No. 6 West Branch of Songshan Road, Yancheng District, Luohe, Henan, 462000, ChinaView Hotel Details
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Four Points by Sheraton Luohe Guest Reviews
4.7/5
Outstanding
745 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(745)
Positive reviews(724)
Reviews with photos/video(115)
Classy environment(73)
Delicious breakfast(51)
Friendly front desk staff(43)
Perfect for business trips(24)
Garden view(21)
Poor air conditioning(13)
Stayed multiple times(10)
Great swimming pool(6)
Negative reviews(21)
Marco
Cozy Double Room
Stayed in Mar 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Apr 19, 2024
All good
Response from Property: 尊敬的賓客,感謝您入住漯河建業福朋酒店,並抽出寶貴的時間給予我們好評。我們致力於為所有客人提供品質出眾、高效便捷的服務,為您打造旅途中舒適的居所。再次感謝您對於酒店此次服務的肯定,期待您下次來漯河再會!
Unai Basaguren
Cozy Room (2 beds)
Stayed in Oct 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Great
Fengxingtianxiabuliubu
Cozy Double Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Not long after I booked the room, the housekeeper Lemon called me and asked about our approximate arrival time and room requirements. Since I had booked two rooms here, they told me very considerately that they would try their best to arrange the two rooms together. Moreover, the welcome fruits arranged are also very good. In the morning, the housekeeper would recommend a nearby breakfast to us, and my friend and I tried the nearby spicy soup, which was indeed delicious. All in all, a satisfying trip. Come again next time.
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Response from Property: Dear guest, thank you for staying at the Four Points Hotel Luohe Jianye and taking the time to give us a positive review. We are committed to providing all guests with outstanding quality, efficient and convenient services, and creating a comfortable residence for you during your journey. Thank you again for your affirmation of the hotel's service. We look forward to seeing you next time you come to Luohe!
Guest User
Cozy Room (2 beds)
Stayed in Mar 2024
Family
14 review
5.0/5
Outstanding
Posted on Apr 28, 2024
There were some minor problems on the day of check-in, but the hotel staff was very friendly and responded quickly. They solved the problem quickly and deserve respect. They also gave the child a little bear with great love. Thank you. The overall hardware facilities of the hotel are also good and meet the corresponding star standards. By the way, the breakfast is also good and deserves praise.
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Response from Property: Dear guests, thank you for taking the time to give us your evaluation. We are very sorry and regretful that we did not satisfy you this time. Xiaofu once again expresses his deepest apologies to you and hopes that you will have a better stay experience when you come back next time. Thank you again for your affirmation of the hotel's service this time and look forward to seeing you next time you come to Luohe!
Bengongweihebuke~
Cozy Room (2 beds)
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The room is average, but the overall maintenance is OK. There is a swimming pool and a gym. Although the gym is not very big, it has all the basic facilities and is quite complete. The hotel's back garden is beautiful, with many green plants and beautiful flowers, suitable for walking. The front desk lady specifically told me to arrange a garden view room, which is very considerate. I will come again next time. The room is average, but the overall maintenance is OK. There is a swimming pool and a gym. Although the gym is not very big, it has all the basic facilities and is quite complete. The hotel's back garden is beautiful, with many green plants and beautiful flowers, suitable for walking. The front desk lady specifically told me to arrange a garden view room, which is very considerate. I will come again next time
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Response from Property: Meeting you in the vast sea of people is the most beautiful moment in Xiaofu's life. Thank you for your recognition and encouragement. The short encounter has left us with eternal memories. I look forward to your coming to enrich our memories next time~
Eric77778888
Cozy Room (2 beds)
Stayed in Sep 2024
Business travelers
66 review
4.0/5
Very Good
Posted on Oct 11, 2024
Overall, the price/performance ratio is not high. There are hairs on the bathtub and traces of wiping with towels on the cups.
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Response from Property: 尊敬的客人,您好!感謝您選擇入住漯河建業福朋喜來登酒店並提出寶貴意見與建議。我們對於您所反映的問題以及入住期間給您帶來的不便感到十分遺憾。您所提到的問題,我們已經反饋給相關部門,相關部門會及時跟進處理,爭取不斷提高服務水平。感謝您的誠摯建議,並期待您的再次光臨,謝謝!
Guest User
Cozy Room (2 beds)
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Before we arrived at the hotel, the housekeeper contacted us and asked us if we had any room needs, and asked us to book rooms in advance because the rooms were tight. The service was very meticulous. There was welcome fruit when we checked in, and we could check out late... The breakfast was quite rich, with both Chinese and Western styles, but I still liked Western style. The bread and coffee machines were quite complete. We had afternoon tea and chatted in the lobby bar, and the environment was quiet. When we checked out, the front desk lady also gave us a small gift, which was an unexpected surprise.
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Guest User
Cozy Room (2 beds)
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
This is not the first time I have stayed here. I feel that everything is pretty good. I like the hotel's decoration style and the service is good. Although the location is not in the city center, the surrounding environment is good. There is no traffic jam when traveling. The front desk is also very enthusiastic and will recommend fun and delicious places around. The back garden of the hotel is very beautiful. It is so beautiful to walk around in the back garden when you get up in the morning.
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Guest User
Cozy Room (2 beds)
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The hotel is pretty good overall, and the front desk service is quite humane. The room is equipped with fruit, and it is delivered promptly when you call to request it. The hotel has a gym and swimming pool for entertainment during the break. But you have to bring a charger when you go out. The hotel is equipped with a power bank device. It is recommended that this aspect needs to be improved. It would be better if it can be equipped with a charger
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Guest User
Cozy Double Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
This is the best hotel in Luohe! The lady at the front desk reminded me that I could use the swimming pool for free when I checked in. I didn't pay much attention to the large indoor swimming pool. I went to experience it decisively. It was very good. I booked without breakfast at the beginning, and then I got up early to taste breakfast with my friends. There were rich varieties and the taste was also good. It was a very good stay experience!
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Guest User
Cozy Room (2 beds)
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The room is quite good, with a bathtub for bathing, but the TV cannot be projected. I took my family to the breakfast restaurant in the morning, and the experience was generally good. The service staff closed the table in a timely manner and were very considerate. However, there are not many types of dishes, and I hope it can be improved. I asked the front desk what to eat nearby, and a lady recommended Tan's rice noodles. Wow, the taste is really good. It's just a little far away.
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Oudihao
Cozy Room (2 beds)
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The room layout is simple. The facilities are old, but it can be seen that the maintenance is good. The transportation is convenient, and it is about 20 minutes' drive from the high-speed rail station. Since I didn't order breakfast, I received a recommendation from the housekeeper for a nearby breakfast restaurant the next morning. I drank spicy soup and ate fried dumplings. The taste was really good. Overall, it was a satisfactory business trip. Recommended!
Original TextTranslated by Google
Response from Property: Meeting you in the vast sea of people is the most beautiful moment in Xiaofu's life. Thank you for your recognition and encouragement. The short encounter has left us with eternal memories. I look forward to your coming to enrich our memories next time~
Guest User
Cozy Room (2 beds)
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 6, 2024
It was a very good stay experience. The hardware was insufficient, but the software made up for it. Whether it was the concierge greeting me, helping me with my luggage and guiding me to the front desk for check-in, or the front desk lady thoughtfully arranging a smoke-free and quiet room for me, introducing the member benefits and sending me fruits, the housekeeper took the initiative to add WeChat and said that I could contact her if I had any questions during my stay, and arranged for the room to insert the card in advance for electricity and heating, etc., everything I saw and heard along the way was really good, which shortened the distance of guest service. It is the first choice for business trips and travel!
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Guest User
Cozy Double Room
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 10, 2024
This is a hotel I chose when I was passing by. It is owned by Marriott, and the brand is trustworthy. The breakfast is also rich in variety and served in a self-service style. The room I stayed in was facing the square, and the sun was very bright. Since I arrived late that day and was tired, the front desk quickly checked me in, and then helped me take my luggage and sent me to the room. The check-out was also delayed by an hour. The check-in experience was very good. I will choose Sheraton next time I stay.
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Yaya2017
Cozy Room (2 beds)
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 5, 2024
After all, it has been open for a long time. The room is not new, but it is quite satisfactory. It has basic facilities and equipment. It is clean and hygienic. It is also close to the high-speed rail station and the transportation is very convenient. The front desk service is also very warm and friendly. I followed the front desk's advice and used Japanese food. It's not bad! Worth recommending