Guest User
October 13, 2024
The facilities and equipment are good, new and clean. The view is also good.
However, the service and attitude of the B&B staff need to be improved:
1: After we climbed the mountain and were about to go out for dinner, a lady in the store said that they also had food here and asked us not to go out. I said we already have a choice. By the way, I asked if the check-in order said that rice wine could be given as a gift. She said to me, "Where can I get it? Why should we give it to you if you don't eat? It must be after you order the meal." I was a little confused at the time. I asked you to take a look at the contents of the order, and she said she didn’t know. I said I didn’t know, so please don’t get involved. She stopped talking. It’s just that I personally feel that if you don’t know something, can you consult other people and then give us a reply? Just because we didn't choose to eat at your place, you have a bad attitude? An uncle came later and said yes, it was a free cup, which was just a small cup. Forehead…
2: When I returned to the B&B in the evening, there were people ordering and eating at the B&B, which was quite noisy. Because our room was directly above the restaurant, it was a wooden room with poor sound insulation. The diners were shouting downstairs until 12:00 late at night. It was very noisy. Drinking and smoking. I originally came here hoping to get some peace of mind, but I didn't expect to be disturbed until late at night. I originally thought about calling to report the matter. Think about it later.
3: My husband and I were sleeping. At about 8 o'clock the next day, a strange man swiped the room card to open our door. When he swiped the key, I said loudly that there was someone in the room. Who was it? The man ignored him, and finally ran straight in, poked his head around, and later said that he was in the wrong room. My husband and I were both confused. When leaving the B&B, the husband asked them to explain why these things happened. The explanation given by the B&B when they called us later was: They put the room master card at the front desk, and the guest who didn't have a room card took one at random, and he remembered the wrong room number, so he opened it casually. So, do you have any privacy and security concerns? I don’t know if my husband and I were stolen if we were not in the room? I can actually leave the master key card at the front desk.
In fact, there are many choices of B&Bs over there, and I would not choose this place if I came again. Combining the above three experiences, I wrote this short essay. For your reference.
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