Premier Inn Swindon West (M4, J16)

I stay in premier inn all year round all over the country. Don’t often leave reviews, but Tan on reception was a real credit to the company . She went above and beyond and was a real pleasure. Premier inn should give her a great big pat on the back . Well done Tan 🤗

Such a lovely night at the premier inn Swindon west. Kids had some lovely sweets Clean rooms & lovely staff. Will be going back! Thank you to all the lovely staff who made our stay special. ****** Free parking. Lots of places to eat near by and nice and quiet

Great stay in Swindon. Free large car park that's very safe. I stay hear often and the reception and cleaners are so kind and friendly. They all call me by name from second visit and go out of there way to make time away from family one to remember.

This is a older premier inn but does not cost a arm and leg like the new one. Everyone we spoke to in the hotel was kind. Leo and Lisa both very chatty on check in it not over the top. If you stay ensure you entre your reg in reception or you may get a ticket. Plenty of good food outlets near by if Beefeater can't accommodate you.

Checked in with Richard who gave us directions to next location. Booked all our food and helped with a plug as we forgot. No USB plugs in the room so take a plug. Food next door was a little slow but good quality. I would defo stay again when I visit Swindon.

Lovely staff. They really made the stay that little bit more special. Had breakfast in Beefeater this was ok although very busy. No electric charging at this hotel this needs to be sorted it’s 2024 lol. Other than that all was really good. Keep going

We have stayed here many times either when visiting the outlet shops in Swindon or on our way home from our travels. It suited our purpose and as it’s a typical Premier Inn ….you know what you’re getting! Although we think this does need a refurb now and the Wi-Fi in our room was quite bad…it kept dropping out and we had to walk round the room! That shouldn’t happen in this day and age as everyone expects to be connected ! We had a nice welcome and sorted out the meal deal at reception. For £27.99 we would have a full English breakfast and a two course evening meal with drink. Considering the breakfast was £10.99 we didn’t think this was a bad price. All food was eaten at the Beefeater next door and I’ve done a separate review of that (it was bad!) But…..the staff failed to tell us that the Beefeater would be closed for breakfast due to water works! The gentleman on reception took our booking for an 8.45am breakfast but not only failed to pass the booking over to the Beefeater…….the biggest failure was not telling us it would be closed…so no breakfast anyway!!! There weren’t any signs up about this until the morning we tried to have breakfast! The poor young girl on reception could only apologise and give us our money back. The end to a very disappointing stay! Parking was free and within a hundred metres was a Subway, Greg’s, and Londis all open until 7pm and a Costa open until 8pm so food could be bought at any of these and either eaten in or brought back to the room.

Room was clean and well equipped. The staff was friendly and helpful. The beefeater was good and reasonable

Stayed here for 3 nights and had a wonderful stay. The rooms although older were perfectly clean. We have stayed here before and all the staff are wonderful. There is plenty of free parking. Greggs, Costa and Subway are just across the car park and Beefeater right next door. It's a very quiet hotel and this time the lift was much quicker.