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Location4.8
Amenities4.6
Service4.8
Cleanliness4.8
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Negative reviews(18)
Guest User
Business Room
Stayed in Mar 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 22, 2024
VERY GOOD
Guest User
Business Loft (2 Beds)
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 10, 2024
The location of the hotel is very good, just a few minutes' walk from the main street and the transportation management office, and next to the Meilu Villa area, the starting point of the central line. It is a quiet place in the middle of the bustle. It is convenient for taking parents and children out to play, and it is very convenient for traveling and dining. It has its own parking lot, backed by a lush hillside, and the hotel's commercial vehicles will pick you up and drop off the ropeway on time. The front desk service is very enthusiastic and can respond to various needs in a timely and thoughtful manner. The Starry Sky Twin Room has a large area, wet and dry zones, reasonable layout, and comfortable accommodation. Moreover, there is a large balcony on the third floor. It feels very nice to drink tea, chat and look at the stars after traveling. But if the bathroom has an exhaust system, it would be perfect. The overall feeling is good and worth recommending.
Original TextTranslated by Google
Guest User
Business Loft (2 Beds)
Stayed in Jul 2024
Family
4 review
3.5/5
Posted on Jul 9, 2024
Advantages: The location is good. It only takes a few minutes to walk to Meilu, go to town, and take a sightseeing bus, which is very convenient.
The hotel provides free hiking poles and the service is very good.
Disadvantages: The starry sky roof booked is different from what was expected, that is, half of the room is on a slope, making it difficult for people to stand upright and afraid of bumping their heads.
The two windows on the slope couldn't see much of the starry sky, because there were no stars at all. The windows are old and poorly sealed, and the wind blew loudly at night. I thought it was raining heavily.
There is only a coffee table and a chair in the room, and there are very few places to sit, so you can only sit on the bed.
The room is relatively dark.
It is said that it is a state-owned enterprise and the price is relatively expensive.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Lushan Zhihong Hotel. During the operation of the hotel, we have always treated every guest with the highest quality service. We are truly sorry for the discomfort you encountered during your stay. We hope that you will appreciate the gift we gave you. Like it, Xiaozhi is also trying his best to do his best. We attach great importance to your opinions and suggestions. We hope you will continue to pay attention to us. We will impress you with our most sincere service and look forward to your visit again.
Yujianlanse
Business Loft (2 Beds)
Stayed in Jul 2024
Family
15 review
5.0/5
Outstanding
Posted on Jul 8, 2024
I saw white clouds during the day, and really saw the stars shining brightly at night, which fulfilled my long-cherished wish. Next to Lushan Cinema, very close to Meilu, and 200 meters away from the Transportation Management Station, it is convenient for travel.
Original TextTranslated by Google
Response from Property: [Close to Meilu Villa] [A wall away from Lushan Love Cinema] [The whole building is not close to the mountain] Hello, dear family! Thank you very much for staying at Lushan Zhihong Hotel. Xiaozhi is very honored to bring you satisfaction during your journey. Xiaozhi is in an excellent location, adjacent to Lushan Love Cinema and No Road Villa. It is within walking distance and only a short walk away from Guling Street. Two minutes. Xiaozhi is a warm hotel. We hope that every friend can feel the warmth and comfort of the neighborhood. At the same time, the Chinese restaurant on the first floor of Building B of the hotel will launch special dishes. You are welcome to experience it next time; Xiaozhi's wish is that you can feel at ease during your journey. Satisfaction is just the starting point. Surprise and touching are Xiaozhi's goals. It will take a long time. Xiaozhi is waiting for you to come back and drink tea with you. chat......
Guest User
Zhi Hong Guestroom (2 Beds)
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 28, 2024
First of all, I would like to thank the hotel’s manager Huang Yeqing and supervisor Qian!
This is an unexpected situation that I have never encountered in all my years of traveling. My mother suddenly fell ill the night she checked into the hotel. It was Manager Huang and Supervisor Gan who helped me deal with the emergency and take care of my child on a heavy rainy night. The other hotel staff were very kind and considerate. I would like to express my gratitude. Although, without them, it would be difficult for me to handle this situation alone. The hotel has a good location, modern facilities and is very clean. The hotel feels like home, warm and reliable. I hope every hotel staff will work well, thank you!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time you spent in Xiaozhi. It is important for our guests to have a wonderful stay experience. It is our unshirkable responsibility. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Zhihong King Bed Guestroom
Stayed in Jun 2024
Couples
45 review
5.0/5
Outstanding
Posted on Jun 16, 2024
This is my second time in Lushan and my second time staying in Zhihong. I really like it. The price is very affordable, the decoration is very good, and the location is also very good. A master drove to the ropeway to pick us up. The hotel's hygiene and details are very good. The heated towel rack is so good. Anyone who uses it will know. Xiao Zhang at the front desk is beautiful, cute, gentle and makes you feel at home.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your high praise for Zhihong. Bringing you a perfect stay experience is what we have been pursuing. The hotel decoration is all made of environmentally friendly materials, which is green and pollution-free. The rooms use high-count cotton sheets, quilt covers and pillowcases, high-quality mattresses, and are equipped with drying racks and fully imported air-conditioning systems to enhance your stay experience in Lushan. The service staff in the store are strictly trained and have excellent professional ethics and behavioral standards. The 24-hour service allows every guest to feel the warmth and comfort of home, where you can gather with family and friends. Enjoy the view. Thank you again! Xiaozhi friends look forward to your next visit.
Guest User
Villa (Double Bed)
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Environment: Good. It's just a few steps away from Meilu. It's also very convenient to take a sightseeing bus. It's near the station. The facilities are also good and the beds are very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your high praise for Zhihong. Bringing you a perfect stay experience is what we have been pursuing. The hotel decoration is all made of environmentally friendly materials, which is green and pollution-free. The rooms use high-count cotton sheets, quilt covers and pillowcases, high-quality mattresses, and are equipped with drying racks and fully imported air-conditioning systems to enhance your stay experience in Lushan. The service staff in the store are strictly trained and have excellent professional ethics and behavioral standards. The 24-hour service allows every guest to feel the warmth and comfort of home, where you can gather with family and friends. Enjoy the view. Thank you again! Xiaozhi friends look forward to your next visit.
Guest User
Basic Queen Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The room was very nice, which was the icing on the cake for this trip. I really like the pillows in the room. Generally, the pillows in hotels are softer and thinner. This one happened to be my favorite pillow that won't collapse at once. The disposables provided are also good.
Service: The response was timely. It rained and was very cold on the mountain on the first day, so we even brought a heater.
Environment: The location is also good. It takes five or six minutes to walk to Meilu Villa. The snack street is also very close.
Pick-up and drop-off service from the hotel to the mountain cableway station or the mountain sightseeing bus terminal: the pick-up and drop-off are timely and the driver is very kind
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time you spent in Xiaozhi. It is important for our guests to have a wonderful stay experience. It is our unshirkable responsibility. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Surprise Twin Room
Stayed in May 2024
Family
32 review
5.0/5
Outstanding
Posted on May 14, 2024
The location is good, quiet in a busy area, and convenient to go anywhere. It's only a three or four minute walk from the main street, and Meilu is not far behind. The environment is clean and the service is good. If I come to Lushan next time, I will still choose this one. The price is moderate,
Original TextTranslated by Google
Response from Property: [Close to Meilu Villa] [A wall separates it from Lushan Love Cinema] [The whole building is not close to the mountain] Hello, dear family! Thank you very much for staying at Lushan Zhihong Hotel. Xiaozhi is very honored to bring you satisfaction during your journey. Xiaozhi is in an excellent location, adjacent to Lushan Love Cinema and Meilu Villa, within walking distance, and only two minutes away from Guling Street. Xiaozhi is a warm hotel, hoping that every friend who comes here can feel the warmth and comfort of neighbors; at the same time, the Chinese restaurant on the first floor of Building B of the hotel will launch special dishes, and you are welcome to experience it next time; Xiaozhi's wish is to hope that you can do your best to make you feel at ease during your journey. Satisfaction is just the starting point, and surprise and touching are Xiaozhi's goals. There is still a long time, Xiaozhi is waiting for you to return here, and accompany you to drink tea and chat...
Guest User
Zhihong King Bed Guestroom
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Facilities: The room is very new, the toothbrush is super soft, very satisfied.
Environment: The view outside the window is very good, it is also a pleasure to lie in the room and look out the window. The location is very convenient, very close to Guling Street, but not noisy. It is very convenient to go to two tourist stations.
Original TextTranslated by Google
Response from Property: [Close to Meilu Villa] [A wall separates it from Lushan Love Cinema] [The whole building is not close to the mountain] Hello, dear family! Thank you very much for staying at Lushan Zhihong Hotel. Xiaozhi is very honored to bring you satisfaction during your journey. Xiaozhi is in an excellent location, adjacent to Lushan Love Cinema and Meilu Villa, within walking distance, and only two minutes away from Guling Street. Xiaozhi is a warm hotel, hoping that every friend who comes here can feel the warmth and comfort of neighbors; at the same time, the Chinese restaurant on the first floor of Building B of the hotel will launch special dishes, and you are welcome to experience it next time; Xiaozhi's wish is to hope that you can do your best to make you feel at ease during your journey. Satisfaction is just the starting point, and surprise and touching are Xiaozhi's goals. There is still a long time, Xiaozhi is waiting for you to return here, and accompany you to drink tea and chat...
Guest User
Suite
Stayed in May 2024
Family
18 review
3.7/5
Posted on May 2, 2024
Checked in on May Day, more than 1,300 yuan super five-star price, the only bright spot is the attitude of the service staff is really good, but the hardware facilities are really disappointing. First of all, the washbasin in the room bathroom does not even have basic hand towels, I don’t know if it was missed or there was none.
Secondly, the TV in the guest room has to pay to watch the news. Although the service staff is very apologetic, it is hard to understand that this situation has never happened in a B&B of a few hundred yuan. It happened in a B&B of thousands of yuan.
Thirdly, the hotel does not have children's slippers and matching toothpaste and toothbrushes. During my check-in, I heard several pick-up calls were all with children. Logically, the hotel should also know that many of them are parent-child tours, and this children's package should be prepared.
Finally, the breakfast is really simple, it can only be said that it is barely enough to eat. Except for milk and soy milk, all other drinks need to be paid. There is not even room temperature water, and you need to buy mineral water out of your own pocket. This is also the first time I have encountered this in so many B&B hotels.
In short, for a B&B hotel at this price, in addition to the outstanding attitude of the service staff, such a package is really a pity.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Lushan Zhihong Hotel. During the operation of the hotel, we have always treated every guest with the best service. We are really sorry for the discomfort you encountered during your stay in the hotel. We hope that you will like the gifts we give you. Xiaozhi is also doing its best to do the best. We attach great importance to your opinions and suggestions. I hope you can continue to pay attention to us. We will impress you with the most sincere service and look forward to your visit again.
Guest User
Zhi Hong Guestroom (2 Beds)
Stayed in Apr 2024
Family
23 review
3.8/5
Good
Posted on May 1, 2024
The room I went to see in the store is the same price as Ctrip. The service staff is very enthusiastic and has a very good attitude. It has its own restaurant and you can order food. It is not an all-day restaurant. The room is very clean and tidy. It has its own parking lot. Overall, it is a good choice to stay here in the mountains.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, seeing your comments, we are very sad that we could not bring you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that our hotel is constantly working hard to improve. We will always greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Villa (Double Bed)
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is very satisfactory. It is the first choice for family travel. The room is large, clean and convenient. It is next to the Meilu tourist bus station. It is convenient to go anywhere. It is also close to the main street. It also provides round-trip cableway transportation. If I have the opportunity to come to Lushan next time, I will continue to choose this hotel
Original TextTranslated by Google
Response from Property: [The hotel has a large free parking lot] [There are also charging piles] [Free cable car pick-up] Dear guests: Hello, we are very happy to see that you are happy and satisfied with your stay at Zhihong. Customer satisfaction is our biggest motivation! Parking in our hotel is super convenient. We have our own parking lot, free parking, and opposite is the cable car terminal for scenic transportation sightseeing buses. We are also equipped with charging piles, so there is no need to worry about charging the tram! Ten thousand years of history is long, but I only love every minute and every second with you, every morning and every night. Thank you for your five-point praise, welcome to come often!
Guest User
Surprise Twin Room
Stayed in Apr 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is spacious and comfortable, the hotel environment is beautiful, I especially like the bright big windows, the hotel staff is thoughtful and enthusiastic, and they also upgraded our room for free, thank you! I will definitely stay here next time I come to Lushan
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time you spent in Xiaozhi. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
alppe Chan
King Bed
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel environment is very good, and the front desk service is very considerate, especially employees O32 and 016 deserve praise. The restaurant service is also very good. Will recommend this hotel to friends!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time you spent in Xiaozhi. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!