3 Nagas Luang Prabang - MGallery

3 Nagas Luang Prabang - MGallery Reviews

3 Nagas Luang Prabang - MGallery

Vat Nong Village, Sakkaline Road, Democratic Republic Lao, Luang Prabang, Luang Prabang Province, 06000, LaosView Hotel Details
3 Nagas Luang Prabang - MGallery
3 Nagas Luang Prabang - MGallery3 Nagas Luang Prabang - MGallery3 Nagas Luang Prabang - MGallery
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3 Nagas Luang Prabang - MGallery Guest Reviews

4.5/5
Great
54 review
Verified reviews
Location4.6
Amenities4.3
Service4.6
Cleanliness4.6
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All reviews(54)
Positive reviews(52)
Reviews with photos/video(30)
Awesome stay(29)
Great service(28)
Great location(25)
Awesome rooms(16)
Delicious breakfast(12)
Clean and tidy(11)
Too noisy(10)
Negative reviews(2)
NuytsiaFloribunda
Deluxe King Room
Stayed in Jul 2024
Couples
11 review
4.5/5
Great
Posted on Jul 28, 2024
A very well located hotel to explore the old town. Very comfortable, but with limited amenities (guests are able to use the amenities at the Sofitel though). The hotel staff were phenomenal - very friendly and accommodating. The breakfast was decent, but could be improved with some more authentic local options (the local options on the menu were small and very bland, i.e. limited herbs and spice).
Response from Property: Dear Floribunda,Thank you for your feedback on your recent stay at 3 Nagas. We are delighted to hear that you found our location ideal for exploring the old town and that you found your stay comfortable.We appreciate your kind words about our staff and their friendly and accommodating service. We strive to provide a warm and welcoming experience for all our guests.Your comments regarding the breakfast are noted. We continuously look to improve our offerings and will certainly take your suggestion to include more authentic local options with enhanced flavors.We look forward to welcoming you back and providing an even better experience in the future.Warm regards,VardFront Office Manager3 Nagas MGallery
Guest User
Deluxe King Room
Stayed in May 2024
Family
21 review
4.2/5
Very Good
Posted on May 19, 2024
Great stay
Response from Property: Dear Valued guest,Bonjour Sabaidee,We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,3 Nagas hotel team
nOt..HC
Deluxe King Room
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Nice staff good location and good breakfast
Response from Property: Dear Value Guest,Thank you for your kind words! We're glad you enjoyed our staff, location, and breakfast. It was a pleasure to have you with us, and we hope to welcome you back to 3 Nagas Luang Prabang soon!Warm regards,Mr. Te Duty Manager
Ms Sampedro
Deluxe King Room
Stayed in Dec 2023
Business travelers
63 review
4.2/5
Very Good
Posted on Dec 8, 2023
Hotel food is amazing and service is great, the room has not good sound proof, you can hear outside noises
Response from Property: Bonjour sabaidee,We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. And you have had enjoy with food as amazing and service is greate, however the room is noise that we would like to apologize and improve for your next time visit too.We will keep it up and share your word to our team as well. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,3Nagas Team
Eunice
Deluxe Twin Room
Stayed in Jul 2023
Family
7 review
5.0/5
Outstanding
Posted on Jul 13, 2023
Excellent hotel, convenient location,good service! Rooms are clean and comfortable bed !
Response from Property: Hello Sabaidi, We really appreciate your review of your stay at 3 Nagas Luang Prabang - MGallery. It is always nice to receive positive feedback. I will share your comments with our team. I am confident that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us and we hope your next visit will be as pleasant as the last. Sincerely, 3Nagas team
Guest User
Deluxe King Room
Stayed in Apr 2024
Family
14 review
4.5/5
Great
Posted on Apr 9, 2024
Superb vibes and location
Response from Property: Bonjour Sabaidee,We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,3Nagas team
NA.
Deluxe King Room
Stayed in Aug 2022
Travel with friends
4 review
4.7/5
Amazing
Posted on Aug 15, 2022
Superb location in the city centre area. Nice room but a little noisy from outside. All the staff here are very friendly. Appreciated the wonderful service and warm hospitality of all the staff here: Bird, Keo, Wan, Te, Saeng & Mim. I truly enjoyed the stay here.
Response from Property: Hello Sabaidi, We really appreciate your review of your stay at 3 Nagas Luang Prabang - MGallery. It is always nice to receive positive feedback. I will share your comments with our team. I am confident that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us and we hope your next visit will be as pleasant as the last. Sincerely, 3Nagas team
Guest User
Deluxe King Room
Stayed in Jul 2022
Family
3 review
5.0/5
Outstanding
Posted on Jul 12, 2022
Very nice experience. Superb accommodation and service. In the city area. Food was lovely!
6/14
Response from Property: Bonjour sabaidee, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Especially you mention "Very nice experience. Superb accommodation and service. In the city area. Food was lovely!". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sofitel Team
Guest User
Deluxe King Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The Sofitel hotel is small and beautiful, retaining the original style of the building. The breakfast is also rich, the staff is also very enthusiastic, and you can borrow bicycles. The only drawback is that the floor upstairs is not very soundproof, which affects the downstairs
Original TextTranslated by Google
Response from Property: Dear Value Guest,We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. Thank you for your kind review! We’re delighted that you enjoyed the beauty and heritage of our hotel, as well as our rich breakfast and friendly service. It’s also wonderful to hear that you appreciated the convenience of our bicycles.We apologize for the issue you encountered with the sound insulation and will take your feedback into consideration for improvement. Your comfort is important to us, and we’re always looking for ways to enhance our guests' experience.We hope to welcome you back soon for another relaxing stay!Sincerely, Mr. TeDuty manager
Guest User
Deluxe King Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 22, 2024
This is a very old hotel, the facilities are exquisite and old, it has a sense of age, but you can see that it is very attentive. The service of the hotel is really good, warm and sincere. The location of the hotel is where the alms start. We didn't leave, we just watched it downstairs of the hotel. I saw that the hotel also prepared an alms ceremony for the guests staying with us. I don't know if it costs money, we didn't ask, but it is the most beautiful stall among all the alms.
Original TextTranslated by Google
Response from Property: Dear Valued guest, Thank you for your kind words and feedback! We're delighted to hear that you enjoyed your stay with us. We appreciate your understanding regarding the sound insulation and will take it into consideration for future improvements. We hope to welcome you back to 3 Nagas soon! Best regards, 3 Nagas Luang Prabang MGallery Team
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Deluxe King Room
Stayed in Sep 2024
Family
7 review
4.5/5
Great
Posted on Sep 20, 2024
If I have the opportunity to come to Luang Prabang again next time, I will still choose 3NAGAS. The king-size bed room we stayed in was clean and tidy. Although there was a little noise when walking because it was made of wood, it was completely acceptable and the guests were very conscious. The hotel's breakfast was very generous, free bicycles were available for guests to use, and the big umbrella in the room was stress-free when going out during heavy rain. The hotel was very close to the Foreigner Street, and the donation was right at the door. The staff I met these days were very enthusiastic. Bird, Linda and the uncle were very nice, and the service was very thoughtful. Thumbs up! The hotel can provide station pick-up and drop-off services (value-added services are charged). In short, they are all very good and recommended.
Original TextTranslated by Google
Response from Property: Dear Valued guest, Thank you for your kind words and feedback! We're delighted to hear that you enjoyed our room. breakfast, location and environment, and other you mention our heartist ,Bird and Linda who made your stay warm and welcoming. We appreciate your understanding regarding the sound insulation and will take it into consideration for future improvements. We hope to welcome you back to 3 Nagas soon! Best regards, 3 Nagas Luang Prabang MGallery Team
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Other
21 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Good location and environment. The sound insulation is indeed poor, but it can be ignored. The management staff are very enthusiastic and the reception is also very good. Noay girl is very enthusiastic to help contact the class 🚗 and send her to the car 🚌
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for your kind words and feedback! We're delighted to hear that you enjoyed our location and environment, and that Noay and our team made your stay warm and welcoming. We appreciate your understanding regarding the sound insulation and will take it into consideration for future improvements.We hope to welcome you back to 3 Nagas soon!Best regards,VardFront Office Manager3 Nagas MGallery
Guest User
Deluxe King Room
Stayed in Aug 2024
Family
13 review
4.7/5
Amazing
Posted on Aug 9, 2024
The location is very good, within a 10-minute walk to various attractions. The house is a historical building, beautiful, comfortable, and the breakfast is rich. There is a donation point at the door of the hotel. After the visit, go back to the room and sleep. The staff is warm and thoughtful, especially Nouy, ​​who is good at English, enthusiastic, and professional in service👍
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for your wonderful review of 3 Nagas MGallery! We’re thrilled to hear that you enjoyed our convenient location, allowing you to explore various attractions within a 10-minute walk. We’re also glad that you appreciated the beauty and comfort of our historic building and the richness of our breakfast offerings.We’re especially pleased to hear that Nouy made a positive impression with his warm, enthusiastic, and professional service. We will be sure to pass along your kind words to him and the rest of our team.Thank you for choosing to stay with us, and we hope to welcome you back soon for another delightful visit.Warm regards,VardFront Office Manager3 Nagas MGallery
Guest User
Deluxe King Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The overall accommodation environment in the local area is not as good as that in traditional big cities, but this hotel integrates the local Laotian architectural features. The overall environment is very comfortable and very clean, and the ground is spotless. Secondly, the service, breakfast and other software maintain the level of international high-end chain hotels, which makes people very happy. Recommend everyone to stay here
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed the unique blend of local Laotian architectural features and the high standards of service and cleanliness at 3 Nagas.Your recommendation means a lot to us, and we are delighted that you found the environment comfortable and the service comparable to international high-end chain hotels. We strive to provide our guests with an exceptional stay, and your feedback confirms that we are on the right path.We look forward to welcoming you back on your next visit to Luang Prabang.Warm regards,VardFront Office Manager3 Nagas MGallery
Xiangling
Deluxe King Room
Stayed in Jul 2024
Couples
48 review
4.7/5
Amazing
Posted on Jul 19, 2024
The Beautiful Pavilion is at the top of the Foreigner Street in Luang Prabang. It is in a good location. It is very convenient to go to the night market, the Royal Palace, Mount Phousi to watch the sunset, and visit Wat Xieng Thong. The daily alms also pass by the hotel, at about 5:40 in the morning. The hotel staff are very warm and polite, the breakfast is very rich and delicious, and when we left, they took us to the next hotel in Sofitel's car. The hotel room is relatively old. Except for the slightly small space, it is actually quite comfortable to live in. It feels different and is still very good!
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our prime location, making it convenient for you to explore the night market, Royal Palace, Mount Phousi, and Wat Xieng Thong. It's wonderful that you could also witness the daily alms-giving ceremony right by the hotel.We’re glad you appreciated our warm and polite staff, as well as our rich and delicious breakfast. Your feedback about the room is noted, and we’re happy to hear you found it comfortable and unique.We hope to welcome you back to 3 Nagas in the future!Warm regards,VardFront Office Manager3 Nagas MGallery