Hotel Astoria

Hotel Astoria Reviews

Hotel Astoria

Pilatusstrasse 29, Lucerne, Canton of Lucerne, 6002, SwitzerlandView Hotel Details
Hotel Astoria
Hotel AstoriaHotel AstoriaHotel Astoria
Check available rooms for your travel dates
We Price Match
1 night

Hotel Astoria Guest Reviews

3.8/5
Good
68 review
Verified reviews
Location3.8
Amenities3.8
Service3.7
Cleanliness3.9
Filter by:
Sort by:
All reviews(68)
Positive reviews(5)
Negative reviews(2)
Guest User
Deluxe King Room
Stayed in Aug 2024
Family
11 review
2.0/5
Posted on Aug 20, 2024
The triple room is in the corner, and 1/2 of the room wall is windows. To take a shower, you need to take a shower in a narrow bathtub. There is a glass partition next to the bathtub. I am 161cm tall and weigh 49kg. When washing my hair, my elbows will hit the glass (because the faucet is on the side of the partition). People who are bigger than me will have a hard time taking a shower, and it is impossible to bathe a child here. The room provides a bottle of water and a bottle of sparkling water, that's all. There is no coffee or tea, no refrigerator, and the bath towel is a bit gray. The attitude of the front desk is average. Accommodation is charged per person, 80chf for more. Be careful with children over 2 years old, as they will be charged, even if they use existing beds. When checking out from Zurich, there was a long queue at the front desk to check in. There was no one here during the peak check-in period. In the photo, one person was asking questions and the other was preparing to pick up the luggage and leave. It is not recommended to stay here. Avoid pits.
Original TextTranslated by Google
Tianjinlaohuangniu
Standard Twin Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The room facilities and hygiene are satisfactory, the front desk service is very good, it is a suitable hotel for traveling here, and I will come again.
Original TextTranslated by Google
Guest User
Lifestyle King Room
Stayed in Jun 2024
Other
4 review
0.5/5
Posted on Jun 24, 2024
The worse experience ever! The hotel service is terrible, it can't be worse. I can't imagine why this hotel is so expensive, there is no service at all and it is very unprofessional. If there is an accident, in addition to calling the hotel and the channel to negotiate, the hotel keeps pushing the responsibility and even changing the date is impossible! Very unok
Original TextTranslated by Google
Cathy
Lifestyle King Room
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Jul 26, 2024
Well located, be careful the hotel restaurants are expensive.
Original TextTranslated by Google
Guest User
Standard Twin Room
Stayed in May 2024
Solo travelers
7 review
3.0/5
Posted on Jun 2, 2024
Domestic business hotel standard, similar to Hanting, nothing in the room
Original TextTranslated by Google
Guest User
Lifestyle King Room
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Jul 7, 2024
The room is clean and tidy and the breakfast is rich
Original TextTranslated by Google
Guest User
Standard Twin Room
Stayed in Jul 2024
Family
25 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Convenient transportation, clean and comfortable
Original TextTranslated by Google