Anonymous User
November 6, 2024
Stay carefully! The location of this hotel is OK, 10 minutes by taxi from Universal Studios. But there is nothing good to eat in the nearby streets, and there are few people nearby, so it is scary to pass by the ** gathering streets. It takes at least 10~15 minutes by taxi from the real Avenue of Stars (Chinese Theater), and the one nearby is fake.
The most important thing is that this hotel will deduct money in various ways. I have paid the room fee in full on Ctrip before checking in, and it is prompted that I only need to pay taxes and fees when I check in. But when I checked in, the front desk deducted the deposit + all room fees and taxes twice, and then deducted the room fee twice every night. After contacting Ctrip customer service, the hotel explained that it was a system problem. I didn’t expect that the room fee would be deducted by mistake the next day, which made people speechless. More than 1,400 US dollars were deducted. Fortunately, Ctrip is willing to communicate and said that it will help recover the overcharged fees, but the refund will take at least one month... Anyway, staying in a hotel abroad, especially in the United States, it is really risky to give them a credit card to deduct the deposit. Choose carefully...
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