Home2 Suites by Hilton Shanwei Lufeng

Home2 Suites by Hilton Shanwei Lufeng Reviews

Home2 Suites by Hilton Shanwei Lufeng

Junction of Guangshan Highway North and Renmin North Road, Hongxing Village, Donghai Town, Lufeng, Guangdong, ChinaView Hotel Details
Home2 Suites by Hilton Shanwei Lufeng
Home2 Suites by Hilton Shanwei LufengHome2 Suites by Hilton Shanwei LufengHome2 Suites by Hilton Shanwei Lufeng
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Home2 Suites by Hilton Shanwei Lufeng Guest Reviews

4.9/5
Perfect
3610 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(3610)
Positive reviews(3595)
Reviews with photos/video(515)
Friendly front desk staff(890)
Delicious breakfast(660)
Many amenities(307)
Convenient parking(307)
Perfect for business trips(142)
Well designed(120)
Located downtown(66)
Tasty coffee(31)
Negative reviews(15)
Guido Fabbrini
Suite
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Had a pleasant stay in Hilton hotel, room was very clean and staff was super nice
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different new experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard to prepare for your return at any time.
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TIGERFRAG
Dynamic Twin Room (Schuda Mattress+smart Toilet+dual Function Refrigerator+capsule Coffee Machine)
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Exception well located; every needs was within walking reach. Every amenities is well keep and in top functioning order with unquestionable cleanliness. Reception staff can only be described with one expresión - wow! Specially Jennie. Her attention to details was a clear demonstration of good training and management effort. Anyone visiting this city should stay in this hotel. I’ll come back again!!
Response from Property: Dear Guest, We are delighted to hear that you had such a wonderful experience with us. Thank you for your kind words about our location, amenities, and the service provided by our reception staff, especially Jennie. We strive to ensure that every guest feels welcome and comfortable during their stay. We look forward to having you back soon! Best regards, The Hotel Management。
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jo.kra10
Flexible King Bed Room (capsule Coffee Machine+sofa Bed+smart Toilet+dual Function Refrigerator)
Stayed in Feb 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Very good hotel, very clean. Staff is helpful and you have everything you need in the room. Pets are allowed.
Response from Property: Dear guest: We appreciate your support and recommendations. The hotel is pet-friendly and pets are welcome. The rooms are equipped with intelligent guest control systems, including smart lighting and smart toilets, and feature a smart cubicle design with a multi-functional sofa, removable desk, microwave, coffee maker and refrigerator. There is a 24h parking lot, gym and laundry room, unlimited drinking at the lobby buffet bar, and the restaurant on the third floor offers a Chinese and Western buffet breakfast with a variety of flavours, including Lufeng traditional cuisine. Provide intelligent robots to deliver goods to your door, so that you can enjoy the convenience of home during the journey. Your satisfaction with the facilities and services of the hotel is the driving force of the work of the hotel staff, so that every guest can feel at home is the ultimate goal of our services. The hotel staff is looking forward to your next visit! Looking forward to seeing you again!
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Guest User
Cozy 2-bed Room
Stayed in Oct 2023
Travel with friends
11 review
4.5/5
Great
Posted on Oct 14, 2023
Good location in city centre with good Chinese restaurant (5F),super market (2F). Remarkable service:quick check in&check out ,helpful,introducing near-by attractions & eateries.Spotless clean at all areas & room.Comfortable room with good air conditioner ,powerful shower & auto-functional toilet. Breakfast is in wide varieties &yummy .We (a group of friends) had wonderful night in this hotel. Just need to improve: the top part of the glass penal at shower area is full of dust (room 1810)
Response from Property: Dear guest: Hello! We are touched by your sincere and meticulous sharing and are glad that you and your friends had a wonderful time here. In response to your feedback on the bathroom glass door stain problem, we have ordered the housekeeping department to conduct a comprehensive investigation and cleaning, and require the strengthening of hygiene norms and daily inspections. The hotel is located next to Yueyun Bus Terminal, connected to Shenzhen-Shantou Expressway, close to Lufeng high-speed Railway station, convenient transportation. Adjacent to Suibao department store ,a large shopping mall, food 、shopping 、leisure and entertainment facilities are fully equipped. The hotel features parking, a gym, laundry and a self-catering bar. The restaurant serves Chinese and Western buffet breakfast, including traditional Lufeng cuisine. Equipped with a suite layout and intelligent guest control system, the rooms are equipped with a sliding screen, a multi-function sofa, a removable desk, a capsule coffee maker, a microwave and refrigerator, and a 24-hour thermostatic bath. Famous scenic spots such as Shanghai Bund, East Guangdong Gold Coast Jinxiang Silver Beach, Qingyun Mountain, Xuanwu Mountain Tourist area, Red Bay tourist area are close at hand. We sincerely welcome you and your friends to visit next time.
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Guest User
Cozy 2-bed Room
Stayed in Aug 2023
Family
2 review
4.7/5
Amazing
Posted on Aug 6, 2023
The hotel is new and the room is nice with beautiful sunset view. The staff are nice and helpful. The location is excellent if you are exploring the region, lufeng, a small town with not much to see. It cost us 110rmb amd 40 rnb respectively to Shanwei and Lufeng high speed train station.
Response from Property: Dear customer:Thanks for your choice. We are glad to see your recognition of the hotel's environment, hygiene and service, and it is regret that we didn‘t get your full five points. Please believe that we have been constantly updating and improving facilities and equipment, strengthening hygiene management, improving service quality, just to create a more comfortable accommodation environment for guests, We believe that you will have a better accommodation experience next time. Seaside rainbow town Jinxiang Silver Beach, Shanghai Bund, Qingyun Mountain-Dingguang Zen Temple, Xuanwu Mountain tourist area, Red Bay tourist area and other well-known attractions are close at hand, we sincerely invite you to visit next time.
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Edward Hyon
Flexible King Bed Room (capsule Coffee Machine+sofa Bed+smart Toilet+dual Function Refrigerator)
Stayed in Jul 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 30, 2023
It was a pleasant stay.
Response from Property: Dear guest: Hello! Thank you for your choice and recognition.And we regret that we haven't reached your five-point standard yet. Please believe that we have been constantly updating and improving facilities and equipment, strengthening hygiene management, improving service quality, and creating a comfortable and convenient accommodation experience for each guest is our ultimate goal, looking forward to serving you again and getting your five-star praise.
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Guest User
Cozy 2-bed Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Nice stay
Response from Property: Dear guest: We are delighted with your support and recommendation. The hotel room is equipped with an intelligent guest control system, including intelligent lighting and a smart toilet, featuring a flexible opening design. And it is equipped with a multifunctional sofa, a movable desk, a microwave, a coffee machine, and a refrigerator. There is a 24-hour parking lot, gym, and laundry room, and a self-service bar in the lobby for unlimited drinking. The restaurant on the third floor offers Chinese and Western style buffet breakfast with a variety of flavors, including traditional Lufeng cuisine. Provide intelligent robots to deliver items to your doorstep, allowing you to enjoy home convenience while traveling. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff, and the ultimate goal of our service is to make every guest feel at home. All hotel staff look forward to your next visit! Looking forward to reuniting with you again!
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HawkC
Cozy 2-bed Room
Stayed in Apr 2023
Family
6 review
5.0/5
Outstanding
Posted on Apr 9, 2023
Good nice
Response from Property: Hello dear customer! Thank you very much for your support of Home2 Suites by Hilton Lufeng. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
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Sanjianfangke
Cozy 2-bed Room
Stayed in Mar 2025
Travel with friends
52 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Hilton Garden Inn Lufeng is the most comfortable place for us to stay during this trip. The front desk lady is very warm and thoughtful, and the room facilities are also complete. The breakfast variety is rich and the dining environment is good, which are not what I want to praise. The service quality of the restaurant waiters is absolutely first-class. As long as you stand there hesitantly, a waiter will immediately ask you if there is anything you need help with? A gentle greeting, warming the heart and stomach, will surely usher in countless repeat customers.
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Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您選擇下榻陸豐希爾頓惠庭酒店並留下如此暖心的評價!能為您的旅途帶來舒適的入住體驗,是我們全體員工最大的榮幸。我們一直致力於為每一位客人提供優質且貼心的服務,很高興前台小姐姐的熱情周到和餐廳服務員的一流服務能讓您感受到温暖,這也是我們不斷前進的動力。同時,也很開心您認可了我們房間齊全的設施、豐富的早餐以及良好的就餐環境。您的支持與鼓勵,對我們來説意義非凡。我們會繼續努力,不斷提升服務品質,期待您的再次光臨,願每次相遇都能為您帶來更多的驚喜與美好!祝您生活愉快,萬事順遂!
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canyumi
Family-friendly Suite
Stayed in Feb 2025
Family
86 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Arrived late, the underground garage near the elevator was tight, called the front desk for help, thank the lady for arranging the nearest parking space. The two security guards in the garage were also very enthusiastic, helping the elderly parents carry their luggage up the stairs. Breakfast is on the 3rd floor until 10 o'clock. When dining, I saw that some guests who were late for the meal were still patiently helping to cook noodles. The room attendants were also very friendly and kind. The suite is clean, spacious and comfortable, with 1 living room, 2 bedrooms and 3 bathrooms, the bathroom is separated into dry and wet areas, and a smart toilet. Toiletries are complete, and refrigerators, microwaves and coffee machines are all available. Afternoon tea was arranged at check-in (actually it was over time), and the friendly front desk lady took the initiative to provide parking vouchers at check-out, and also gave souvenirs. I forgot to ask how to use wifi, anyway, the mobile data package was sufficient. Very satisfied during the stay!
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Original TextTranslated by Google
6/13
Response from Property: 尊敬的賓客,非常感激您的好評!陸豐不僅有我們酒店為您營造的舒適空間,還有美麗的金廂沙灘和獨具特色的博美飄色。希望這些地方元素能成為您美好回憶的一部分,期待與您再次相逢!
Guest User
Cozy 2-bed Room
Stayed in Feb 2025
Family
36 review
5.0/5
Outstanding
Posted on Feb 14, 2025
This hotel is in the commercial district of the city center, with many places to eat nearby. The room is relatively large, fully equipped and comfortable. The floor-to-ceiling windows have good lighting and good sound insulation 👍
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好! 非常感謝您對陸豐希爾頓惠庭酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Guest User
Cozy 2-bed Room
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Facilities: Very new Sanitation: Clean Environment: Simple, simple and generous Service: Very service-minded Especially Xiaotao at the front desk. Will follow up on the situation and pay attention to the customer experience.  Also sent a fruit plate thoughtfully. Will choose to stay again next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,陸豐希爾頓惠庭酒店永遠屹立於陸豐這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
Guest User
Cozy 2-bed Room
Stayed in Feb 2025
Family
20 review
4.7/5
Amazing
Posted on Feb 10, 2025
The hotel is very special, with a warm design style. The service provided by the front desk lady is great, and there are many types of breakfast. It is a very satisfying stay. The only drawback is that the waiting time for the elevator is too long.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:您好!非常感謝您的入住並在百忙中留此五星好評,您的滿意是我們的榮幸也是我們服務的源動力,您字裡行間所流露出的滿意及開心,切切實實地感染着我們每一個人,激勵我們一路前行。再次感謝您的入住與推薦,期待您的下次光臨,祝願您事業順利、萬事如意!
Guest User
Cozy 2-bed Room
Stayed in Feb 2025
Family
18 review
4.0/5
Very Good
Posted on Feb 7, 2025
The breakfast is very rich, Environment: very clean Facilities: very new Service: the waiter is in good condition. Because it is my first time staying here, other hotels of the same level will give mineral water if needed, but this one needs to apply to the leader before it can be given. Although it is a system, there is no personal relationship. It may also be that I am used to giving gifts.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對我們酒店早餐、環境、設施以及服務人員狀態的高度評價,您的認可讓我們倍感榮幸。關於礦泉水贈送的問題,給您帶來不太好的體驗,我們深表歉意。這確實是目前的制度要求,不過您的反饋對我們非常重要,我們會將此情況上報管理層,探討優化方案。希望後續有機會能再次為您服務,為您帶來更完美的入住體驗。
Guest User
Dynamic Twin Room (Schuda Mattress+smart Toilet+dual Function Refrigerator+capsule Coffee Machine)
Stayed in Feb 2025
Family
16 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The hotel is nice, warm and comfortable, the front desk staff is friendly, and the rooms are clean, tidy and bright. Next time I come to Shanwei, I will definitely choose to stay again.
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Hilton Garden Inn Lufeng will always stand in the city of Lufeng, waiting for your arrival! See you there! Wish you: Always smile^_^!
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