Hotels near LOS POZOS, Los Cabos

This place is beautiful, 35min-1hr from the airport 30min to Cabo San Lucas. When we arrived they told us we were in a lower level room than we paid for but we’re “upgrading us for free” to the room we had actually poked to begin with. This is a resort plow I have always found to be a turn off right at check in. The staff including Rafa at aqua were fun, funny, and friendly. Glad to share knowledge and help learn Spanish terms. The room was absolutely stunning and had everything that was listed in the advertisements. We try not to stay at the same resort twice as we like to experience variety. This resort may be an exception

Do not stay in this hotel and beware of the low rates. I stayed several nights at this hotel and everything was a disaster. I arrived at 2:30 p.m. and checked in with Alejandra at the front desk and she told me to ”sit and wait until check in time at 3:00” even though my room was cleaned and ready for check in. So I waited with 3 other groups of people. I asked Alejandra for a handicap accessible room, and she said ”we have a lot of guests in wheelchairs in the hotel” (I did not see a single guest in a wheelchair). As soon as the clock struck 3:00 p.m. she allowed us to check in. I was assigned a room (319) and the room (along with the entire hotel) had so many issues. I asked Alejandra for 5 days for washcloths she had excuses no wash cloths. The gasket in the shower was sticking out (see pic) and I called for maintenance 3x nobody ever showed up. Alejandra kept telling me ”I called him already”. There was water leaking from the shower everywhere and made an annoying noise. I had a horrible view and for five days I was starring out the window at the back of the neighboring hotels run down pipe system (see pictures) and I kept asking Alejandra for a room change for which she never helped me. There was a couple checking in and they asked Alejandra to be assigned to a new room because it had mold and smelled like mold she told them ”I cant give you a new room”. The sink was also clogged and again no maintenance person ever showed up. The over bed lights were broken/loose and one was hanging downward while the other simply didn't turn on (see pictures). Comforter was dirty with red lipstick from a previous guest. The room is full of scuff marks all over the place and maintenance does not keep the walls repainted or cleaned up (see pics). The windows are sealed shut in all the rooms so it's very musty and moldy smelling in all the rooms/hotel (see pics). In the morning my window would condensate and the room smell and felt very uncomfortable and I would not open a window (see pic). The hallways are very loud. The type of doors and lack of sound seals they do not have provide absolutely no sound proofing whatsoever. Did not get any sleep. The TV didn't work so I just played music from my phone I did not even bother calling Alejandra at the front desk. I asked Alejandra every single day for 5 days if she could move me to a different room and she replied, ”check back at 1:00 p.m I don't know who is checking out at this time”. In the gym there were 3 broken, non working machines. No weights or resistance training equipment. I asked Alejandra about the tread mill machine she said it was working fine just needed to plug in, it was plugged in but buttons broken (see pics). The bike seat was completely torn and unsafe to use (see pics). Also, the dining room chairs are torn and beat up (see pics). The ”security” uses the bar area to have breakfast during working hours and eats at the bar dressed in regular clothes with no ID or name tag and serves himsel