Hotel Astoria
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lucerne

Hotel Astoria

Pilatusstrasse 29, Lucerne, Canton of Lucerne 6002, Switzerland
Show on Map
With a stay at Astoria Lucerne in Lucerne, you'll be within a 10-minute walk of Chapel Bridge and KKL Lucerne. This upscale hotel is 2 mi (3.2 km) from Swiss Transportation Museum and 9.3 mi (14.9 km) from Mount Pilatus.Show More
We Price Match
hotel overview picture
Last booked 18 hrs ago
3.8/5Good·Cleanliness: 3.8
All 44 Reviews
Amenities
Fitness RoomPrivate ParkingBarNightclubRestaurantMeeting RoomLuggage StorageWake-up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Buochs Airport
(17.1 km)
Train: Rigi Kulm
(23.4 km)
Landmarks: The Rosengart Collection
(210m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Lifestyle King Room
2

Lifestyle King Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Superior Twin Room
2

Superior Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Design Twin Room (Panoramic View)
2

Design Twin Room (Panoramic View)

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Standard Twin Room
2

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Deluxe Twin Room
1

Deluxe Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Hide Room Types

Guest Reviews(44)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.7
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2024
The worse experience ever! The hotel service is terrible, it can't be worse. I can't imagine why this hotel is so expensive, there is no service at all and it is very unprofessional. If there is an accident, in addition to calling the hotel and the channel to negotiate, the hotel keeps pushing the responsibility and even changing the date is impossible! Very unok
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2024
Domestic business hotel standard, similar to Hanting, nothing in the room
Original TextTranslation provided by Google
L‍y‍n‍d‍a
April 5, 2024
The bathroom has a sliding door, slide right to left to close. Some reviewers missed this 😄
T‍a‍m‍a‍r‍a
March 25, 2024
Located very centrally, super nice restaurants and rooftop bar
F‍l‍a‍n‍n‍e‍r‍y‍5‍2
June 20, 2024
I definitely would not label this a 4-star hotel, but let me start with the positives: as a tour group (of 24) even, we were able to get into our rooms at 11am! Location is close to the city center (going further afield, say to the Lion Monument or to walk the city walls, expect a longer walk). Our room, while small and spartan, was clean, with a safe and a/c (not sure how well it worked, for it wasn’t too warm when we were there). Negatives include a small closet, no coffee maker or kettle, and few amenities. I expect a 4-star hotel to have thicker and larger towels, separate shampoo & conditioner (one container of all-purpose handwash/shampoo/body wash does an injustice to all three), body lotion, maybe even an option for bar soap. We spent two days here, but our room wasn’t made up by the time we returned the second day at 3, so we reluctantly settled for the "do not disturb" sign. The breakfast buffet is unimpressive, considering (again) this is supposedly a 4-star hotel. It's great the hotel caters to tour groups, but I counted eight of them when we were there, making the breakfast room over-crowded.
T‍o‍m‍m‍y
March 20, 2024
great
R‍a‍h‍u‍l‍ ‍S
June 14, 2024
Lot of chaos while checking in. Arguments among people staying and reception about how services were bad. Breakfast is okay. Room is just enough.Doesnt feel 4 star. No kettle, fridge or microwave provided in the room. there is confusion about how to enter the hotel. Only one lift goes up to reception on first floor and there is always queue.
s‍t‍s‍a‍c‍h‍a‍k
June 12, 2024
Staff were friendly. Breakfast was ok. Our superior room was missing tea/coffee making facilities and no fridge. Minus these criticisms, hotel was clean and comfortable. Very centrally located to all touristy spots Walkable location.
J‍a‍z‍m‍i‍n
March 9, 2024
It was very noisy since there were groupnof tourist maling noice at night and early in the morning not a good sleep because of this. Everything else perfect

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
CHF 20.01 (approx. INR 1,864.89) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 2007
  • Renovated: 2021
  • Number of Rooms: 252
With a stay at Astoria Lucerne in Lucerne, you'll be within a 10-minute walk of Chapel Bridge and KKL Lucerne. This upscale hotel is 2 mi (3.2 km) from Swiss Transportation Museum and 9.3 mi (14.9 km) from Mount Pilatus.

Be sure to enjoy recreational amenities including a nightclub and a health club. Additional features at this hotel include complimentary wireless internet access and concierge services.

Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Lucerne? This hotel has 11840 square feet (1100 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportBuochs Airport
Distance to Airport17.14KM
Nearest Train StationRigi Kulm
Distance to Train Station23.36KM
Average Price FromINR33333
Hotel Star Rating4