Popular Lourdes 4-star Hotels

The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

Booked directly through Accor website as we are a member. Booking went smoothly. The receptionist were helpful, friendly and professional. A lot of cafes around the hotel. It was a lovely walking distance to Sanctuary of Our Lady of Lourdes. Au Roi Albert Restaurant was excellent & food was delicious and reasonable price.

Location, location, location. I like this hotel simply because of its proximity to the St. Joseph gate, you could even see the hotel from the entrance. We actually got a view of the sanctuary entrance from our room (620). Due to its location, there are lots of nearby restaurants and souvenir shops within the vicinity. Do note that we got 10% discount coupons on some affiliated restaurants and shops. The L5 bus stop is just by the sanctuary entrance, if you need to get around the city or to the train station. The Wifi was quick and reliable. Room was clean and comfortable, with air conditioning. Oh and I love the staff, they were very pleasant and helpful. We would book this again next time we visit Lourdes.

Peter D.1,6/5 Date of experience: 16/09/2024 Review Date: 20/09/2024 We have stayed in many other hotels before in Lourdes always on a Pilgrimage. This trip was just me and my Husband this time for our 40th Wedding Anniversary and we always wanted to stay at this Hotel as we have been in many times before to have a drink in the bar. As it was just the two of us we had our own choice of hotel so you can imagine we were excited to book and stay there. We booked a deluxe room overlooking the garden. The room was not deluxe it was not what we expected even down to no bed side tables or any drawers in the room the wardrobe rail was very short hence creasing our clothes, for this reasion, I asked to borrow an iron for 5 minutes but got told by the receptionist to wait in reception till someone came to show me to the pressing room in another building. I waited 20 minutes no one came so I gave up and never asked again. The first morning there was no hot water so cold showers. I heard the receptionist saying to another guest who was complaining about the same issue that it would be fixed later that day. Which it was. The tea tray was very sparce one breakfast tea bag each and one sugar each with a very small pod of milk not enough for a decent cup of tea. To add the biggest insult there was two wooden sticks to stir the tea not even a proper spoon in a deluxe room? We took the small stool out of the shower to put our tea on whilst we sat on the 2 dirty chairs on the balcony. We have had far better variety of breakfast from every other hotels we have stayed in lourdes. When we arrived we was told we did not have to book evening dinner in the restaurant so on the actually day of our 40th Anniversary we went down to the restaurant but was told no room even though the restaurant at the time was half empty. We had a lovely meal in another Hotel. To top it all when we got home our Children told us that they contacted the hotel reception to ask could they order a surprise bottle of champagen on the day to be sent to our room they was on the telphone to them for an hour but hit a brick wall as they would not take payment from them. I do not normally write reviews but after receiving a welcome written note from the Staff when we entered the room saying Happy 40th Wedding Anniversary we hope you enjoy your stay and if there is anything you need our staff is to hand. this letter was accompanied by 6 macaroons on a plate. Hotel has not even answered reviews on there website shows they do not care and its not a cheap hotel.

This hotel offers the best service ever. The staffs are amazing. Rooms are very clean., location is perfect near the chapel. It’s very calm and easy to find. Food is good also. Restaurant is very clean And staffs are accommodating. Thank you again and again from Gecia formation group tour 2024.

The hotel is small but in a good location to visit grotto area. We had a good size comfortable room which was very quiet even though facing onto the road and the river. The room has a shower, tea and coffee making facilities and a safe. Our room had a balcony overlooking the river. There was a shaded patio on our floor for use by residents. The hotel serves an excellent buffet breakfast which is regularly replenished and there is plenty of room in the dining room. The staff are all young and enthusiastic and nothing is too much trouble for them. Wifi is good and we had no difficulty in connecting. A very good stay and we will be returning on our next visit. The Hotel only serves breakfast but there is plenty of choice for other meals locally. Made in Italy serves very good Pizzas and is always very busy. The town was busy with pilgrimages even though it was October but it is still kept clean. The streets are narrow so you need to be aware of the traffic especially the large tour buses. There are local buses and a petit train which run around the town.

The hotel is nice; staff are friendly. It is a 1-2 minute walk to St Joseph's gate at the Grotto, so it is very convenient. The room itself is ok. It would have been a lot better if the AC was working properly; interestingly the controls are with the front desk (i had to ask them to check the ac everyday because it was warm inside our room, and every time they would check at the back and say they adjusted it). We did not try the breakfast or restaurant, but I saw a lot of people eating there. It would have been 5-stars if only the AC worked!

The hotel is very friendly and is very friendly and very friendly, and is very friendly and friendly and very friendly.

I would like to stay at this hotel next time. The employees were very friendly and at home. The bathroom was always kept clean.

Smooth check in and good room on 6th floor. Very comfy bed - not always a given in Lourdes so thank you! (I’ve stayed in many hotels in Lourdes over the years !) Good bathroom and toilet facilities with toiletries available. Breakfast was pleasant as well. However there are new AC rules in France and you would need to contact reception to organise. It was late when we realised we couldn’t get AC on and should have contacted reception. I brought the AC issue up at checkout and this was explained very well by the receptionist. I should have contacted reception. I will know for the next time. Many thanks to all the staff of the hotel! A bientôt!