Ibis Budget Hotel Luzern City

Ibis Budget Hotel Luzern City Reviews

Ibis Budget Hotel Luzern City

Kellerstrasse 6, Lucerne, SwitzerlandView Hotel Details
Ibis Budget Hotel Luzern City
Ibis Budget Hotel Luzern CityIbis Budget Hotel Luzern CityIbis Budget Hotel Luzern City
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Ibis Budget Hotel Luzern City Guest Reviews

3.9/5
Good
89 review
Verified reviews
Location3.9
Amenities3.5
Service4.0
Cleanliness4.1
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All Reviews(89)
Positive reviews(77)
Reviews with photos/video(18)
Awesome stay(29)
Room was average(22)
Great service(17)
Clean and tidy(14)
Great value for money(12)
Easy to get around(12)
Great location(5)
Negative reviews(12)
OmprakashSengodan
Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The hotel was nice budget friendly, staffs were so kind to help us. Located near to Luzern station(just 2 bus stops) and so convenient.
Anonymous User
Double Room
Stayed in Dec 2023
Couples
2 review
4.0/5
Very Good
Posted on Dec 9, 2023
This hotel is conveniently located within walking distance from the station, although it may be more convenient to take a bus if you have luggage. The breakfast provided was sufficient, and the room, while small, was clean and offered at an affordable price.
Guest User
Double Room
Stayed in May 2024
Couples
11 review
2.7/5
Posted on May 31, 2024
No changing of bath towel till checkout which is hotel policy. Buffet breakfast food all cold cut no cooked food.
Guest User
Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 3, 2024
Tv cannot function due to broken socket. Only 1/3 socket can be used
Shao
Standard Room with 2 single beds
Stayed in May 2024
Family
12 review
3.0/5
Posted on Jun 13, 2024
A little far from train station, convenient stores and restaurants nearby,
Aek88
Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])
Stayed in Jan 2024
Family
9 review
4.0/5
Very Good
Posted on Jan 8, 2024
We have booked 3 rooms with Ibis budget at Lucerne, switzerland for 2 nights 3 rooms. On 5-7Jan 2024. Now we just have arrived the hotel. Unfortunately the reception informed us that the room has booked under my friend for 1 room shown up the name at the hotel only. The reception told us that they no have contract with Trip.com and now they asked us to book other room.
Guest User
Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])
Stayed in Dec 2023
Family
6 review
4.5/5
Great
Posted on Jan 10, 2024
Quite a walk from the train station. Recommend to take the bus if you have the Swiss Travel Pass. Take the number 4 from the Bahnhof, gets off right after crossed the bridge at Brunigstrasse. The first day I am only with 2 people so stayed in a triple room. The Shower room is directly open up to the bedroom with only frosted glass and no curtain. And sink is IN the bedroom so would have no place to change cloths. I guess it makes sense for any couple but kindly of odd for triple. The second day a friend joined so we move to a family room with a proper washroom which is much more "family friendly" The hotel serve breakfast at a very low and nice price (in Swiss terms). Get hot water free at the lobby but no boiler in the room. For the best it provides microwave oven, so can get food from nearby Denner if you are on a budget. Be sure to get in line early cause there will be people lining up at around 6.
Chrystal Li
Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])
Stayed in Dec 2023
Family
13 review
2.2/5
Posted on Dec 28, 2023
One of the worst hotels I’ve been. I originally booked this hotel for its close location to the luzern train station, but it wasn’t as close as it described to be. The room was tiny, the floor was very dirty that it was evident that they didn’t sweep the floor properly. There was no walking space in the room at all that I couldn’t open my luggage fully. There was no hair dryer in the room, the ventilation was poor.
Guest User
Double Room
Stayed in Dec 2023
Couples
9 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Comfortable hotel stay, clean, nice , location is near train station, service is good
Guest User
Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])
Stayed in Oct 2023
Family
5 review
4.7/5
Amazing
Posted on Oct 15, 2023
The hotel was not too far from Railway station. It was on another side of the city, away from the old town (about 20 mins walk).
shumannn
Standard Room with 2 single beds
Stayed in Jan 2024
Couples
8 review
3.5/5
Posted on Jan 8, 2024
The Room is very clean and comfortable. Highly recommended.
Fahd
Double Room
Stayed in Jun 2023
Family
9 review
5.0/5
Outstanding
Posted on Jun 13, 2023
Nice located
Response from Property: Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
mushroom055
Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])
Stayed in Dec 2022
Family
10 review
3.7/5
Posted on Dec 26, 2022
The room is a bit too cramped for 3 adults even though it has a double decker with a double bed below and single bed above. Shower and toilet are separated. Shower room is translucent.
Response from Property: Dear Mushroom055, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Hotel ibis budget Luzern Team
Eleganzk
Double Room
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 10, 2023
It was clean and cozy Friendly for honeymooners Walking distance to Lucerne train station
Response from Property: Dear Eleganzk, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Hotel ibis budget Luzern Team
Anonymous User
Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])
Stayed in Dec 2022
Family
9 review
5.0/5
Outstanding
Posted on Jan 10, 2023
Good value for family trip. We didn’t spend much time in the hotel.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Hotel ibis budget Luzern Team