Luoyang Shengheton Hotel (Longmen High-speed Railway Station) Reviews

Response from Property: Dear guests, thank you very much for staying at our Saint Hilton Hotel and sharing your experience. Your five-star praise is the recognition and support for our hotel, and it is also the motivation for us to continue to work harder. We will not let you down and will do better and better! Welcome to come again next time! Thank you again. Have a nice trip!

Response from Property: Dear guest, thank you very much for staying at our hotel. We are deeply sorry for the inconvenience caused to you during this stay. The viaduct in front is closed, and the windows of our hotel are well soundproofed, so there should be no noise. Maybe you are too sensitive to sound. Now I can only say sorry to you. Next time you come, please make an appointment in advance and we can arrange a room opposite. Thank you!

Response from Property: Dear guest, thank you for staying in our hotel. We are deeply sorry for the inconvenience caused to you. I need to explain to you that you came during the Luoyang Peony Fair, when the room rates are relatively high. Your room rate is very low because it is the smallest and the last room. As for the disposable towels you mentioned, our hotel only says that the washing and disinfection fees for towels are much higher than the price of disposable towels. You found hair on the sheets at that time, which is indeed true. For this reason, three of us went to change your sheets and clean the house. The boss also went to supervise you and apologized to you many times. If our hygiene was very poor, we would not receive praise from most guests. When you checked in, there was only that one room left, and we really couldn't change your room. We tried our best to provide good service and hygiene in front of you. The room you stayed in is definitely the smallest one among us, so it has that price. Some of the facilities in the room are available, but your room really doesn't have them. The room is a bit small. The hangers in the room are two meters high. You are too tall, so they will hit your head three times. I don't know what kind of rag you are talking about, but that rag is a special disposable wet wipe. But our room service and hygiene are not as bad as you said. Your experience is bad, and we apologize to you again. If you have the opportunity to come again, we will give you the best discount so that you can experience it again. Thank you for your valuable suggestions. Because of the problems you encountered during your stay, our room attendants now tie up their hair when cleaning the room. Thank you for the questions you raised to us, so that our hotel's service and hygiene can be better improved in the future.

Response from Property: Dear guest, thank you very much for staying at our Saint Hilton Hotel and sharing your experience. You are really thoughtful and you did not miss the scenery of Xingluo Lake Park. Thank you very much! I wish you a happy life and all the best! Welcome to come again next time!

Response from Property: Dear guests, thank you very much for staying at our St. Hilton Hotel and sharing your experience. Your comments are very important to our hotel. The feedback from guests provides high-quality resources for the management of our hotel. Thank you for your expectations and praise. Welcome to come again next time!

Response from Property: Dear guests, thank you very much for staying at our Saint Hilton Hotel and sharing your experience. Your five-star praise is your support and trust for our hotel, as well as encouragement and expectation. We will not let you down and will do better and better! Welcome to come again next time! Thank you again!

Response from Property: Dear guests, thank you very much for staying at our Saint Hilton Hotel and sharing your experience. Our hotel was renovated before the Spring Festival, and then formaldehyde treatment was done and passed the hygiene inspection. We started trial operation after the Spring Festival. Through the experience of relatives and friends, we checked our existing problems and omissions, and then made adjustments and modifications. Finally, we were able to truly meet the check-in conditions before we opened. Satisfying every customer is our ultimate goal. We will not let you down and will do better and better. Welcome to come again next time! Thank you again!

Response from Property: Dear guest, thank you for staying at our St. Sidon Hotel and sharing your stay experience. We will not disappoint your expectations and trust and will do better and better. We welcome you to come back next time! Thank you again! I wish you a pleasant journey!

Response from Property: Dear guests, thank you very much for staying at our Saint Hilton Hotel and giving us a good review. Providing guests with quality services is the most basic requirement of our hotel. Hygiene and cleanliness are also the most stringent requirements of our hotel management. We will never let you down and will do better and better. We look forward to your next visit and wish you a pleasant journey! Thank you again!

Response from Property: Dear guests, hello! Thank you very much for staying at our Saint Hedon Hotel and sharing your experience. Guests are our priority and we will do better and better to live up to your expectations and trust. Welcome to come again next time! Thank you again!

Response from Property: Dear guests, thank you very much for your recognition and praise of our Saint Hedon Hotel. Our washing machine has a drying function, so you can put on your clothes directly after washing them. Bringing guests a wonderful stay experience is our service purpose. We will do better and better and live up to your expectations and trust. Welcome to come again next time! Thank you again!

Response from Property: Dear guest, hello, thank you very much for staying at our Saint Hedon Hotel. We are honored to receive your recognition and high praise. We will never let you down and will do better and better. The satisfaction of our guests is the responsibility and mission of our hotel. Thank you again! Welcome to come again next time! Thank you!

Response from Property: Thank you very much for staying in our St. Heaton Hotel and giving you a good review. We will do better and better and live up to your expectations and trust. Contact me in advance next time. We are very close to the high-speed rail. Go The pick-up station is also very convenient, thank you again🙏🏻