Shopping Center, Dau Plaza Building, Dau Mabalacat Bus Terminus, Dau, Mabalacat, Pampanga, 2010, PhilippinesView Hotel Details
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Hotel Sogo - Dau, Pampanga Guest Reviews
4/5
Very Good
39 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.7
Service4.0
Cleanliness3.9
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All reviews(39)
Positive reviews(31)
Reviews with photos/video(7)
Awesome stay(7)
Great location(6)
Convenient location(6)
Friendly owner(5)
Negative reviews(1)
Guest User
Deluxe Room
Stayed in Nov 2024
Couples
1 review
3.5/5
Posted on Nov 5, 2024
Everything was good until I discovered there is mosquito Around the table, in the room. Bite my ear lobe, arm, legs. Called the counter/front desk, they said no such service to get rid of it. No money to buy insect repellent spray ?
Sirgeantnogs
Deluxe Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Our first time in the hotel was so good , the customer service was nice and the rooms were good we were comfortable. We recommend this hotel to our friends
Response from Property: Dear Sirgeantnogs,"Wow, thank you so much for your wonderful review! We're thrilled to hear that your first experience at our hotel was a great one. Our team works hard to provide exceptional customer service and it's wonderful to know that we were able to exceed your expectations. We're also glad to hear that you found our rooms comfortable and suitable for your needs. Your recommendation means the world to us, and we're grateful that you would consider sharing your positive experience with your friends and family. We look forward to welcoming you back again soon and hope to continue providing you with a memorable stay!"Melisza L. DuenasHotel Manager
Anonymous User
Deluxe Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Location is very convenient if you're coming from the North and would want to spend few hours of rest before heading to the Clark International Airport for your flight. It's located near the Dau Bus Terminal where most buses from the north stop.
Response from Property: "Thank you for sharing your valuable feedback with us! We're thrilled to hear that our location was convenient for you, especially if you were coming from the North and needed a quick rest before heading to the Clark International Airport. Our proximity to the Dau Bus Terminal, where most buses from the North stop, makes it an ideal spot for travelers like yourself. We're happy to provide a comfortable and relaxing stopover before your flight. Your feedback helps us to improve and tailor our services to better meet the needs of our guests. Thank you again for choosing to stay with us!"Melisza L. DuenasHotel Manager
Guest User
Deluxe Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
God costumer service
Response from Property: Dear valued guest,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! Our team is dedicated to providing exceptional customer service, and it's wonderful to know that we were able to exceed your expectations.We take great pride in ensuring that every guest feels valued, respected, and well-cared for during their stay. Our staff goes above and beyond to ensure that every need is met, and it's wonderful to know that we were able to make a positive impact on your stay.We would like to extend our sincerest gratitude for taking the time to share your feedback with us. Your kind words mean the world to us, and we will certainly be sharing them with our team as a reminder of the importance of providing exceptional customer service.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,Melisza L. DuenasHotel Manager
Anonymous User
Deluxe Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
malapit sa terminal.
good mga staff.
safe place.
Response from Property: "Thank you for taking the time to share your feedback with us! We're delighted to hear that our location near the terminal was convenient for you, making it easy to get to and from the airport and other places. We're also thrilled that you found our staff to be friendly and helpful. Safety is of utmost importance to us, and we're glad you felt comfortable and secure during your stay. Your feedback is invaluable to us, and we'll continue to work hard to maintain our high standards of service and safety. Thank you again for choosing to stay with us!"Melisza L. DuenasHotel Manager
lhaykha20
Deluxe Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 28, 2024
it was nice and comfortable also accessible also for sure we will book again here
Response from Property: "Dear Lhaykha,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at our hotel and found it to be comfortable, accessible, and meeting your needs. We're grateful for your loyalty and would be delighted to welcome you back again in the future. We'll continue to strive to provide exceptional service and amenities to ensure your stay with us is always memorable. Thank you for choosing our hotel, and we look forward to serving you again soon.Best regards,Melisza DuenasHotel Manager"
Vivian Mikami
Deluxe Room
Stayed in Jul 2024
Couples
4 review
3.5/5
Posted on Jul 11, 2024
Location is good near fastfood chain , near bus station , room is bit small
Response from Property: Dear Ms. Vivian,"Thank you for sharing your feedback with us! We're glad to hear that you appreciated our location, which is indeed close to a popular fast food chain and the bus station. This convenience is something we're proud of and strive to maintain for our guests. Regarding the room size, we apologize if it didn't meet your expectations. We understand that space can be a concern for some travelers, and we're working to optimize our room layouts to provide a more comfortable experience. We appreciate your feedback and will take it into consideration as we continue to improve our accommodations. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again soon!"Melisza L. DuenasHotel Manager
Benny
Deluxe Room
Stayed in Sep 2024
Couples
20 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Good place Ok π πππππππππππππππππππππ
Guest User
Deluxe Room
Stayed in Oct 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Oct 16, 2023
The good thing about this hotel is that it's very close to the bus terminal and eateries. Staff were very nice.Rooms were relatively ok in size but had no fridge in the room.Internet wasn't the best.
Juren Ann
Deluxe Room
Stayed in Dec 2023
Solo travelers
5 review
2.5/5
Posted on Dec 20, 2023
budget friendly. location is good just a trike ride to sm mall.
Ean J
Deluxe Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 26, 2023
It was decent .
The good thing is it's close from the bus terminal .
Anonymous User
Deluxe Room
Stayed in May 2023
Booked for others
8 review
4.5/5
Great
Posted on May 16, 2023
The staff was a bit too cold, not too friendly when I checked in, probably because there were too many guests trying to check in as well.. the facilities are ok, the AC is cold and hot shower is working.