Best Hotels near Kidzooona SM City Lucena, Lucena

Me and my girlfriend booked a room for 6 days. She chose this resort because it was not far from her residence and across the street from Kamay ni Hesus. What do you expect during a pandemic? When we entered the room, it was not maintained, clean or even prepared for guests. However, there was a welcome card on a table with me and my girlfriend's name written on it. This told me that staff had entered the room prior to our arrival. The refrigerator was not plugged in, the TV was not working properly; had to unplug it and plug it back in the electrical outlet to turn it on, the room was dusty, dirty, had fly wings on the furniture and reeked an odor of YUCK! Now when I complained, the staff was very attentive and sent a cleaning crew there ASAP but this should have been done prior to any guest arrival. So me and the misses took a tour of the resort and it was run-downed. It was not kept up to par as a resort should be in my opinion. The best part of the resort was the pool/bar area. There were many people coming and going; I guest for a quick getaway. I wont mention zip-lining and/kayaking, ahem. It rained for two days, therefore, we couldnt swim and afterwards, staff drained the pools. So me and the misses found a small recreation area that had billiards and a ping pong table and made the best of it. The next day we returned to play billiards and the balls, and pool sticks were gone. What a way to treat the guests, who could not use the pool. I didnt even complain to staff, I was so happy to be in the company of my girlfriend and spend quality time with her. Now, were both scratching from rashes on our skin. WTF!!! OH by the way, the resort had a safe and telephone in the room that did not work.

We stayed for a night before going to Cagbalete Island. The port to the island is around half kilometer from the hotel. There is a restaurant on the ground floor. If you wanted outside food, there are convenience stores and eateries around. Best things are the free WiFi, hot shower, and free breakfast. The staff are really nice and the food is good. :)

EXCELLENT SERVICE! Stayed here for New Year's Eve until January 2. From the time I inquired re availability until the last day of our stay, I was taken care of and attended to. At the reception, checkin was a breeze. The same goes for a hassle-free checkout. Our New Year's Eve dinner buffet and Mass was capped of by a well-organized countdown party! Rodolfo's restaurant served really GOOD food and service was really great, special thanks to sir Mike! The rooms were clean and well maintained. Staff attended to our every need. We will definitely go back here and recommend to family and friends! Kudos to HII!

This hotel part of the NOVOTEL chain I believe asI always booked with them any chance When I travel although some hotel location seems not properly maintained, although this location in Lucena is a great deal, they have elevator service, the room is cleaned and wide big bed firm and pillows firm comfortable, had a table lamp ac is split type so it’s quiet and working, enough size bathroom, wide hallway, My only dislike is that they don’t provide water and hot water or kettle for a coffee, they have a water dispenser in the ground floor of which charge 10 pesos per refill and 10 pesos if you ask a hot water to deliver to your room although you can get a free hot water in dispenser had to bring your own mug or cup. The staff are very strick on policy regarding the time check in and check out if you want to ask for a extension 200 pesos per hour. Other than that I cannot complain the comfortable they bring. Very quiete during the night.

Pros: Korean restaurant is near, Clean rooms, Quiet and peaceful, Wifi signal is strong, The lady on desk is very kind and friendly, shout out to Miss Abby! Cons: pool area is small and crowded on weekends, night swimming is only til 8pm Suggestion: I suggest to get the VIP rooms