Guest User
October 1, 2023
I strongly advise to NOT booking with this hotel. During my visit to Maafushi, I was exploring various hotel options before making a decision. I happened to inquire at Lagoona Sunset, and my experience was far from pleasant. The person at the front desk provided false information, claiming that all rooms were fully booked and that I couldn't view them. I found it suspicious because I could see available rooms for that night online, so I asked why I couldn't see a room. Instead of a reasonable explanation, he became defensive and abruptly told me to 'get out.' When I inquired about speaking to the manager, he claimed to be both the manager and the owner of the hotel, which I found hard to believe based on his unprofessional conduct. This encounter left me with a terrible impression and an unwelcome feeling. In contrast, other hotels I visited were incredibly friendly, readily showing me their available rooms. Sadly, my experience at Lagoona Sunset was marred by dishonesty and rudeness from the staff. Additionally, there was ongoing construction nearby, causing a great deal of noise. Not only did I encounter a discourteous staff, but I also had to contend with a noisy environment. I highly recommend looking elsewhere for accommodations to ensure a more pleasant stay, as the staff's attitude can significantly impact your experience.