City Hotel

City Hotel Reviews

City Hotel

1 Rue de Strasbourg, Garer Quartier, Luxembourg, 1021, LuxembourgView Hotel Details
City Hotel
City HotelCity HotelCity Hotel
Check available rooms for your travel dates
We Price Match
1 night

City Hotel Guest Reviews

4.2/5
Very Good
33 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
Filter by:
Sort by:
All reviews(33)
Positive reviews(23)
Reviews with photos/video(6)
Negative reviews(3)
Meiguixinzoubianshijie
Junior Queen Suite
Stayed in Sep 2024
Couples
22 review
4.0/5
Very Good
Posted on Sep 23, 2024
The advantage of this hotel is the breakfast, which is complete in variety, with fresh ingredients, freshly squeezed orange juice, and good coffee. Another advantage is the location, diagonally opposite the train station, which is convenient for taking a bus to the airport. Luggage can be stored. The disadvantages are that the road at the entrance is under construction, and the hotel's exterior wall seems to be under repair. There are several steps from entering the hotel to taking the elevator, which is very inconvenient with large luggage. The waiter did not seem to help. It was a bit strenuous.
Original TextTranslated by Google
SwC_TW
Comfort Triple Room, 2 Bedrooms
Stayed in Sep 2024
Family
19 review
4.2/5
Very Good
Posted on Sep 24, 2024
When you go out and turn the corner, you can see Central Station It takes about 3-5 minutes to walk to the platform. The elevator facilities are old and suitable for 2 people and 2 luggages 3 people and 3 luggage are in a hurry The door is often locked and it is inconvenient to open the door at the counter.
Original TextTranslated by Google
재학
Superior Double Room Queen
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The accommodation was clean and nice.
Original TextTranslated by Google
Julie wj
Standard Double Room (Queen)
Stayed in Sep 2024
Couples
11 review
4.6/5
Great
Posted on Sep 6, 2024
The hotel clearly had instructions for using towels, but when I asked the front desk, they said they didn't provide them. I asked for one and they only gave me one. Anyway, I was given one later.
Original TextTranslated by Google
Guest User
Comfort Triple Room, 2 Bedrooms
Stayed in Dec 2023
Business travelers
21 review
4.0/5
Very Good
Posted on Dec 6, 2023
The transportation is convenient, the parking lot is a bit far away, and there is a Chinese supermarket opposite. However, there was a power outage at night, so I had to wash up in the dark. It seemed that the water was not hot after the power outage, so I couldn't take a shower.
Original TextTranslated by Google
VADERFALL
Comfort Triple Room, 2 Bedrooms
Stayed in Feb 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 8, 2023
Very clean and good location
Original TextTranslated by Google
vykye2000
Stayed in Jun 2024
Solo travelers
3.0/5
Posted on Jun 16, 2024
Stayed here for one night. The location is very good as within walking distance to the central train station so very accessible for transport links. My room was clean and the bed comfortable but the bathroom was small but ok for one person. Breakfast was very basic - and not really tasty in my opinion therefore that needs to be improved.
Response from Property: Thank you very much for your comments and review. We are delighted to read that you enjoyed your stay in our hotel and that you took advantage of our central location to visit the city? As we are in a historical building, it was not possible to enlarge the bathrooms during the renovation. Our breakfast consists exclusively of fresh, local produce, some of which is even organic (milk, eggs). As part of our no-waste policy, our buffet is stocked according to the number of guests. We're sorry if you didn't like it.
gregandlyn
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 29, 2024
City hotel is just a short walk around the corner from the main train station with free trams running up the adjoining street to the tourist centre of town. Our room was large, well furnished, had a separate living area and overlooked the Main Street. Everything worked well. The bed was comfortable and the breakfast was good. The nearby Paris Plaza had a nice choice of eateries and wine bars. The staff were friendly and helpful.
Response from Property: Thank you very much for your comments and review. We are delighted to read that you enjoyed your stay in our hotel and that you apprecioted our rooms and the kindness of our team. It's a pleasure to read that you were able to take advantage of our central location and especially the Place de Paris, which is close to the hotel and very pleasant with its restaurants and bars.
Jennifer D
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 5, 2024
We stayed at the City Hotel the night before our river cruise. The rooms were very comfortable, clean and well appointed. Great location near the train station which made getting to the cruise terminal a breeze. Everyone was very helpful answering our questions. I would definately stay here again!
Response from Property: Thank you very much dor your comments and review. It's a pleasure to read that you enjoyed your stay in our hotel and that you appreciated our location. We are delighted to see that you appreciated too, our rooms, the cleanliness and the service of our team. We will transfer your nice words to them. We hope we will have the pleasure to welcome you again during your next trip in Luxembourg.
Mariana L
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 23, 2024
This hotel was an amazing surprise. The best triple room we've ever stayed in, it is actually like a suite because you have 2 rooms inside the bigger one separated by a door, one with a double bed and another with a sigle one, both with TV, desk, wardrobe and etc. We enjoyed very much. Everything was clean and cozy, the heater was working perfectly, and the staff was very kind. Although it is not located in the historic center, it is very close to the Gare and with several transport options in less then 5 min distance, including the airport bus. Besides, they kept our luggage both before the check in and after the check out. It was a really good stay.
Response from Property: Thank you very much for your nice review and comments. It's a real pleasure to read that you enjoyed your stay in our hotel and that you appreciated our rooms and services.
Petrus R
Stayed in Sep 2023
Solo travelers
4.0/5
Very Good
Posted on Sep 22, 2023
The title pretty much sums it. I spend two nights here. Great location, everything is pretty much walking distance and easily accessible. All the important bus lines run right next to the hotel. Rooms nice and tidy, staff extremely friendly - especially the lovely lady working there tuesday evening 19th, super friendly and helpful!
Response from Property: Thank you very much for your nice comments and review. It's always a pleasure to read that your guests enjoyed their stay in our hotel and that they appreciated the rooms and our services. We will transfer your nice words to our receptionnist and we will congratulate her for nice job. We hope we will have the pleasure to welcome you again during your next trip in Luxembourg
Guest User
Stayed in Jan 2023
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
This was a fabulous hotel with wonderful service. Well situated across from the train station and on the street leading to the old town. Everything I wanted to see was within walking distance. My room was spacious with glorious windows that opened to the city. Little touches like a hot pot and fresh fruit in the room were special. Breakfast with sparkling wine was lovely. Staff is exceptional. I would highly recommend this hotel to anyone looking to stay in Luxembourg.
Response from Property: Thank you for your comments. We are delighted to hear that your stay went well and that you were able to take advantage of our central location to visit the city. Thank you also for your comments about the room, the breakfast and our staff. We will be happy to share your kind words with them. We look forward to welcoming you again during your next stay in Luxembourg.
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 23, 2023
Decent room quite clean and neatly kept. Nice shower, plenty of hot water. Good room lighting, exterior view poor. Breakfast typical European business class, but plenty of it. Other than breakfast, there was no other bar / restaurant available, but good restaurant food available within 2 blocks. You may want to try Bella Napoli, Partigiano and Fu Lu Shou Inn. Access to transport and convenience stores. very good and in close vicinity. Some adjacent construction noise, but we were usually out of the hotel prior to it beginning each day. Never did understand the instructions for using the in room safe, and it usually locked up on me and was not usable to us at all. Asked for instructions / directions at front desk a couple of times but replies were pretty much useless as were the city maps that were offered. It's as tho' the people really don't know to to get around their own city nor convey proper directions to those who request them, specifically how to find the tour bus we needed, a couple of restaurants we wanted to visit, the monthly flea market Glacis. That said, we were able to fend for ourselves and had a good stay. Your lifeline might best be Google Maps and T1 (tram) that goes through the middle of town. Good day trip visits out of the city center include Vlanden Castle and the town of Trier in Germany. A big plus is that all public transport in Luxembourg is free. Just get on a bus / train and ride without a ticket within country.
Response from Property: Thank you very much for your nice comment and review. We hope we will have the pleasure to welcome you again in our hotel during your next trip in Luxembourg.
Guest User
Stayed in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 27, 2023
Fantastic hotel. Staff extremely helpful. Loved the location. Initially we thought we were a way away from the centre, but we discovered other little Xmas markets on the way to the main one and wouldn't have found these otherwise. In fact, we preferred the one near the hotel as in the evening they put a DJ on and it was brilliant. Probably a 15 minute walk from the town centre. However, unbeknown to us, all transport in Luxembourg is free and the tram / train / bus station is literally a 1 minute walk from the hotel. We got a taxi from the airport on arrival (50 euros), but you can come outside the airport and get a number 29 bus which take you straight to the bus station outside the hotel (just FYI). The rooms were lovely and clean, beds very comfy and fab pillows! Breakfast was continental, but to be fair, I don't think I have ever eaten as much breakfast. Good coffee and loved the orange juice machine! I would highly recommend this hotel - in fact, we have booked again for 2023! Thanks for a great stay.
Response from Property: Thank you very much for your review and your nice words. It's a pleasure to read that you appreciated your stay in our hotel and in our City too. My team does the best to offer the best services and satisfaction to our guests and it's really a nice motivation to read your words. I will transfer your message to the staff in order for them to see the results of their work. As you already wrote, we will have the pleasure to welcome you again in our hotel so, see you soon Kind regards
Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
Excellent hotel. Staff extremely friendly and helpful 10 out of 10. Rooms spacious and well set out 10 out of 10. Location ideal 10 out of 10. Bathroom layout very good, room to put our wash bags, walk in shower 10 out of 10. Bed extremely comfortable 10 out of 10. Parking close by. Only things letting hotel down, hot water has no pressure so comes out as little more than a fast drizzle, and parking is 4 levels underground, which would be fine except for fact lift does not work, and appears not to have done so in a long time. Heavy cases up four flights of stairs is no joy.
Response from Property: Thank you for your comments. We are delighted to read that you had a pleasant stay in our hotel and that you were able to take advantage of our services. We are sorry about the water pressure. We will ask our technician to check it. Concerning the parking, we have already contacted the person in charge of the condominium to check the lifts. Sorry for the inconvenience. We hope we will have the pleasure to welcome you again in our hotel during your next trip in Luxembourg.