Soupanouvong Road Ban Naviengkham, Luang Prabang, Luang Prabang Province, 06000, LaosView Hotel Details
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Souphattra Hotel Luang Prabang Guest Reviews
4.7/5
Amazing
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(65)
Positive reviews(63)
Reviews with photos/video(16)
Great service(9)
Awesome stay(7)
Tasty food(7)
Negative reviews(2)
E!
Deluxe Double Room Non smoking
Stayed in Dec 2024
Solo travelers
47 review
4.5/5
Great
Posted on Dec 18, 2024
The hotel feel so peaceful and calming. The exterior and interior of the building is outstanding with very beautiful collections displayed in the lobby area. Feels like you're going back to the colonial era.
Not too many choices for the breakfast, but they're all delicious. All the staffs were very helpful and they speak english well.
Thanks for the pleasant memories, will surely go back in the future.
6/12
Guest User
Junior Suite Non smoking
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Beautiful hotel, fantastic staff!
smgat
Pool View Double Room
Stayed in Jul 2023
Family
18 review
5.0/5
Outstanding
Posted on Jul 31, 2023
Nice hotel and nice location with the view.
Response from Property: Dear smgat,Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank youBest Regards,Douangchanh CHANHMA
lattanaphone phothilack
Pool View Double Room
Stayed in Aug 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Clean peaceful
Response from Property: Dear lattanaphone phothilack,Thank you so much for your 5-star rating! 🌟 We’re thrilled to know that you had a great experience at Souphattra Hotel. Your feedback is greatly appreciated, and it motivates our team to continue delivering the best service possible. We look forward to welcoming you back in the future!Best regards,Douangchanh CHANHMAHotel Manager
Guest User
Deluxe Twin Room with Pool View
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Stayed in this hotel for 2 nights and had a very good experience. It was very quiet at night and I slept very comfortably. Breakfast was ordered but tasted very good. The staff was very friendly and communicated well in English. Special thanks to Mr. Thongdy, who was very welcoming and helpful. Overall a very pleasant stay!
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7emmmmmmma7
Pool View Double Room
Stayed in Feb 2024
Couples
14 review
4.5/5
Great
Posted on Feb 15, 2024
The room was clean and so was the pool. Because the hotel is relatively small, there are not many people swimming, so there is more space. Although the breakfast is not particularly rich, everything is delicious.
The glass in the room is not very soundproof. In the early morning, I could hear children playing in the water downstairs, people walking outside the door, and chickens crowing next door very early in the morning. The water in the bath becomes cold and hot now and then.
The service staff are friendly, but the overall service is rather hard, they follow the rules and are inflexible.
The location is actually quite ideal, not in the downtown area but not too far away! The price/performance ratio is still very high ~
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Response from Property: Dear Our Value Guest, Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank you Best Regards, Douangchanh CHANHMA
Damizhahexiaoyangyu
Deluxe Double Room Non smoking
Stayed in Feb 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Please see the previous review for details as the two orders were separated.
Original TextTranslated by Google
Response from Property: Dear Our Value Guest, Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank you Best Regards, Douangchanh CHANHMA
brownsh
Deluxe Twin Room Non smoking
Stayed in Nov 2023
Family
51 review
4.7/5
Amazing
Posted on Nov 25, 2023
The local area has entered the best travel season, with a slight chill in the morning and evening, and also cool in the shade of trees during the day. The weather is nice and cloudless. The hotel's welcome drink is quite delicious. The breakfast noodles are better than those on the street. But it is a tourist city after all, and the trend is to become more and more commercial. Local food, drink and travel are no longer affordable.
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Response from Property: Dear Our Value Guest,Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank youBest Regards,Douangchanh CHANHMA
Guest User
Deluxe Twin Room with Pool View
Stayed in Oct 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 4, 2023
If you stay for 2 nights, the hotel has a free shuttle bus to and from the old city, which is always available. There is a large supermarket 200 meters away from the hotel, which is very convenient for shopping. There are many geckos on the hotel porch, and geckos eat mosquitoes, so the mosquitoes in this hotel are not bad. The rice noodles for breakfast are delicious😋The horn butter homemade jam is delicious😋The only drawback is that the air conditioner is too loud. I later switched to Softile, but there were a lot of mosquitoes, and dead mosquitoes could be seen on the sheets; and Softile’s free bus runs at a fixed time every day, and the place is very quiet, but you can’t get a tutu bus when you go out. In comparison, I prefer Suhada Hotel, which is small and spacious. Exquisite and convenient for travel; when you are done shopping, call the front desk and ask the driver to pick you up; you can also hire a tutu car at the door of the hotel.
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Response from Property: Dear Our Value Guest,Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank youBest Regards,Douangchanh CHANHMA
llrllr
Deluxe Double Room Non smoking
Stayed in Aug 2023
Travel with friends
79 review
5.0/5
Outstanding
Posted on Aug 13, 2023
A very good hotel, highly recommended to those who travel to Luang Prabang. Although the hotel is not in the real ancient city and foreigner neighborhoods, the hotel provides car pick-up and free bicycles, which is also very convenient. It takes only ten minutes to walk to the night market. The hotel environment is good, quiet and leisurely. The breakfast is very good. There are several meals I ordered. The rice porridge is so delicious. The attitude of the service staff is very good. A very good hotel.
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6/18
Response from Property: Dear llrllr,Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank youBest Regards,Douangchanh CHANHMA
DuolaimiDoRiMi
Deluxe Twin Room Non smoking
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The hotel is good and convenient for traveling. The hotel breakfast is very nice and the staff is very enthusiastic. Highly recommended! The hotel can take you to the city, night market, and riverside, but it does not provide free pick-up and drop-off to the train station and airport. However, the hotel staff will help you recommend cheap car rental methods and can help you contact you for car rental.
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Response from Property: Dear Our Value Guest, Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank you Best Regards, Douangchanh CHANHMA
Anonymous User
Deluxe Twin Room Non smoking
Stayed in Feb 2024
Family
8 review
4.5/5
Great
Posted on Mar 19, 2024
Checking in during the Spring Festival, there will be a slight wait when checking in. The hotel's swimming pool is clean and comfortable, the breakfast is rich, the food in the hotel restaurant is also good, and the hotel is not far from Foreigner Street.
Original TextTranslated by Google
Response from Property: Dear Our Value Guest, Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank you Best Regards, Douangchanh CHANHMA
Guest User
Deluxe Double Room Non smoking
Stayed in Aug 2023
Couples
17 review
4.0/5
Very Good
Posted on Sep 3, 2023
Boutique hotel with beautiful and quiet environment. The breakfast was delicious. The only drawback was that the bath towels were too old and turned black.
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Response from Property: Dear Our Valued Guest,Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank youBest Regards,Douangchanh CHANHMA
DDHK
Deluxe Double Room Non smoking
Stayed in Dec 2023
Travel with friends
14 review
4.7/5
Amazing
Posted on Jan 2, 2024
This hotel is really good, with French architecture, and the rooms are very clean. Although it is a bit sparse, it has a small garden and feels very comfortable. The bed sheets and quilt are made of high-quality materials, and you won’t want to leave them.
The hotel provides free bicycles, which solves some of the shortcomings of the location. We like cycling very much, and parking bicycles is also very convenient.
Original TextTranslated by Google
Response from Property: Dear Our Value Guest,Thank you so much for your lovely comment, we really appreciated it and look forward to welcoming you back in near future. Thank youBest Regards,Douangchanh CHANHMA
Guest User
Deluxe Double Room Non smoking
Stayed in Sep 2023
Family
1 review
3.0/5
Posted on Oct 2, 2023
The room is too small. I was taking a shower in the shower room, and my family flushed the water after using the toilet. The water in the shower room was so hot that the child's flesh was red, and the cold water lasted for a long time. The service attitude is okay, and the taste of breakfast and lunch is okay.
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Response from Property: Dear Our Value Guest,We're sorry for the inconvenience you experienced. Rest assured, we're addressing the issue to prevent it from happening again. Your feedback is important to us, and we're committed to improving. Please reach out if you'd like to discuss further.Sincerely,Douangchanh CHANHMA