Guest User
July 1, 2024
The hotel was very clean and centrally located. Unlimited tea/coffee/milk available from reception. There's a Costa Coffee and M&S Foodhall directly below which are good for breakfast. Spoke to various staff members who were all really pleasant. Would like to particularly mention the wonderful hotel manager Kyhal who went above and beyond by arranging to post back a phone charger we accidentally left behind. Our only negative was that the rooms were very warm (possibly just because we were on 3rd/top floor). There was a powerful but desktop quiet fan provided in the room, and lightweight bedding was helpfully provided on request. The windows were ajar on arrival on a security catch, which also did help. It was approx. 20-25°c outside when we stayed and with the fan the room made it ok, but in warmer weather it would have been unbearable. I would definitely stay again, because it was really pleasant on the whole and the staff were so good. However, I would ask for a lower floor and would probably avoid it in the hotter summer months.