Louisville Spa Hotels

The hotel is beautiful and in a good location on 4th Street. Multiple restaurants and bars to eat but be sure to set reservations. The beds were comfortable but the sheets were very stiff and there was no thick comforter. Parking can be a little confusing, more signage needs to be visible because of valet and everything else the parking garages are hard to see. We had a larger vehicle and had to use a different parking garage, and due to all the valet in the front part you couldn't see where that parking garage was therefore we ended up parking in public parking garage down the road. Hotel staff was good about this and refunded us for the hotel parking so we was not double charged. One thing that I noticed that would be a big help to visitors is more signage within the hotel and parking garage. The hotel is very large and all the floors look the same so you can get quite turned around with which Tower you're going to or where the restaurants are located. For example, it would be good to have some signage inside the elevators so that you know which floors have access to which restaurants/skywalk. Would definitely recommend this hotel and will be staying here again.

During our recent stay at 21c Museum Hotel in Louisville, we had some positive experiences but also encountered significant issues that completely marred our visit. On the positive side, the food and cocktails at Proof on Main were fantastic. The staff at the restaurant as well as the the friendly doormen, contributed positively to our stay. We also appreciated the art gallery, a highlight from our previous visit, which once again added a unique touch to our experience. Our room was clean and spacious with a comfortable bed, meeting our expectations. However, upon checking in, we discovered that the perks we were entitled to through our booking with a travel advisor, such as breakfast, property credit, and room upgrade, were not initially applied. The front desk eventually resolved these issues by providing breakfast vouchers and confirming our upgrade, though the lack of initial acknowledgment was disconcerting. Additionally, when we checked out, the property credit was not applied which added our frustration after the experiencing the peculiar situation below. Unfortunately, a troubling incident involving my missing purse from our hotel room overshadowed our stay. Despite our assurances that it was likely taken by accident with the linens, the hotel's handling of the situation was extremely poor. We spent considerable time dealing with the front desk, cancelling credit cards, and worrying about the lost purse, which significantly affected our trip. Although the purse was eventually returned, the staff's reluctance to take responsibility and the persistent issues with our booking perks left us with a negative impression of the 21c Hotel brand. Over a week later, I still have not received a response from management about our experience. We will not be back nor will we recommend 21C to others.

Nice hotel has food and drinks in hotel. Staff could be more friendly; some are but a few are not. No micro-wave in room which disappoints especially for the price you pay, even cheap best westerns have micro-waves. Location is ok but have to walk several blocks to get to the heart of bars and food, this is a lil scary at night with the high crime rate of the city and many homeless folks everywhere. Came mostly to do the bourbon tours which was great. Watch what they charge you when you get there it will be more than what was quoted to you if you book online ahead, kinda deceiving.

Experience the unsurpassed luxury in one of our appealing rooms or suites. A stay at Horseshoe Southern Indiana voted one of the Best Casino Hotels by CitySearch.com and MSN rivals the best in the industry.Boasting 503 luxurious rooms and suites this legendary hotel is accented with a fitness center Aroma Cafe and Bar and an indoor pool. Outside our fitness trail features 18 workout stations and a scenic woodland view for exercise and nature enthusiasts alike.None can match the legendary Horseshoe brand of great dining great gaming great service and the best comps.