To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(4994)
Positive reviews(4796)
Reviews with photos/video(2228)
Relaxing hot springs(1267)
Delicious buffet(384)
Friendly front desk staff(202)
Perfect for kids(185)
Close to amusement park(178)
Tasty dinner(135)
Has facilities for children(109)
Negative reviews(198)
Guest User
Guestroom - with View (Double bed) (Soaking tub)
Stayed in aug. 2024
Family
6 review
4.5/5
Great
Posted on 26 aug. 2024
The facilities are excellent, lots to do. The staff VERY helpful & the rooms are clean & tidy. The only thing that let's it down is it's location, it's not near anything within walking distance like shops.
I would recommend staying here but only if you are in a tour party or if you have your own transport.
Guest User
Riverside Tub Twin Room
Stayed in mars 2024
Couples
18 review
5.0/5
Outstanding
Posted on 6 mars 2024
great hotel, great foods and excellent services, will come back to stay for sure
Response from Property: Distinguished Guests, Hello! ! Thank you for choosing Genting Hot Spring Whisky Hotel, the best advertisement is the recommendation of the guest Marketing buzz, we are especially honored that our services can be recognized by you, look forward to your next visit, I wish you a happy life, Happy Family!
Justjen
Riverside Tub Twin Room
Stayed in okt. 2023
Family
14 review
5.0/5
Outstanding
Posted on 10 okt. 2023
Nice soaking tub with Mountain View, good modern facilities, hot spring is great
Response from Property: Dear guest, hello! Welcome to book the Yunding Hot Spring Whiskey Hotel in Nankunshan. Thank you very much for your recognition of our hotel and sharing the experience. The hotel fully considers the various travel needs of friends, couples, and families, and the various designs built on this basis are highly favored by guests who stay. Every trip is important, so we strive to ensure that our guests enjoy a comfortable experience in the hotel. I hope to see you again soon. Wishing you a happy life! Family happiness!
Guest User
Guestroom - 2-Bedroom
Stayed in aug. 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on 3 sep. 2024
Very satisfied with the room, it is very big, with a slide and a hot spring, very fun, beautiful environment, and even better mood. I will come again next time when I go out with my family. It is also suitable for team building.
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6/10
Guest User
Guestroom - 2-Room, with View (1 living room)
Stayed in aug. 2024
Family
8 review
5.0/5
Outstanding
Posted on 25 aug. 2024
Three adults and two children stayed in Genting Whiskey Double Bedroom, with rich breakfast, a bathroom in each room, a hot spring pool in the room, good water quality of public hot spring, nice scenery, hot spring pool with hot water in the water park, wave pool, bubble pool, hot spring pool with various functions, and a hot swimming pool, with free water and fruit. When we checked out the next day and wanted to go into the hot spring, the front desk lady was very responsible and helped with the delayed check-out. She was very nice and responded to all requests on WeChat. The elderly and children had a great time.
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6/10
Response from Property: Dear guest: Hello! Welcome to book Nankunshan Yunding Hot Spring. Thank you very much for your affirmation of our hotel and sharing your experience. The hotel fully considers the various needs of friends, couples and families traveling. The various designs built on this basis are deeply favored by the guests. Every trip is important, so we try our best to ensure that our guests enjoy a comfortable experience in the hotel. I hope to see you again soon. I wish you a happy life! Happy family!
Guest User
Riverside Tub Twin Room
Stayed in aug. 2024
Family
3 review
5.0/5
Outstanding
Posted on 27 aug. 2024
I took the kids there to play during the last few days of summer vacation. The whole experience was great from check-in to check-out. There are many hot spring pools and the water fort is also fun. The kids played so much that they didn't want to go out and said they want to go again in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Welcome to Nankunshan Genting Whisky Hotel. Thank you very much for your affirmation of our hotel and sharing your experience. The hotel fully considers the needs of friends, couples and families. The various designs built on this basis are deeply favored by the guests. Every trip is important, so we try our best to ensure that our guests enjoy a comfortable experience in the hotel. I hope to see you again soon. I wish you a happy life! Happy family!
Guest User
Guestroom - with View (Double bed) (Soaking tub)
Stayed in aug. 2024
Family
1 review
5.0/5
Outstanding
Posted on 26 aug. 2024
This experience was very good. There are hot springs, swimming pools and water parks in the hotel. The children had a lot of fun. The staff was very friendly and responsive. Parking was also very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Nankunshan Genting Hot Spring Whisky Hotel. It is an honor for Genting Hot Spring to bring you and your family a wonderful time. Our hot spring area is built on the mountain and has 128 hot spring pools of various sizes with different functions and features, including dynamic SPA hot springs, constant temperature swimming pools, fish therapy pools, bubble pools, ice and fire, various special Chinese medicine pools, Yingge Water Village, Mayan Water Village, music DJ surfing pool, dry steam room, wet steam room and other projects. Hot spring bathing can not only detoxify and beautify the skin, but also lose weight, beautify, relax and maintain health, and many other benefits. It is a gathering place for family travel, business team building, friends gathering, etc. I look forward to meeting you again and wish you a happy life!
Guest User
Guestroom - 2-Room, with View (1 living room)
Stayed in aug. 2024
Family
8 review
5.0/5
Outstanding
Posted on 25 aug. 2024
Traveling with my family, I chose a one-bedroom and two-living room room. The living room feels bright and clean, and the room is also very comfortable. The hot spring area and the water play area are together. There are enough towels, and there are dry towels to change wherever you go. There are drinks and fruits in the lounge. The buffet breakfast has a rich variety. I have to say that the hotel service is very good. The lady who checked in was kind and friendly, and the introduction was very clear. Every employee we met later greeted us very friendly and responded to our requests. Come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always linger around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you again for your satisfaction with our services. I hope to meet you again!
Daiwangqie
Riverside Tub Twin Room
Stayed in aug. 2024
Family
2 review
5.0/5
Outstanding
Posted on 17 aug. 2024
The room is clean and tidy. The bed and quilt are clean and comfortable. The pillow is a latex pillow. The overall rest is very relaxing. The service is quite considerate. There are a lot of free drinks in the refrigerator and fruits are provided. The toothbrush water is mineral water. It's great
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Nankunshan Yunding Hot Spring Whisky Hotel. Xiaoyun is very grateful for the five-point praise from the guests. Satisfaction is just the starting point, and the goal is to surprise you every time you stay. Looking forward to your visit again, good morrow, just for a better start.
Guest User
Jungle Family Friendly Room (Soaking tub)
Stayed in aug. 2024
Family
5 review
5.0/5
Outstanding
Posted on 10 aug. 2024
I brought my child here for his birthday. The hotel staff also helped with the decoration. The service attitude was very good. The decoration of the parent-child room was great. In addition to the indoor slide, there was also a hot spring pool. You can play all day without leaving the room. I have to say that it was very thoughtful from the perspective of children. There was a low washbasin specially designed for children, as well as a children's toilet and children's toiletries. It is a parent-child hotel with a very high cost performance ratio.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your support and recognition of Genting Hot Spring in all aspects. Everything we do is to bring a different stay experience to every guest. Seeing your satisfaction and affirmation, we are very touched. We will continue to work hard to do better. We look forward to your coming again and wish you a happy life and a happy family!
Anonymous User
Frog Paradise Tub Room
Stayed in aug. 2024
Family
1 review
5.0/5
Outstanding
Posted on 10 aug. 2024
The hotel staff are hospitable, friendly and polite. The slide in the room is very popular with children. There is a separate hot spring in the room, which is simply unstoppable. There are many small games for children in the Guochao Street in the hotel. Children like the collection of impression games the most. We played all the way and walked along the glass bridge to the hot spring building. There are all kinds of interesting decorations on the first floor of the hot spring building, as well as billiards, table tennis, and a fitness room. Everyone had a lot of fun.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! It is a pleasure to meet you at Genting Hot Spring. The hot spring area is built on the mountain with 128 special hot spring pools, and also arranges colorful entertainment projects: carnival food buffet dinner, romantic fireworks, playing in the national trend street (there are happy ring toss, archery, happy fish, shrimp and crab/small win big, candied haws, etc.), Hanfu check-in, Philippine singers, starlight platform fireside tea, etc. are all very popular with guests staying here. I hope that next time, you and your family/friends can come to Genting Hot Spring to spend a pleasant holiday together.
Guest User
Riverside Tub Twin Room
Stayed in aug. 2024
Family
4 review
5.0/5
Outstanding
Posted on 10 aug. 2024
The room was clean and tidy. The service staff of each hotel was very warm and thoughtful. There were hot springs, fitness, KTV...all kinds of entertainment activities. The hot spring temperature was between 39 and 42 degrees. The children felt it was a bit hot. We found a pool of about 37 degrees in the mountains. It was very private and comfortable. There was also a foam pool that the children liked. The wave pool was warm water and it was so fun.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello, thank you for visiting Genting Hot Spring. It is my honor to serve you. I am very happy to learn from your message that you have left such a good impression. Our hotel has complete facilities, including guest rooms, villas, a large hot spring area, and a specialty store. We have Shangyue Restaurant for Chinese food, Genting Whiskey Restaurant for buffet dinner, banquet center, KTV, chess and card room, massage/foot bath health care projects, etc. It is an ideal place for travel, business meetings, and health care. I look forward to meeting again at Genting Hot Spring next time. I wish you a happy life and a happy family!
Guest User
Guestroom - 2-Room, with View (1 living room)
Stayed in aug. 2024
Family
13 review
4.7/5
Amazing
Posted on 10 aug. 2024
I booked a one-living room and two-bedroom apartment. Although the bedroom is not big, both rooms are suites with bathrooms. There are some small games in Guochao Street, and you can exchange small gifts if you win. There are many hot spring pools, and there is also a fish-kissing pool. There are two water parks, one for young children, and the newer one requires children over 1.4 meters to play. There is also a wave pool, and there are free fruits in the hot spring rest area, which is just right to fill your stomach after playing in the water. The room includes breakfast, which has many varieties and the products are also good. Their egg tarts and shrimp dumplings are especially recommended.
Original TextTranslated by Google
6/9
Response from Property: Dear distinguished guest: Hello! It is a pleasure to meet you at Genting Hot Spring. The hot spring area is built on the mountain and has 128 special hot spring pools, including wine glass pool, fish therapy pool, ice and fire pool, Haitian hot spring pool, Maya Water Village, Yingge Water Village, constant temperature swimming pool, surfing pool, dry steam room, wet steam room, etc., and also arranged colorful entertainment projects: carnival food buffet dinner, romantic fireworks, playing in the national tide street (there are happy ring toss, archery, happy fish, shrimp and crab/small win big, candied haws, etc.), Hanfu check-in, Philippine singers, starlight platform fireside tea, etc. are all very popular with the guests staying here. I hope that next time, you and your family/friends can come to Genting Hot Spring to spend a pleasant holiday together.
Guest User
Riverside Tub Twin Room
Stayed in aug. 2024
Family
6 review
4.8/5
Amazing
Posted on 6 aug. 2024
The hotel environment is elegant and comfortable. The service staff is warm and thoughtful, and every detail reveals respect and care for the guests. The hot spring makes the skin smooth and comfortable. The room is fully equipped, the bed is soft and comfortable, and you will feel refreshed when you wake up.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at our Genting Hot Spring Whisky Hotel. We are glad that the hotel has been recognized by you. Your satisfaction is our greatest affirmation. At the same time, we hope to get your higher rating support. We look forward to your visit again. We will serve you wholeheartedly and wish you a happy life and a happy family!
Guest User
Guestroom - with View (2 beds) (Soaking tub)
Stayed in aug. 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on 3 aug. 2024
A very comfortable family trip. The hotel environment is very good. There is a large pool on the balcony. Looking out, you can see the beautiful mountain view. You can see the beautiful sunset next to it. The family sits on the balcony and drinks tea. It is very comfortable. There are also unlimited hot springs, and children can play in the water park. The breakfast is also very rich, and there are many local specialty restaurants around. A very cost-effective trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Welcome to book Nankunshan Yunding Hot Spring Whisky Hotel. Thank you very much for your affirmation of our hotel and sharing your experience. The hotel fully considers the various needs of friends, couples and families. The various designs built on this basis are deeply favored by the guests. Every trip is important, so we try our best to ensure that our guests enjoy a comfortable experience in the hotel. I hope to see you again soon. I wish you a happy life! Happy family!