Radisson Blu Hotel, Lucerne Reviews

My room was upgraded to a bigger room with two single beds. The service was very good and the room was clean and neat. Everything seems quite new. It takes about 8 mins to walk from the train station or bus station so a pretty good location by the beautiful lakeside. Nothing to complaint about!

Super friendly staff..location is best in Luzern...the view from the room stunning

This hotel is right next to the train tracks, so I booked a lake view premium room. In fact, the lake view was average. Only double rooms are available. When checking in, the front desk said that nothing could be seen in the twin rooms. The room cleaning is very poor, bottled water is not replenished, the cleanliness is terrible, and the breakfast is mediocre, mainly for domestic tourists. What needs to be commended is that a male staff member at the front desk recommended a travel route, which was great and improved the travel experience. Thank you🙏

The location is very good, close to the city center, there are many small shops for shopping. beautiful scenery

The location is a bit far away, the hygiene is good, and the big brand is trustworthy!

The hotel is very close to the station and the location is excellent

The hotel is very close to the train station and the pier, and there is a flyover to pass through, but I feel that the distance from the flyover is not as good as navigating directly from the lake, and you can still enjoy the scenery. You can see the sunrise and sunset by the lake, which is very beautiful and peaceful. Friendly attitude at the front desk, but the scent in the lobby is a bit too strong

It is relatively close to the train station and the boat terminal, and it is very convenient to eat and travel.

Environmental protection is very good Not far from the station

Very nice hotel well placed and peaceful. The staff is very kind and friendly. I definitely recommend this hotel

Excellent hotel, located steps from the train station and public transportation. Rooms are large and comfortable, and the building is new when compared to other options in the city.

Beautiful building, clean, modern and very conveniently close to train rail station.

It was comfortable stay, Robertic Waiter service was very impressive service

The Radisson Blu Hotel, Lucerne, is situated just near the railway, tram and bus station. The overall hotel ambience is also alright. But it is not great, because of the following reason. I'm citing these because of the money paid and the returns not received: 1. The rooms are spacious enough with good hygiene. But, there is just too much lint in almost all rooms. Also the coffe machine doesn't work. 2. We were promised on email that we will receive queen/king bed and instead we received twin bed. And the hotel staff was very professional to say that it is on the basis of availability. I think, the staff needs to be trained on terms like - reservation, commitment on emails. Because they surely doesn't know its meaning. 3. The dining area was average in hygiene. The staff is seen doing hard work. But still the flooring is stained and unclean.