Hotels near PGA Tour Shop, Louisville

Clean place, nice staff, breakfast was all Sam's Club food, as well as the vending machine, but it was good. Super nice staff, only downside was no indoor pool, outdoor only, so it was closed. Location was kind of off the beaten path through a little bit of a slightly sketchy neighborhood, but no problems were experienced. All in all, a nice stay for the price.

Very nice ”Boutique” style hotel in Nulu. Walking distance to many local restaurants and bars. Room decoration was excellent - nice and colorful. But found the room a bit dark in the evening. Upstairs 6th floor bar and lounge was excellent - server Lee was superb! And a hotel suited more for leisure and vacation travelers. Breakfast service does not start until 8:00 am, and was on the slow side. And no in-room coffee. So would highly recommend for a leisure stay in Louisville - would re-think for a business stay.

Travel here for business regularly and the hotel is in the perfect location... walking distance to restaurant/bars and attractions (walked to Louisville Slugger Museum on this trip), clean and spacious rooms... good bar! I enjoy this hotel and would highly recommend for business or pleasure!

Nice well maintained and clean facility with late night food options. Great access to my downtown Louisville business office.

We spent a night at the Seelbach due to the history of the hotel. What we received was beyond expectations. Not only was there a lot of Information available throughout the hotel, David T. went way above to provide a 1-1 tour. After returning from dinner, we stopped to ask about the Rathskeller. David not only provide the history, but brought us to the Oak Room and the private card room that Al Capone used. We were blown away by his knowledge and the service he provided. David’s extra mile made our minds that this will be the hotel we will stay at for future trips to Louisville

The rooms are large and well appointed. We loved walking to the playground, restaurants and walking bridge. The pool was clean and had a nice courtyard. The staff was stellar. Mia was friendly and helped with restaurant recommendations. The gentleman monitoring breakfast service was amazing… told us the history of the area and gave me pointers on how to make the best chocolate chip waffles. A few kinks… No one told us how to get in and out of the courtyard so we thought we were locked out of the hotel in our swimsuits… luckily we had brought our key and found the gate that led out of the courtyard into a different door. The other thing to know is that they claim to have a restaurant and bar but they don’t. We didn’t really care but if you are expecting it, that’s kind of a downer. The breakfast is basic but we are grab and go people so we were happy with yogurt and fruit. I’d definitely return.

I was traveling back from a work related conference in which I brought my wife and pet along. I knew the drive home from the conference was too long to make in a single day, so I decided to book a room partway home. I have been a HHonors Diamond member for more than 20 years, so I am very loyal to Hilton properties. The Hampton Inn New Albany Louisville West seemed like the right place to stop, but I could have choosen to stop a little earlier in my drive, or drive just a little further. But I choose this particular hotel because they listed having a $50 pet fee. Some Hilton properties charge a $50 pet fee while others charge $75, so I was careful to choose a property with a lower pet fee. I booked the room, noted online that I had a pet, and followed through with my stay. Because Hilton has a great iPhone app, I checked out using my phone, and later that day I was surprised to see on my emailed receipt I was charged a $75 pet fee. I’ve followed up three times with management to get a refund of $25, and I’m now being told regardless of what is listed on their website, the pet fee is $75. On my third call to dispute the charge the staff person had the nerve to say I should have called to verify the pet fee. This made me furious!! Frankly, I’m tired of being given the runaround. I finally called the main corporate number and filed a claim. While on the phone with corporate they verified their website STILL says their pet fee is $50. I don’t have any complaints at all with the room. It’s a nice property, consistent with other Hampton Inns. The staff was fine, the breakfast was actually a little better than most. But management at this property has the poor judgement to deny one of their most valued customers a refund of $25 they are obligated to pay. I shouldn’t have to make 4 calls to fix this. Making matters worse, almost a month later they still advertise a $50 pet fee!!! I’m headed back to Louisville in 2 weeks and will be staying overnight very near this hotel. Needless to say, I’ll make a point to never stay at this property again.

We’ve stayed here for business twice and this is the second time. The rooms are clean and the staff are mostly friendly. Reason for the low rating is the walls are thin and can hear your neighbors very well. Also when we were here the first visit I mentioned to the staff about the washing machines in the guest laundry were covered with detergent and stunk they said they would clean them, this stay we had to use guest laundry and it hadn’t been touched. Mentioned it to front desk and said let me see if there is a laundromat close. I told him why would I want to do that when the hotel offered guest laundry. I ended up cleaning one of the washers out so we could use it. Will choose somewhere else to stay for the coming weeks because the thin walls and guest laundry issue.

The rooms are hit or miss. I stayed in one room that was perfect and another where several items in the room was damaged.