To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.0
Amenities3.3
Service2.9
Cleanliness3.3
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All reviews(132)
Positive reviews(25)
Reviews with photos/video(5)
Negative reviews(7)
Bigg Rich
Two Queen Room
Stayed in Feb 2022
Other
3 review
3.5/5
Posted on Feb 3, 2022
Some of the people at the front desk is rude. The maids dont be wanting to clean the rooms at times. The breakfast is barley eatable. The beagles 9 times out of 10 is hard as a rock.
Guest User
Two Queen Room
Stayed in Jan 2022
Business travelers
13 review
1.0/5
Posted on Jan 30, 2022
House keepers don't want to clean always give you old sheets an towels & wash clothes roaches are horrible want ask if you need toilet paper are nothing don't even want to pick up trash you leave out.
Ko Money
Two Queen Room
Stayed in Jan 2022
Other
14 review
4.0/5
Very Good
Posted on Jan 28, 2022
Hotel was great room was clean breakfast was fresh and hot
GuestUser
Two Queen Room
Stayed in Jan 2022
Business travelers
3 review
4.0/5
Very Good
Posted on Jan 27, 2022
The breakfast is bogus from the bread and bagels always being stale.
The Wi-Fi keeps going in and out.
Guest User
Two Queen Room
Stayed in Dec 2021
Business travelers
1 review
2.2/5
Posted on Dec 18, 2021
I booked my room at the Fairfield Inn in Lumberton NC for 71 dollars then upon checking in the person who was working the front desk tells me that they have a 20 dollar incidental fee that would be refunded as long as the room was not damaged but then after I check-out the next morning I find out that I was being charged 250 plus 71 for the room and the 20 dollar incidental so I am not going to be using trip.com nor will I be staying at the Fairfield Inn no matter what town it is in