from Property: Dear Guest User,Thank you for taking the time to share such valuable feedback and we are delighted that you enjoyed your time at Rosewood London. We look forward to welcoming you back soon. Best wishes, Emily Coubrough - Director of Front of House
Guest User
Deluxe Room
Stayed in Oct 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 31, 2024
I stayed at Rosewood London for 2 days. It is about 10 minutes away from Chinatown, in the city center, and has a great location. The room is very big in London, where every inch of land is valuable.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to leave your feedback regarding your recent stay at Rosewood London.We are delighted to hear that you enjoyed your time with us and are very much looking forward to welcoming you back again soon.Kind regards,Calum HallifaxQuality Analyst
lenka&E
Grand Executive Room
Stayed in Aug 2024
Family
48 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Before booking the hotel, I didn't know that this hotel is a must-stay for celebrities from all over the world in London. The Kardashians and Black Pink have stayed here. We met the domestic star Zhang Jingyi on the day we checked in. The hotel is located in a prime location in London, next to the National Gallery and Trafalgar Square, and a 10-minute walk to Chinatown and Opera Street. It is understandable that hotels will not have holiday facilities in places where every inch of land is valuable. Because the venue is limited.
Facilities: The hotel facilities are very well maintained, all the facilities are very new and clean.
Hygiene: The sanitation is very clean. The shortcoming may be that the cleaner forgot to add water to the water seal, and the sewer smelled. Later, I found the hotel to solve it.
Environment: There is no doubt that the overall design retains the traditional British style and injects fashion elements.
Service: Five-star service level, there are receptionists who understand the languages of various countries at the front desk. It's really cool!
Original TextTranslated by Google
6/20
Response from Property: Dear lenka&E,Thank you for taking the time to provide such detailed feedback regarding your recent stay at Rosewood London. I appreciate your comments and have passed these on to the team.I am delighted that our location in Holborn was ideal for your requirements and that the team were able to resolve any issues you encountered.We are all very much looking forward to welcoming you back to Rosewood London in the future.Kind regards,Calum HallifaxQuality Analyst
fuxuey
Executive Twin Room
Stayed in Aug 2024
Family
7 review
4.8/5
Amazing
Posted on Sep 1, 2024
The service is definitely impeccable, the location is good, the old money style, and the room is big. The only thing that annoys me is that the bathroom is very small and you have to stand in the bathtub to take a shower.
Original TextTranslated by Google
Response from Property: Dear Fuxuey,Thank you for taking the time to leave your feedback regarding your recent stay at Rosewood London.I am delighted to hear that you enjoyed your stay with us but apologise if the amenities were not as good as they could have been.The team at Rosewood London takes pride in delivering the finest service to the highest standard and we are all very much looking forward to welcoming you back soon.Kind regards,Calum HallifaxQuality Analyst
Guest User
Grand Executive Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Classic British architecture, luxurious and elegant, well-maintained facilities, convenient transportation, close to major attractions, the British Museum is about a 10-minute walk away.
The waiters are very enthusiastic, there is a supermarket at the door of the hotel, and it is also very convenient to buy things.
Perfect.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to leave your feedback regarding your recent stay with us.It was a privilege to have you with us at Rosewood London and we are thrilled to hear that you enjoyed your stay. The team are all excited to welcome you back in the future and should I be of any assistance, please let me know.Kind regards,Calum HallifaxQuality Analyst
Anonymous User
Executive King Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 3, 2024
I like the furnishing style of the room, it is clean and sanitary, the hotel housekeeper service is good, the location is convenient, and the living is very comfortable. I will definitely choose to stay here next time!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind feedback.We are delighted to hear that you enjoyed your stay with us and we are all very much looking forwaqrd to welcoming you back soon.Should you require any assistance in arranging your next stay, please let me know and I will be delighted to make the necessary arrangements.Kind regards,Calum HallifaxQuality Analyst
Jiangxianshengyijia
Grand Executive Room
Stayed in Jul 2024
Family
21 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Very good stay experience, probably because of the "bloodline" of Hong Kong, the hotel interior and the room are very detail-oriented. The location is also close to the British Museum, and there are many theaters around. The West End, which is as famous as New York Broadway, is not far away.
When checking in, the front desk saw that we were with our children and took the initiative to ask us if we wanted an extra bed.
In addition, the breakfast here is also very delicate and delicious, and the restaurant service staff are also good.
Original TextTranslated by Google
Response from Property: Dear Jiangxianshengyijia,Thank you for your kind feedback.I am delighted to hear that you and your children enjoyed your stay with us at Rosewood London and we are all very much looking forward to welcoming you back soon.Kind regards,Calum HallifaxQuality Analyst
Anonymous User
Executive King Room
Stayed in Jul 2024
Other
8 review
3.1/5
Posted on Aug 6, 2024
Service: I rested in the room. Because I lived in a suite, the door was far from the room, but I really didn't hear the knock on the door. The waiter came in directly and pushed open the door where I was sleeping. She scared me, and I scared her. She apologized to me and left. 
No matter how good the hotel in Europe is, the service concept is almost the same. If you ask, there is no tip, but you can't miss it. In Europe, when I choose a hotel, I want it to be new! Good! A lot of things! Nothing else! I have to say that I booked this room through Ctrip at the time. But after arriving, I found that the room type was too small. I had to buy another one for a week. The hotel asked me to book directly from their official website. I really booked directly from the official website. But Ctrip didn't let me refund it! It's more than twice as expensive! Choose carefully!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to provide your feedback for us.I am deeply sorry to hear that your stay was not to your satisfaction and I am unreservedly sorry that a member of the team entered your room. This has been looked into and measures have been taken to ensure that this does not happen again. I remain available should you wish to discuss your experience.Kind regards,Calum HallifaxQuality Analyst
fengyiqi
Deluxe Suite
Stayed in May 2024
Family
31 review
5.0/5
Outstanding
Posted on May 21, 2024
It's perfect. The suite I booked had gifts for the children and adults ready before check-in. A very perfect experience. The location and service settings are perfect. Red wine was given as a gift, but it's a pity that I don't drink
Original TextTranslated by Google
6/8
Response from Property: Dear Guest,Thank you for your kind feedback, we are delighted to hear that you enjoyed your time with us and look forward to welcoming you back soon.Best wishes,Emily Coubrough - Director of Front of House
Angelyang8283
Deluxe Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 17, 2024
very good! nice! The flowers in the lobby are beautiful every day! The chocolate snacks are also great!
Original TextTranslated by Google
Response from Property: Dear Angelyang,Thank you for your kind review and we are delighted that you have enjoyed your time with us. We look forward to welcoming you back soon.Best wishes,Emily Coubrough - Director of Front of House
NinAg_
Deluxe Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
A very retro and beautiful hotel, right next to the Holborn subway station, with convenient transportation, spacious rooms and beautiful decoration. There is also a Jazz bar inside the hotel, which is very atmospheric at night😀
Original TextTranslated by Google
Response from Property: Dear NinAg_,Thank you for taking the time to leave your feedback regarding your stay at Rosewood London.I am delighted to hear that you enjoyed your experience and we are all very much looking forward to welcoming you back again soon.Kind regards,Calum HallifaxQuality Analyst