Hilton Huizhou Longmen Resort Reviews
Hilton Huizhou Longmen Resort
Fuli South Kunshan Hot Spring Health Valley, Yonghan Town, Longmen, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hilton Huizhou Longmen Resort Guest Reviews
4.5/5
Good
2981 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(2981)
Positive reviews(2840)
Reviews with photos/video(1027)
Classy environment(500)
Relaxing hot springs(311)
Friendly front desk staff(244)
Loved the view(186)
Perfect for kids(156)
Tasty food(103)
Offers pick-up/drop-offs(42)
Has facilities for children(29)
Negative reviews(141)
Guest User
Twin Deluxe Room
Stayed in Sep 2023
Family
1 review
Very Good
Posted on Nov 15, 2023
Good to have holidays with family and kid~
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的認可，再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！商務發展部
Guest User
King Executive River-Mountain View with Hot Tub
Stayed in Nov 2023
Travel with friends
7 review
Outstanding
Posted on Dec 25, 2023
The front desk service attitude is very satisfactory.
Response from Property: 取一段時光，享一方天地。尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！商務發展部
Kathryn
King Deluxe Room
Stayed in Jul 2022
Couples
8 review
Very Good
Posted on Aug 28, 2022
Nice swimming pool. Hotel restaurants closed on an evening because of low occupancy/ out of season. However there are plenty restaurants to the front of Hotel. Neighbouring hot spring resort can be used fee of charge with a valid room key.
Response from Property: Dear guest, Thank you for choosing to stay with us and share your compliments. It is a great honor that we sincerely welcome you and your family back to experience our warm service and gorgeous view. Thank you very much again. Cheers.
Braden Tse
King Deluxe Room
Stayed in Nov 2023
Family
22 review
Outstanding
Posted on Jan 6, 2024
We enjoyed our trip here a lot
Response from Property: 難得久違金風裡，玩水遊山任自由。感謝您的喜愛和好評。我們期待着您的再次光臨，讓我們一起住進風景，感受和體驗在龍小希的更多精彩瞬間。商務發展部
Guest User
Twin Deluxe River-Mountain View with Hot Tub
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Oct 12, 2024
Good stay
Response from Property: 淺山小徑，丈量幸福寬度。非常感謝您對酒店的好評！您的支持是我們前進的動力，我們真誠地期待您的再次光臨，讓我們一起住進風景，感受和體驗在龍小希的更多精彩瞬間。商務發展部
CommunICationPt3
Twin Deluxe River-Mountain View with Hot Tub
Stayed in Dec 2024
Couples
4 review
Outstanding
Posted on Jan 19, 2025
niceee
Response from Property: 南崑山青水亦清，山青水秀景怡神。非常感謝您對酒店的好評及認可！祝您旅途中有着更愉悦的心情，我們真誠地期待您的再次光臨，讓我們一起住進風景，感受和體驗在龍小希的更多精彩瞬間。商務發展部
Guest User
King Executive River-Mountain View with Hot Tub
Stayed in Dec 2023
Couples
4 review
Outstanding
Posted on Jan 21, 2024
Everything right
Response from Property: 日遊南崑山，夜沐養生谷温泉。非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！商務發展部
MINSOO
Twin Deluxe River-Mountain View with Hot Tub
Stayed in Dec 2022
Family
4 review
Posted on Mar 17, 2023
Not so clean. Food is so bad. It’s not 5 star hotel
Response from Property: Dear Customer , Thank you for choosing to stay at our hotel ,I'm sorry to hear that you had a bad experience in our hotel, We have provided feedback to the hotel management regarding your cleaning issues and poor food quality to ensure that these issues are improved. We sincerely hope that you will keep us informed of any issues you may have during your stay so that they can be resolved as soon as possible. Your satisfaction is very important to us, and we strive to make every guest have a relaxing and comfortable experience in our hotel. Thank you again for your feedback and look forward to seeing you again. commercial Department Sophie Lee
Guest User
King Deluxe River-Mountain View with Hot Tub
Stayed in Nov 2023
Couples
1 review
Outstanding
Posted on Dec 25, 2023
Good Hotel
Response from Property: 取一段時光，享一方天地。尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！商務發展部
Pipengzikelebulangfuyoude
King Deluxe River-Mountain View with Hot Tub
Stayed in Apr 2023
Couples
6 review
Outstanding
Posted on May 21, 2023
GOOD GOOD GOOD!
Response from Property: 尊敬的賓客：您好，感謝您選擇下榻惠州龍門富力希爾頓度假酒店。我們很高興您喜歡我們温馨舒適、友好誠摯的服務，我們所有希爾頓的員工都對提供卓越的服務充滿了熱忱。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇。酒店推出〖【初遇檸夏•新體驗】￥708元起秒初夏寵粉套票，可享雙人莫吉託或能量滿滿胡蘿蔔蘋果鮮榨果汁，有效期至23年6月30日！更多精彩優惠套餐請關注惠州龍門富力希爾頓度假酒店官方微信公眾號！同時關注官方**、小紅書、微博、視頻號每週隨機在**和小紅書中抽取幸運粉絲中獎粉絲可以獲得一份驚喜小禮品噢~真誠期待您的再次光臨！祝您生活愉快！商務發展部：Sophie
Fengchuixiongmaofei
Twin Deluxe Room
Stayed in Jan 2024
Business travelers
6 review
Outstanding
Posted on Feb 21, 2024
Good！
Response from Property: 取一段時光，享一方天地。尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！商務發展部
Amr Hakim
Twin Deluxe Room
Stayed in May 2023
Business travelers
55 review
Outstanding
Posted on Aug 26, 2023
Good place
Response from Property: 難得久違金風裡，玩水遊山任自由.非常感謝您的好評以及對酒店的喜愛和認可！歡迎您下次下榻酒店 酒店會推出更多精彩套餐請關注惠州龍門富力希爾頓度假酒店官方微信公眾號！真誠期待您的再次光臨！祝您生活愉快！商務發展部
Guest User
King Deluxe River-Mountain View with Hot Tub
Stayed in Jan 2023
Business travelers
5 review
Outstanding
Posted on Feb 4, 2023
good！！！！
Response from Property: 尊敬的賓客：您好，感謝您選擇下榻惠州龍門富力希爾頓度假酒店。我們很高興您喜歡我們温馨舒適、友好誠摯的服務，我們所有希爾頓的員工都對提供卓越的服務充滿了熱忱。希望您能繼續支持，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能與您再次相遇。酒店推出〖冬日暖“羊”套餐〗￥899元享冬日暖“羊”清湯火鍋住房套餐！含豪華客房住宿一晚+早餐+2大1小冬日暖“羊”清湯火鍋，盡享冬日美食之旅！更多精彩優惠套餐請關注惠州龍門富力希爾頓度假酒店官方微信公眾號！同時關注官方**、小紅書、微博、視頻號每週隨機在**和小紅書中抽取幸運粉絲中獎粉絲可以獲得一份驚喜小禮品噢~真誠期待您的再次光臨！祝您生活愉快！商務發展部：Sophie
Anonymous User
Twin Deluxe River-Mountain View with Hot Tub
Stayed in Jan 2025
Family
23 review
Posted on Feb 8, 2025
It's simply destroying Hilton's reputation. The sanitation is so bad that it's incomprehensible. There is dirt and dust everywhere. The hot spring said that it only sends guests there once an hour, otherwise you have to walk out by yourself. The road is under construction and you are already covered in dust when you walk there. The hot spring is not their hotel and the environment is also very bad. Another breakfast plus one person costs 188 yuan. The service attitude of the restaurant waiter and the female manager is also very bad. They said, "You can eat it if you want." How short of money are you or are you deliberately extorting people? I almost wanted to call to complain and ask how they got this charging standard registered. Except that the service attitude of the front desk guy was better. To be honest, it really overturned my good impression of Huizhou and the Hilton brand for so many years.
Original TextTranslated by Google
6/15
Response from Property: 尊敬的賓客，很抱歉您在我們酒店入住過程中發生了不愉快的小插曲，未能讓您享受到高品質服務。我們努力主動積極地為每一位賓客提供最高水準的服務。為了確保我們的賓客體驗始終維持在我們所期望的高標準上，我們會加強員工的培訓，給您帶來真正高質量的服務。感謝您的寶貴意見，讓您滿意對我們來説非常重要。下次若您有機會再次來訪惠州龍門，請一定再次入住我們的酒店，讓我們有機會為您提供您應當享受到的無微不至的服務。商務發展部
Guest User
King Deluxe River-Mountain View with Hot Tub
Stayed in Feb 2025
Travel with friends
31 review
Good
Posted on Mar 4, 2025
As a five-star hotel, the hardware and software facilities are only average. The hot spring area is not well lit, and each hot spring pool does not have a fixed place to hang melons and towels. Moreover, some hot spring pools are not open. The overall environment does not have a hot spring atmosphere. As for the room. It is indeed good, with enough space and good environment. The balcony overlooks the mountains and the lake. It is more comfortable to soak in the room than in the hot spring area.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We attach great importance to your feedback and strive to provide perfect service to every guest. We sincerely look forward to your visit again. Let us live in the scenery together and feel and experience more wonderful moments in Long Xiaoxi. Business Development Department