Holiday Inn Express & Suites Los Angeles Downtown West Guest Reviews
4/5
Very Good
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(108)
Positive reviews(8)
Reviews with photos/video(1)
SK
Standard Room, 2 Queen Beds
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Sep 2, 2024
Great location, breakfast food choice limited, though with full day self help coffee mug.
Givilovestravel
Standard Room, 2 Queen Beds
Stayed in Feb 2023
Solo travelers
1 review
4.5/5
Great
Posted on Mar 17, 2023
I got in late and stayed for one night. Staff was extremely friendly and helpful. It was in downtown LA, but I still felt very safe— even for traveling alone. I would stay here again!
Guest User
Standard Room, 2 Queen Beds
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 12, 2024
It's okay. Although the surrounding environment is not very good, the hotel feels safer.
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Guest User
Standard Room, 2 Queen Beds
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 24, 2023
The service and rooms are pretty good, but the surrounding environment is a bit poor.
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Guest User
Standard King Room
Stayed in May 2023
4 review
3.5/5
Posted on May 29, 2023
#negative #I was disappointed with the Safety; The area around the hotel is very chaotic and full of vagrants. It's very dangerous.
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Guest User
Standard Room, 2 Queen Beds
Stayed in May 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on May 26, 2023
The check-in environment is good and the breakfast is also very good!
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Guest User
Standard Room, 2 Queen Beds
Stayed in Oct 2022
Family
39 review
4.2/5
Very Good
Posted on Oct 16, 2022
I took a fancy to the holiday's breakfast, which was quite satisfactory and in line with expectations. The front desk has been busy, and the receptionist apologized for my waiting. I was impressed that the alarm bell rang at 5:00 in the morning. Everyone evacuated to the lobby but could not tell the reason in time. Later, they said that the smoke alarm alarmed and nothing happened. The surrounding environment of the hotel is not good, and homeless people are common.