Hermitage Lake Lucerne - Beach Club & Lifestyle Hotel Reviews

Even though the location requires you to take a bus to the hotel around 20mins. Bus stop just outside the hotel. 2-3mins walk. We were delighted with the hotel. Very well thought out room and design very tasteful. Very nice view of the lake. The staffs are very friendly and helpful as well.

Nice atsomphere

Perfect night and the best view ever.

The lake view room I booked was great. The hotel is very convenient for transportation, with its own parking lot. The No. 24 bus at the door goes directly to the city center every 15 minutes. The only drawback is that the floor in the room feels a little unclean.

The scenery is really beautiful, the service is warm, the breakfast is standard, the room is quite large, and there is an area with a coffee table and sofa that I didn't take a picture of. The toilet and bathroom are two separate areas. Regarding the lack of curtains in the bathroom, I found a solution. The balcony curtains can be hung on the towel hooks on the bathroom wall, so that everything can be blocked.

The room is simple and comfortable. What I like most is that the hotel can borrow bicycles and fenders for free. We booked a two-hour boating trip, which was so fun on Lake Lucerne.

The view from the lake view room is so good, it's worth a try. The nearby Rigi Mountain is fun, and the scenery is great when you hike down, which is suitable for taking the elderly and children with you. In addition, the hotel provides free bus tickets, which can go directly to the train station, which is very convenient. As shown in the picture. The bus stop is just opposite the hotel entrance, which is very convenient to go to the city. It was a very good experience. During this 11-day trip to Europe, I visited two countries. The hotels in Lucerne and Interlaken were the most surprising. I hope I can have the opportunity to relax again in the future

The room has a beautiful view, and the cleaning and front desk services are very good. The bus stop is right at the door, making it very convenient to get in and out. The downside is that the room facilities are average, and the bathroom design is a bit unrestrained

One of my favorite hotels in Switzerland! The room is very big and clean! The lake view is superb and the sunset is beautiful. When I woke up in the morning, the snow-capped mountains and the lake came into view. Everything was exceptionally beautiful! The hotel staff are very warm and friendly. After checking in at the front desk, they will take me to the room for a tour and explain everything. It is especially warm and kind! There are various sports facilities in the public area, which you can use by yourself. The hotel has two restaurants, where you can book dinner. The dishes are also very special. The service attitude is really good, which makes people really feel the romance and warmth of the vacation. If I come to Lucerne again, I will stay in this hotel again without hesitation! .

The hotel is in very good condition. Although it is a little far from the city center, it is very comfortable and quiet. The room faces the lake and the bed is very comfortable. The breakfast is relatively simple and there are not many things. It is recommended to dine indoors as sparrows will come and eat your food.

Take bus No. 24 directly from Lucerne Train Station. The station is right in front of the hotel. Apples are provided in the corridor. Bus No. 24 is very convenient to go to the Swiss Transport Museum or downtown attractions. It runs every half an hour!

Came here after reading the recommendation on Xiaohongshu. To be honest, I am a little disappointed with a hotel that costs over 3,000. The floor is not very clean. I just arrived at the hotel and didn't have time to change into slippers, so I walked barefoot for a while, which was a little dirty... The hotel front desk was quite enthusiastic and responsive. The hotel view is good on sunny days. It's terrible on cloudy days.

The hotel environment is excellent. It is so comfortable to watch the sunrise and ducks by the lake every morning. The room is large in Switzerland. The facilities are new. There is a bus to Lucerne Train Station next to it.

I stayed at the Hermitage Lake Lucerne Hotel and went to the hotel restaurant for dinner. Four tables of white people and three tables of Asian people came in one after another. All the white people had window seats and welcome drinks, while all the Asians sat inside and did not have welcome drinks. When I paid the bill, I asked them why they did that, and the two waiters in the restaurant gave me three versions of the answer. 1. This was arranged by the hotel front desk and they told me to ask the hotel front desk, 2. The white guests ordered it themselves, 3. The white guests booked a package that included the restaurant's welcome drink when they booked the room. Then I went up to the front desk to ask, and the waiter below followed up and spoke a lot of German to the front desk, and the front desk told me that it was the third version. I said if you said the third version was true, why did your staff give me three different versions. The front desk responded that it was inaccurate because the staff's English was not good. This is absolutely unacceptable! I have stayed at this hotel three or four times in Lucerne, Switzerland, and I liked it very much. But what happened today is absolutely unacceptable. There were some guests in the bar and the hotel front desk. I said loudly that it is 2024 and you are treating Asian people differently, this is ****** this is unacceptable. Although questioning the hotel staff today will not change anything for the time being, the Chinese will definitely be bullied in the future if they don't speak out when being bullied! If I do nothing, it would be too cowardly and I would look down on myself. I hope that Chinese people will not come here again in the future. Foreigners should not think that they can make money from Chinese people and bully Chinese people. Now the West will not openly scold you and beat you, but it is these invisible discriminations that make people feel disgusted.