The Westin Los Cabos Resort Villas - Baja Point

Friendly staff. Beautiful

The room and view were amazing! Couldn't get food at certain times and very limited choices. Breakfast took over an hour to get to us after we ordered. Could not get an Uber at the Lobby door. Had to go to gate entrance.

10 star!

This property is massive. We stayed on the Baja Pointe side which caters to Villa owners which were were unaware of. To reach the main pool we had to walk such a long distance, take 3 elevators and a slew of stairs. That wasn’t the worse of it. Traveling with a group of friends that are owners and part of Marriott who were on the Regina side when they came to join us for dinner they were turned away, treated as if they were invading an elite area only open to royalty and so disrespected! It was utterly humiliating and Jair from the front desk at the Westin is the rudest, most disgusting human I have ever come across in my lifetime of traveling. I will never ever visit this hotel again just because of that one employee

Amazing stay, 5.0 stars, this resort is perfect for families / couples / friends who do not like the "San Lucas chaos" . This isn't all inclusive btw. BUT This place is luxury all-around, the service everywhere we went was fantastic. The place is very secure are they do not allow any trespassing vehicles including your ubers to drive up to the hotel driveway, you will be golf carted down to your uber ride and back which made me feel very safe. Everyone is so nice at front desk, concierge, restaurant, pool staff, etc. They even did a beautiful decor in the hotel room plus a plate of chocolate covered strawberries for my parents anniversary and it was a perfect way to end the night! They truly take care of you from day one to departure. The only thing I will say is that the house keeping tends to forget to do a 360 clean of the room everyday unless you tell them specific orders. For example, the hair in the shower was left untouched for the entire 3 days until we told them to please remove it the next cleaning time. Or to clean the "small kitchenette" as there are dirty plates / to send more body lotion since we run out everyday. Or the wet/damp used towels we left on the floor for them to clear out was left untouched by the bath tub. It seems they do a very good job overall cleaning but it's little specific tasks they miss so we started leaving actual notes with specific things to clean. But besides that... 10/10 GREAT STAY :) We Will be back westin!! ＜3

We visited Los Cabos and selected this property . Upon arrival and during our stay the staff was extremely friendly and courteous . The only issue we had was there was no hot water for 2 days . Maintenance came and fixed the issue but it was a huge inconvenience. Also housekeeping cleaned our room 1 time during a 3 night stay and left us with no robes or washcloths , when I called the front desk they sent someone who spoke NO ENGLISH so he brought back hand towels and then bath towels. We had to call the front desk again to translate what we really needed . Other than that the resort was beautiful just be prepared to do a lot of walking around the property

I loved the pools and the staff. The rooms were very comfortable, great beds and nice amenities. There are a lot of stairs so beware.

Very spread out (we had to take 3 seperate elevators and several stair cases to get to our room) Limited dining options that were very overpriced