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Ember Locke Kensington

Ember Locke Kensington

4.3/5130 Reviews
Kensington
Let’s talk about the advantages first. The decoration and design of this hotel are indeed pretty good. The environment is mainly orange. Although the overall area is small, it is very harmonious and warm. In addition, the price-performance ratio is excellent, and everything is new. It also comes with a small kitchen and refrigerator, which allows you to have more freedom in life while controlling the price. These were also the reasons why I chose here in the first place, and they have basically come true. But unexpectedly and unfortunately, the service here, mainly the front desk service, is not as good as one would like. I had read some negative reviews before and thought it was a probability event, but I didn't expect it to actually happen. When we arrived on the first day, the front desk first said that our room charge was unsuccessful and we could not check in. But I actually paid the full amount for the reservation in November. Then the front desk gave me a room in the basement that didn't have a kitchen and didn't meet the agreement. After I found out, I negotiated with the front desk, and the front desk said that I could only change rooms the next day. But after talking to Ctrip, they quickly assigned me a vacant room with a kitchen on the same day. In addition, we booked four nights, but the room card expired on the third night. The front desk insisted that we had only booked three nights and had to move out immediately (on the first day of check-in, another front desk said it was four nights). ). After that, I had to contact Ctrip again to negotiate, and then changed my mind and updated the room card for us. We don’t know whether these problems come from the communication between the agent and the hotel, or the possible differential treatment by the hotel itself. Ctrip's response was reliable and fast, helping us solve the problem within half an hour. I hope that people in the future will be mentally prepared for the possibility of such a thing, although it may not have any actual impact.
The Lincoln Suites

The Lincoln Suites

4.4/5114 Reviews
Covent Garden
I feel it is important to post this review since I benefited greatly from previous reviewers in order to pick this gem of a hotel for our recent trip to London. One of the things I was drawn to initially was that payment was not due for our reservation until 3 days before arrival and that cancellation could be up to 24 hours before arrival. This was an advantage to other hotels I had been looking at before. Also, The Lincoln Suites gave a discount for extended stays, of which ours was 10 days, so any discount in London is much appreciated. Before our arrival I had several questions for the staff. Each time I emailed (I think 4 times) I received a response in less than 24 hours. We arrived on Wednesday, May 17th between 9-10 am from an overnight flight from the States and were enthusiastically welcomed by Klaudia at the front desk. She gave us an option for early check-in as a room had just been vacated and then kindly called housekeeping to quickly ready the room for us. This was unexpected but a very welcome surprise as we did not think we would get into a room early. We opted to leave our bags with reception anyway and headed off to familiarize ourselves with the area to give them the time they needed. Klaudia kindly offered to call us when the room was ready. This was a lovely thing to do and we greatly appreciated her efforts. When we came back our room was ready, and Klaudia had called us as she promised, although we did not hear the phone, our fault. We stayed in the lovely Room 311 which had a large window facing Kingsway so we had a nice view of the street but were high enough to avoid any noise issues. I believe this room is called a Kingsway Studio. Things not mentioned in the description online include: Each side of the bed had a nightstand with 3 shelves for stowing essentials, and a lamp, there was a small round dining table with 2 chairs, large built in closet (with a safe, ironing board and iron, 8 hangers and cubbies for folded items as well as 2 large top shelves to stow luggage or other large items), 1 luggage rack, a convenient side table beside the closet that we used as a drop zone for purses and day bags. Kitchen also had a sink and the fridge was larger than a normal hotel room fridge. They also provided two cold water bottles in the fridge at no charge. There was dish soap and a tea towel for washing up under the sink. Cups, glasses, bowls, cookware and cutlery were provided. The bathroom had a large shower with nice hot water supply, large sink with shelves beside and below for toiletry items. Plenty of towels were provided both in the bathroom and extras were found in the built in closet. Our bed was comfortable and noise was minimal from outside although you could occasionally hear doors of other rooms closing but it was not bothersome. HVAC worked well our entire stay. I read in advance that the rooms are only cleaned every 4th day at The Lincoln Suites and Klaudia kindly reminded us at check-in. We were on a 10 d
Bob W St Paul's

Bob W St Paul's

4.5/56 Reviews
Bank
I recently stayed at Bob W St Paul’s, and it was an exceptional experience from start to finish. The place were impeccably clean and spacious. The staff were incredibly friendly and attentive, always ready to assist with a smile. The hotel’s location was perfect, with easy access to the underground.
Kingston Lodge Hotel

Kingston Lodge Hotel

3.6/56 Reviews
We had to leave very unexpectedly, but did find the hotel a little run down looking from the outside. We had arrived early and the room was ready, but we could only check in early for an extra charge which we declined, as we were going out anyway so just left our bags in the car. The room was supposed to be an executive room however, it was like any other room we had ever stayed in so don’t know what was executive about it. Tea tray was a bit stingy with 1 packet of biscuits between 2 of us (1 biscuit each). Only 4 milk cartons, but plenty of tea and coffee sachets. The bathroom had nice shower gel and lotion supplied with plenty of towels but, also had blue insulation tape on the radiator and the ceiling above the bath was peeling it all looked a little tired. The room was clean and perfectly comfortable, but definitely lacked that added luxury that I thought we had upgraded to with executive. Maybe that was my own fault not checking exactly what the difference was between normal and executive aside from the price. Sadly, our trip was cut short with an emergency, so we never got to stay overnight or sample the breakfast.
Novotel London Paddington

Novotel London Paddington

4.2/564 Reviews
Some hiccups during checkin. We specified in our booking that we have 2 kids. We even stated their ages. When we arrived, they said booking is only made for 2 adults. I showed them everything I have to prove my booking. They said we used a 3rd party agent to book (ie trip.com). The agent made a mistake and we should talk to them. (What???? ) But they will do me a favour and do the talking… ?? (Doing me a favour like I did sth wromg??). In the end they upgrade us to a family suite, adding that it could be for 1 night only, they may require us to move and bla bla bla….. Yes you upgraded me but so what! Your staff’s attitude is the whole problem. I used a 3rd party agent, but it’s a company you approved of. When problems arise you blame it on customer?! I gave a 2/5 for service simply bcoz of the upgrade.
Cleveland Residences Russell Square

Cleveland Residences Russell Square

4.5/58 Reviews
Bloomsbury
The actual room is slightly smaller than the picture, and the two people live in a compact room. In addition, the internal environment is clean and tidy, the facilities are complete, and the reception staff are warm and friendly. Equipped with elevator and laundry room, very friendly to tourists who need to wash clothes. The location is excellent, six or seven minutes walk from the British Museum, there are many restaurants around, there is a 24-hour supermarket, the subway station is just around the corner downstairs, very convenient. In addition, because it is located in the downtown area and facing the street, there will be noise at night, depending on the degree of personal acceptance.

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Highest Price₹ 191,635
Lowest Price₹ 6,592
Number of Reviews51,650
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Average Price (Weekends)₹ 31,712