Vienna Hotel (Luhe)

Vienna Hotel (Luhe) Reviews

Vienna Hotel (Luhe)

The first floor of Taiyu Square in Hetian Town, Luhe, Guangdong, ChinaView Hotel Details
Vienna Hotel (Luhe)
Vienna Hotel (Luhe)Vienna Hotel (Luhe)Vienna Hotel (Luhe)
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Vienna Hotel (Luhe) Guest Reviews

4.6/5
Very Good
457 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(457)
Positive reviews(439)
Reviews with photos/video(30)
Clean and tidy(93)
Friendly front desk staff(36)
Classy environment(34)
Great location(21)
Would stay again(9)
Delicious breakfast(9)
Quiet & comfortable(8)
Poor air conditioning(4)
Negative reviews(18)
Gary Hejie Huang
Deluxe Double Room
Stayed in أكتوبر 2023
Couples
25 review
5.0/5
Outstanding
Posted on 9 أكتوبر 2023
Reserved this hotel room to visits my granny. Very clean and cozy room. The service was great. The front desk was very helpful.
Wong Fy
Double Room (No window)
Stayed in يونيو 2024
Family
14 review
5.0/5
Outstanding
Posted on 13 يونيو 2024
Good, nice and friendly
Guest User
Deluxe Double Room
Stayed in أغسطس 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on 15 أغسطس 2023
The air conditioner only has wind, no air conditioning, and it's too hot under the quilt. Everything else is fine.
Original TextTranslated by Google
Response from Property: Dear guest, welcome to Luhe County. Thank you for spending your precious time to give us your precious review. The hotel has recently launched a new audio-visual theme room. We sincerely invite you to stay and experience it. Xiaowei welcomes your next visit. ,Thanks
Guest User
Standard 2-bed Room
Stayed in فبراير 2024
Family
2 review
2.2/5
Posted on 16 فبراير 2024
I came here for a New Year trip. The hotel was relatively old. When I checked in at night, the room smelled very heavy of smoke. After communicating with the front desk, I changed the room. The breakfast was pretty good, but overall I felt it was not worth the money.
Original TextTranslated by Google
Response from Property: Hello! We sincerely apologize for the bad check-in experience you had this time. In response to your feedback, we will conduct a comprehensive inspection and make targeted rectifications: 1. We will strengthen training on the housekeeping department's ward rounds. 2. There is a business card of the general manager in each room. If you have any questions during your stay and need feedback, you can call the general manager in the room. Thank you for your trust and support in Vienna Hotel. We look forward to your visit again.
Guest User
Deluxe Room (2 beds)
Stayed in فبراير 2024
Family
8 review
5.0/5
Outstanding
Posted on 19 فبراير 2024
I usually choose Vienna when staying in hotels, so I have stayed in many places in Vienna. The first thing about this one in Luhe County is that there is no free parking lot. You have to find a place to park on the roadside. If you are not lucky, keep looking. Secondly, the interior decoration is inferior to other Viennas, at least it is the worst among all the Viennas I have stayed in. Third, the price during the Spring Festival is the same as Vienna in downtown Shanwei, but the facilities and environment are not as good as those in the city center. Fourth, due to property reasons, the windows were closed (the outside of the windows were blocked by glass and isolated from the outside), but the price was still the same as with windows. I got there late due to traffic jams, and I was given a room with blocked windows. If I needed a window, there was only space. Much smaller room. If you check in early, you can get a room with a large airy space. So check-in must be early.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Vienna Hotel Shanwei Luhe! One inch of time is worth one inch of gold, three inches of time is worth one xin. Thank you for never giving up. Thank you for everything you meet! We will continue to work hard to improve our service, hygiene and safety based on your comments. We look forward to your next visit!
88yy
Standard 2-bed Room
Stayed in يناير 2024
Business travelers
68 review
4.2/5
Very Good
Posted on 28 فبراير 2024
Vienna Hotel (Luhe Branch) has a good location, right in the business center of Luhe. The hotel has free parking, but parking spaces are hard to find. The service at the hotel is very good. Recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Room (2 beds)
Stayed in يناير 2024
Couples
37 review
5.0/5
Outstanding
Posted on 11 فبراير 2024
The location is convenient, and the services and facilities are all good. However, parking is not very convenient. You often need to occupy a public parking space outside the hotel in advance, otherwise you need to park in the underground paid parking lot.
Original TextTranslated by Google
Response from Property: Your praise nourishes our hearts like sunshine and rain! The world is always changing too fast, and we are the same. We also need to change, become better, and make you more satisfied. What remains unchanged is that every time you come, our enthusiasm will never change! I hope you can witness every moment of our progress and look forward to seeing you again!
Guest User
Double Room (No window)
Stayed in مايو 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on 25 مايو 2023
Just to keep out the light, I specially booked a large bed room without windows, suitable for sleeping in.
Original TextTranslated by Google
Response from Property: Dear guest, welcome to Luhe County. Thank you for spending your precious time to write a valuable review to Xiaowei. The hotel has recently launched a new audio-visual theme room. We sincerely invite you to stay and experience it. Xiaowei welcomes your next visit. ,Thanks
Guest User
Double Room (No window)
Stayed in مايو 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on 24 مايو 2023
The room was very clean. I was not used to the lack of windows when I entered the door. I paid extra to get a nice room with a tea table!
Original TextTranslated by Google
Response from Property: Dear guest, welcome to Luhe County. Thank you for spending your precious time to write a valuable review to Xiaowei. The hotel has recently launched a new audio-visual theme room. We sincerely invite you to stay and experience it. Xiaowei welcomes your next visit. ,Thanks
Transcendent゜
Double Room (No window)
Stayed in مايو 2023
Business travelers
28 review
5.0/5
Outstanding
Posted on 25 مايو 2023
The room is spacious and bright, and the service is super good. Any problems will be solved as soon as possible. It’s a great stay. 👍Recommended
Original TextTranslated by Google
Response from Property: Dear guest, welcome to Luhe County. Thank you for spending your precious time to write a valuable review to Xiaowei. The hotel has recently launched a new audio-visual theme room. We sincerely invite you to stay and experience it. Xiaowei welcomes your next visit. ,Thanks
Guest User
Double Room (No window)
Stayed in أكتوبر 2023
Solo travelers
17 review
5.0/5
Outstanding
Posted on 5 أكتوبر 2023
In this small town, this hotel is relatively high-end. There are relatively few people when checking in. Check-in is fast, the front desk service is good, and the room hygiene brand is guaranteed as always. The price is not expensive during the National Day, and it is relatively convenient to eat around. The central location of the town. It’s a good experience. I’ll stay here next time I come to Luhe.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Vienna Hotel Shanwei Luhe! One inch of time is worth one inch of gold, three inches of time is worth one xin. Thank you for never giving up. Thank you for everything you meet! Your perfect review is our greatest pride. We will continue to work hard to improve our service, hygiene and safety. We look forward to your next visit!
Peng tien hua
Business Suite
Stayed in أبريل 2023
Family
2 review
3.7/5
Posted on 9 أبريل 2023
Clean and delicious breakfast. The service attitude is good, the breakfast restaurant is very friendly and enthusiastic, and the location is excellent. There are many restaurants, supermarkets, massages, and exciting nightlife. There is KFC opposite, so you don't have to worry about going hungry in the middle of the night.
Original TextTranslated by Google
Response from Property: Welcome to Luhe County. Thank you for spending your precious time to give us your valuable review. The hotel has recently launched a new audio-visual theme room. We sincerely invite you to stay and experience it. Xiaowei welcomes your next visit. Thank you.
Guest User
Double Room (No window)
Stayed in سبتمبر 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on 6 سبتمبر 2023
very good! They greet you warmly every time you come in and out. It feels like coming home. The hygiene and facilities are also very good! Next time I come here, I’ll come to this place, it’s so special and makes me happy!
Original TextTranslated by Google
Response from Property: Dear guest, welcome to Luhe County. Thank you for spending your precious time to write a valuable review to Xiaowei. The hotel has recently launched a new audio-visual theme room. We sincerely invite you to stay and experience it. Xiaowei welcomes your next visit. ,Thanks
Edjobs
Deluxe Double Room
Stayed in أبريل 2023
Other
1 review
5.0/5
Outstanding
Posted on 6 أبريل 2023
Vienna, China, Five stars from Dayuan.
Original TextTranslated by Google
Response from Property: Welcome to Luhe County. Thank you for spending your precious time to give us your valuable review. The hotel has recently launched a new audio-visual theme room. We sincerely invite you to stay and experience it. Xiaowei welcomes your next visit. Thank you.
Cuiqiu
Deluxe Double Room
Stayed in يناير 2023
Couples
2 review
1.0/5
Posted on 12 يناير 2023
I stayed for two days and two nights, and I am very dissatisfied. First of all, you marked this as a "luxury" double room. The room is small and narrow. The toilet is separated from the wet and dry. You can check the room first and then choose whether to check in or not.) The bed is also very small, and the main point is that it is comfortable and not at all. As a local, it is the first time I live in a local hotel. I really don’t see where it is luxurious. Could it be that there are two bottles of mineral water? The price/performance ratio is not high. The more than 100 hotels in Hetian are much better than yours. They are purely decorated to the surface. The floors are very low, only the fourth floor in total, I live on the third floor, the noise is very serious at night (very) maybe it has nothing to do with the hotel, the sound insulation is too bad, because there are too many motorcyclists, but the low floor amplifies these problems. The air conditioner is a central air conditioner, neither cooling nor heating, nor opening the windows, nor opening the windows. The only thing I think is good is that the wash water is quite large and the hot water comes quickly, but is this the basic of the hotel? Not recommended, it’s a waste of money, more than 500 for two nights, it’s much more comfortable to sleep there with a massage. If friends from other places come to live, it’s okay to bring a b.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We apologize for the bad check-in experience for you this time. We will conduct a comprehensive inspection and make targeted rectifications for your feedback: 1. Check each room in advance before guests check in Whether the air conditioner is in normal use, in order to avoid a bad experience. 2. There is a business card of the general manager in each room. If you have any questions during your stay and need feedback, you can call the general manager in the room or call the front desk! Thank you for your trust and support in Vienna Hotel, we look forward to your visit again.