Senator Mar Menor Reviews

My flight was cancelled

They have scammed us, there is no service, no pool, no spa or anything until May 31 and they do not notify us of anything on the reservation website

All closed spa, restaurant and pool. Very left

The air conditioning in the room did not work. They change my room and the same thing happens. Being in the middle of July and the air conditioning not working is impossible to sleep. I talked to other people to see if it was me and they all told me the same thing. It cannot be that a 4-star hotel does not have air conditioning, especially in that area where in summer it is very hot and very humid.

A comfortable place to rest on vacation, great pool and slides. The only drawback I see is that the photos show more machinery than there is actually in the gym, otherwise everything is great.

Very good in general, good treatment, cleanliness, room size, quiet location, parking is good, beaches nearby, La Manga and Cartagena 25 minutes by car To improve, sound of air in the room, and the pool water could be a little cleaner

A very good hotel to spend a few days with very spacious rooms, very good facilities, the ideal pool... the beaches are relatively close, you have to use a car... Recommended We will return

Perfect installations at an affordable price

Unfortunately the entire hotel is closed except for the apartments and golf course until the summer and possibly later bc the entire hotel is under renovation. Hotel restaurant, pools and spa are all closed. TV had no cable or tv service. Must drive to get to any restaurants or stores. Nothing is within walking distance. No hair dryer available. Had to ask reception for blankets for the beds. Apartment however, had a nice size balcony and apartment was very quiet bc the hotel is closed.

Everything was closed, bar closed and restaurant closed but when I arrived they had a wedding party. Pool closed but people in it. No air con, no WiFi in room and no working plug sockets. Went to receptionist on arrival 3 times and still wasn't sorted, waited until the next day and another receptionist who let maintenance know. Maintenance fixed air con and plug sockets eventually but WiFi still not available in the room. Maid turn down each day but didn't change sheets or towels plus left bottle of D10 in bathroom. Hotel was too far out of mar menor, 30-40 min walk or 10 euro cab away.

Positives: Location, pool area, apartment as a whole. Negatives: Mattresses far too hard, sunbeds all need replacing. Tips: Hire car a must.

Receptionist let someone push in front of us so it was a very long wait. Got woken up by drunks about 3 times all night

Unable to recieve a refund for two nights that we were unable to stay due to flight cancellation, had to purchase a further night to stay as our flight was not returning on original booking date Cleanliness of rooms completed by maids excellent Broken dishwasher fixed and replaced immediately , but room had damp spores through the living room and second bedroom and smelt damp, we requested that we be moved and this was granted from ground floor to 3rd floor, the same was apparent in this room don’t know if from air conditioning or if from leaks from room above, Hotel staff very friendly and helpful Area is beautiful and would come back

We stayed in an apartment. Which was lovely, clean and very spacious. Didn’t get water in the fridge which was disappointing. Breakfast was good lots of choice. The pool was warm. Well managed by lifeguards. The whole area was very clean. We enjoyed our stay would love to go back. Only negatives. The reception staff didn’t explain anything when we arrived and there was a language barrier as didn’t speak very good English and I’m rubbish at Spanish!