Jinjiang Star Hotel (Luoyi ancient city store, East Zhongzhou Road, Luoyang) Guest Reviews
4.6/5
Very Good
1307 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(1307)
Positive reviews(1239)
Reviews with photos/video(171)
Convenient location(176)
Close to metro(119)
Friendly front desk staff(73)
Quiet & comfortable(69)
Convenient parking(58)
Small room size(34)
Convenient public transportation(34)
Quality bath towels(5)
Negative reviews(68)
Feidianxingpingfan
Deluxe 2-bed Room
Stayed in Oct 2021
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2021
🚗 Transportation: It’s very convenient. It’s on Zhongzhou Road. There are many bus routes at the entrance, but I take the subway because it is less than 100 meters away from Jiamaying subway station. Driving is too strong.
🧹Hygienic: After all, sanitation is the old brand of Jinjiang Inn. It is guaranteed. The linen toilet has cleaning tips, which makes people feel relieved.
🍃Environment: Although it is on the main road, it is not facing the street, so sleeping is very quiet, which is good. The parking lot is safe and large. To be honest, I have never seen such a large parking lot. It is more friendly to female drivers.
🔔Service: Basic services in place, free coffee at the front desk, and a place suitable for meetings in the lounge area, which is more suitable for business people, much better than talking in the room
The disadvantage is that this time I came to meet an important client who wanted to book a suite, but too few suites have been sold out. Fortunately, the lobby conference table can solve the problem.
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6/9
Response from Property: Thank you for your review and careful and comprehensive sharing! Seeing your thoughtful comments, I believe you have fallen deeply in love with Xiaojin’s. Your love is a powerful driving force for Xiaojin to move forward. Xiaojin has always insisted on providing every guest with excellent value for money. Personalized service, from the moment you check in, we strive to give every guest a satisfying and surprising service in every service detail. Xiaojin wants to make the hotel a hotel for every traveler At home, friends believe that guests are family members. Xiaojin Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiaojin will work harder every day in the future. We look forward to staying at Jinjiang Inn Luoyang Zhongzhou East Road Luoyi Ancient City Hotel next time we go to Luoyang for business~~~ I wish you a happy life~~~
Anonymous User
Deluxe 2-bed Room
Stayed in Oct 2021
Friends
6 review
1.5/5
Posted on Oct 29, 2021
The address is very good and easy to find.
The service is not good, because I came out with a basin friend, and the toilet in the room is a transparent glass door, and the phone in the room cannot be used. Go downstairs and tell the front desk whether it can be replaced with a glass door. And keep the room, and when I come back to the front desk to tell, there is only one on the first floor and it is very noisy. It is recommended not to replace it. so I? ? ? ? ? ?
The cleaning aunty knocked loudly at less than ten o’clock the next morning and forced open the door. My friend and I were awakened from our dreams. We checked out and informed the front desk. The front desk just smiled and said that it might be a mistake. Me again? ? ? ? ? ?
Then at 11:30, the hotel will call you to urge you to check out. Some of these are not coming, but the service is really messed up.
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Response from Property: Hello, distinguished guests! Thank you very much for your sincere review! Choosing Jinjiang Hotel to stay is an endorsement of the hotel. The hotel deeply apologizes for bringing you a bad experience during your stay. Regarding the details, the hotel will provide comprehensive training to the staff and implement management supervision. We are very sorry! The hotel has zero-pressure business king bed, zero-pressure business standard A, zero-pressure business suite and other room types for you to choose from. We look forward to your visit again and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Oct 2021
Other
272 review
5.0/5
Outstanding
Posted on Oct 24, 2021
The newly opened hotel has a good location, very convenient for travel and shopping. It is very close to the food street of Luoyi Ancient City. The front desk service of the hotel is warm and thoughtful, the rooms are clean and beautiful, and there is free parking. Very suitable for self-driving travel.
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Haierdelanmengge
Superior 2-bed Room
Stayed in Oct 2021
Family
2 review
5.0/5
Outstanding
Posted on Oct 27, 2021
The service is in place and the facilities are new