Renaissance Hotels in London

Clean, convenient and staff were very friendly. Nice breakfast, lots of options . Dinner at the restaurant was nice too. The chicken biryani’ were halal too. Nice view of the runway from our room. Another plus. Easy access to terminal 2, 3, and 5 . The hoppa buses were very handy . Definitely recommend it .

Really nice welcome from staff both at the concierge desk and reception. Even a glass of sparkling wine on arrival in some lovely cut glass 'vintage' style glasses. I'm not normally a sparkling wine fan, but I enjoyed this one. I'd love to know what it was but I forgot to ask! Room was very nice, and based in the more modern 'Barlow' wing. Not quite the historic side of building alas - felt very much the servants quarters of the hotel! But room had charm still, and everything is of an incredible quality. Also in the room was a really lovely postcard with a welcome message on it, and a St Pancras themed chocolate bar, utilising some of the mosaic patterns from around the hotel and station in its design. I especially liked the 'hidden' plug socket on the bedside table, which was in the perfect place for my overnight charging stuff. It was also delightful having a very large round dining table in the room, it was nice to grab lunch downstairs, bring it back to the room and eat it at a proper table whilst relaxing in peace and quiet. The windows in these rooms do not open, unfortunately. It would have been nice to have had at least a vent option available to us, but the A/C did keep a fairly consistent temperature. Platinum benefits ended up being a slight room upgrade, and late check out. It was originally 3pm, but I checked again in the morning and 4pm was now possible due to some early checkouts - this was a huge relief as that extra hour meant we could have a much more relaxing day as it timed perfectly for our onward travel. As a platinum member, I was granted access to the chambers club. Wow. Simply wow. What a space! Easily the best lounge I've visited. Absolutely super, the staff amazing too. I was just sad I only really got to experience when it was just about to close for the evening, and the breakfast, and not any of the famous early evening selections. At the time of writing (March 2023) the Chambers Club is open from 0700 to 2200 with Breakfast from 0700 to 1100 weekdays, 1200 on weekends. The evening service is between 1700 and 2000, and Hors-d'oeuvre are served from 1730 til 1930. (It is self-service between midday and 1630). At breakfast the next morning a bountiful supply of anything you could think of at a breakfast buffet. The only disappointment was the eggs. I think a kilo of butter went into every batch. But. I’ve yet to find a single luxury hotel that does scrambled eggs correctly at the buffet so I cannot judge too harshly. And when that D'Longhi toaster goes to 'small electrical appliance heaven', I hope it gets replaced by a Dualit. I went on a self-guided walking tour of the hotel in the morning too with help from some of the staff by way of directions. The highlights being; The grand staircase, which is an engineering wonder in itself and worth the climb, And on the 1st floor you are rewarded with the painting of The Garden of Deduit by the Scottish artist Thomas Wallis Hay. And on the top floor, the most amazi