Radisson Blu Hotel, Lyon Reviews
Radisson Blu Hotel, Lyon
129 Rue Servient, Lyon, 69003, FranceView Hotel Details
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Radisson Blu Hotel, Lyon Guest Reviews
4.6/5
Great
74 review
Verified reviewsLocation4.7
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(74)
Positive reviews(73)
Reviews with photos/video(27)
Awesome stay(23)
Convenient location(16)
Great service(15)
Loved the view(13)
Easy to get around(12)
Clean and tidy(10)
Delicious breakfast(9)
Close to train station(9)
Negative reviews(1)
shen
Standard Room with City View
Stayed in Mar 2024
Couples
1 review
Posted on Mar 3, 2024
not clean
Response from Property: Hello Shen,Thank you for your feedback. We hope you had a nice stay in our hotel.However, we are sorry the cup were not clean. We will definitely share your pictures with our housekeeping staff to improve the quality of our service.We hope to welcome you soon again.Regards,Johanne-Azad, Room-Division Assistant
Guest User
Standard Room with City View
Stayed in Sep 2023
Solo travelers
1 review
Outstanding
Posted on Sep 10, 2023
I like this hotel! Very convenient and easy for shopping! It is clean and smells good.
Response from Property: Dear Guest user,We are glad you enjoyed your stay! It's great to hear that the hotel is convenient for shopping, clean, and has a pleasant scent. If you have any specific highlights or recommendations, feel free to share and we hope to welcome you soon again for another journey in Lyon. Regards, Johanne-Azad, Room-Division Assistant
EdemonQ
Standard Room with City View
Stayed in Jan 2024
Couples
6 review
Outstanding
Posted on Jan 21, 2024
Superb room and service. Friendly and understanding staff (especially the morning breakfas crew who came out to inform us the breakfast is ready).
Nice smart tv and provided heater/ fan on request.
Response from Property: Hello EdemonQ,Thank you for your feedback. We are glad you stay was perfect. We will share your remarks we all our team.Hope to see you soon again.Regards,Johanne-Azad, Room-Division Assistant
Yulie
Standard Room with City View
Stayed in Nov 2023
Solo travelers
1 review
Outstanding
Posted on Nov 24, 2023
Got a free upgrade to junior suite
Response from Property: Hello Yulie,Thank you for taking the time to share your experience with us.Making our guest feel comfortable is one of our priorities and we are more than happy to read that you had been upgraded to a junior suite. We hope you had a good time full of memorable moments.Looking forward to welcoming your soon again.Regards,Johanne-Azad, Room-Division Assistant
pkc
Superior Room with Panoramic Monts d'Or View
Stayed in Jun 2022
Business travelers
1 review
Posted on Jun 10, 2022
I don't understand how this can be a 4 star hotel, honestly... What a waste of money.
There is absolutely no service, trip mentions a spa but there is none. Literally nothing but your small room in this hotel. Not even a nice smoking area, you basically just go outside the hotel, the street is filthy.
The room wasn't very clean, no bath, and you have to go to the reception to ask for a toothbrush !
The elevator is quite scary.
I feel this is so overpriced, i feel the standard in France used to be higher...
Response from Property: Hello Pkc,We apologize for not filling out all your expectations.We take your feedback seriously and will address the issues raised, including the lack of expected services, cleanliness concerns, and the overall condition of the facilities.See you soon.Regards,Johanne-Azad, Room-Division Assistant
Guest User
Standard Room with City View
Stayed in Aug 2022
Couples
1 review
Outstanding
Posted on Sep 7, 2022
Good location for train
Response from Property: Dear guest,Thank you for rating our services. We are glad our location was helpful to you and made you have a nice stay.Regards,Johanne-Azad, Room-Division Assistant
Meimeidadamemeda
Standard Room with City View
Stayed in Aug 2024
Solo travelers
22 review
Outstanding
Posted on Aug 11, 2024
The room has a great view and is in a convenient location. It is close to the train station and convenient for walking around. The entrance to a large shopping mall is right next to the downstairs. Tax refunds are also very convenient. The hotel staff, including the breakfast staff, are very good. The breakfast is quite rich and the environment is open until 11 o'clock. Even the laziest people don't have to worry about time.
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MRyang
Junior Suite with Panoramic Old Town View
Stayed in Jul 2024
Family
13 review
Outstanding
Posted on Aug 31, 2024
There is a shopping mall downstairs of the hotel, which is very convenient for eating and shopping. It is also close to the train station and overlooks the whole city! The hotel is also very design-oriented and the night view is great. I highly recommend staying here!
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Xinzhizhongzhou
Premium Room
Stayed in Jul 2024
Couples
19 review
Outstanding
Posted on Jul 24, 2024
The hotel is located in the most famous skyscraper in downtown Lyon. The decoration is very design-oriented, and the room has a wide view and a great view. The front desk was very helpful in introducing recommended restaurants. There is Tramway downstairs, and public transportation is convenient. The breakfast is also very rich, which is an experience beyond expectations.
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Response from Property: Dear Xinzhizhongzhou,Thank you for your feedback!We're thrilled to hear that you enjoyed your stay in one of Lyon's most famous skyscrapers. It's great to know that you appreciated the design of the hotel, the stunning room views, and the helpfulness of our front desk in recommending restaurants. We're also pleased that the convenient tramway access and generous breakfast exceeded your expectations.We look forward to welcoming you back soon!Regards,Johanne-Azad, Room-Division Assistant
Guest User
Junior Suite with Panoramic Old Town View
Stayed in Jul 2024
Family
22 review
Amazing
Posted on Jul 19, 2024
The building is tall and grand in the central area of Lyon, but the facade is not grand. The interior of the hotel building is beautiful, the front desk reception is warm, the breakfast is average, and there are not many varieties of meals
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Response from Property: Dear Guest User,Thank you for your feedback.We're glad to hear that you appreciated the interior of the hotel and found our reception warm and welcoming. We apologize that the exterior of the building and the variety of side dishes at breakfast did not meet your expectations. Your comments are important to us, and we will work on improving these aspects.We hope to have the opportunity to provide you with a better experience on your next visit.Regards,Johanne-Azad, Room-Division Assistant
Anonymous User
Standard Room with City View
Stayed in May 2024
Travel with friends
7 review
Outstanding
Posted on Jun 8, 2024
This is one of the better hotels in Lyon, with complete facilities, good service, and cleanliness, but the room is a bit small. In the new district, there is a big market 8 minutes' walk away, where you can buy a lot of things. Opposite the Ibis Hotel.
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6/9
Response from Property: Dear Anonymous User,Thank you for your feedback. We're delighted to hear that you found our hotel in Lyon to be well-equipped with good service and cleanliness, although the rooms are a bit small. Our location in the new district is convenient, and we're glad you enjoyed the large market just an 8-minute walk away, across from the Ibis Hotel, where you can find a variety of items to purchase.We appreciate your insights and hope to welcome you back for another pleasant stay.Best regards,Johanne-Azad, Room-Division Assistant
Anonymous User
Standard Room with City View
Stayed in Mar 2024
Business travelers
6 review
Outstanding
Posted on Mar 31, 2024
Clean and sanitary, the city is also great and beautiful, it is worth coming again. Highly recommended. The city is very quiet and the city walk is very safe, you can experience it slowly.
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Response from Property: Dear Guest,Many thanks for your excellent feedback. It's always a pleasure to see our guest enjoyed their journey in our fabulous city. We are glad you liked our hotel. We will share your comment with our housekeeping staff, they will be satisfy about it.Looking forward to welcome you soon again.Regards,Johanne-Azad, Room-Division Assistant
Guest User
Superior Room
Stayed in Sep 2024
Other
3 review
Great
Posted on Sep 25, 2024
The room was too small. I booked a superior room, which felt no different from an ordinary room. I asked the front desk and they said it was a superior room. Parking was free, which was a little unexpected, although the entrance and exit of the parking garage were too narrow, which was a challenge to the technology (I feel that many garage entrances and exits in Europe are like this).
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Karine
Junior Suite with Panoramic Old Town View
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 25, 2024
Superb hotel, very friendly staff, magnificent room with a breathtaking view of Lyon
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Response from Property: Hello Karine,
Many thanks for your positive feedback. We are delighted that our establishment and our staff met all your expectations.
I'm looking forward to seeing you again,
Sincerely,
Johanne-Azad, Room-Division Assistant
Guest User
Standard Room with City View
Stayed in Feb 2024
Couples
32 review
Outstanding
Posted on Feb 14, 2024
The high-rise room is very comfortable and the view of the city is pleasant😋
The service is very good. The 24-hour front desk downstairs
The building is one of the three tallest buildings in the city. It is particularly conspicuous so you don’t get lost.
Recommend~
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Response from Property: Hello, thank you for your feedback. We are glad you stay was perfect.Regards,Johanne-Azad, Room-Division Assistant