The Venetian Macao

The Venetian Macao is a fantastic hotel! The lobby is incredibly grand and stunning, creating an immersive atmosphere. With its canals, gondola rides, and European-style architecture, it truly feels like a vacation in Venice. The rooms are spacious and comfortable. The staff are exceptionally warm, meticulous, and thoughtful. I especially want to commend Rosie and Valentina for promptly helping guests with any issues. Also, a big thank you to the hardworking porter who enthusiastically helped us with our numerous bags all the way to the bus station!

Clean and hygienic, the room was the largest I've ever stayed in at a hotel, offering great value for money. I missed out on the pool; I only discovered how beautiful it was on the day I left. The shopping mall is huge. If you're only staying one day, I'd recommend just staying here and not going anywhere else. The food selection is diverse.

I always love this hotel. The Venetian Macao is well-maintained, with spacious and comfortable rooms. Shopping and dining are incredibly convenient. The service is also meticulous and thoughtful, with attention to detail from check-in at the front desk to check-out. Especially Jenny (Ms. Xu) at the front desk, her service was excellent, and her Mandarin was very fluent. Seeing children among the guests, she thoughtfully gave them cookies and candy, which made the children very happy.

Warm and thoughtful, with an excellent service mindset. Special thanks to Albion Hou and Jessica Du.

The room was beautiful, and I had a lovely birthday celebration here. A big thank you to Michael at the front desk for check-in and Andy from concierge for helping with luggage at check-out. Thumbs up! (๑＞◡＜๑)👍 Truly fantastic!

Extremely satisfied! July at the front desk was very attentive. When checking me in, she saw that it was my birthday during my stay and specially sent up a birthday cake and gift. I was very touched. Thank you.

The hygiene was good, and the overall environment was decent. The service was excellent. The Venetian Macao, The Parisian Macao, and The Londoner Macao are all interconnected, allowing for indoor access between them. It's also not far from City of Dreams, Wynn, and MGM, about a 10-minute walk. During check-in, the front desk staff was very welcoming, offering some complimentary snacks and patiently explaining directions. I had heard some rumors before, so when I was initially assigned a room on the 18th floor, I was a bit scared after entering. After contacting the front desk, they promptly arranged a room on a different floor, which was also non-smoking. The front desk mentioned that it would take some time to prepare the room and suggested I could go out and explore, and they would contact me when it was ready. They also offered to deliver my luggage to the new room, and I could pick up the room key at the South Wing lobby on the first floor, avoiding the need to go back to the main lobby. The view from the window during the day was great. Since the hotel has been open for a while, the facilities aren't as new and it lacks smart technology. The bathroom door is opaque, creating a small, enclosed space when closed, which was a bit unsettling. Overall, the hotel is still good. I'd like to commend Winson and Sean at the front desk for their warm and patient service during check-in.

My stay here was a delightful surprise! Not only were the staff incredibly warm and welcoming, but I truly felt at home. Walking into the room, I immediately noticed how clean and spacious it was, clearly meticulously maintained. A special shout-out to Ms. July at the front desk for her attentive and friendly service; she handled everything with remarkable professionalism. This stay genuinely made me very happy, with every detail showcasing high quality and refinement. I wholeheartedly recommend this place to anyone looking for a high-quality accommodation – it's absolutely worth experiencing 🏨. I look forward to returning to this charming city and enjoying the same excellent service quality again ✨. #AccommodationExperience #ExcellentService #FeltAtHome #TravelDiary #HotelRecommendation #TravelMemories

Excellent hotel! The staff contacted me proactively via WeChat beforehand, especially Valentina and Rosie, who were fantastic and very courteous. I'll definitely come again.