Avenida Dr. Sun Yat Sen, NAPE, Macau, Macau Peninsula, Macau, ChinaView Hotel Details
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MGM Macau Guest Reviews
4.6/5
Great
163 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(163)
Positive reviews(156)
Reviews with photos/video(58)
Nice sea view(17)
Great location(13)
Classy environment(11)
Well decorated(10)
Luxurious(9)
Perfect for kids(7)
Friendly front desk staff(6)
Comfortable bed(4)
Negative reviews(7)
Guest User
Grand Studio
Stayed in Nov 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 18, 2022
its very good rate for this type of room standard
Response from Property: Dear _TXHKh5****...,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,Customer Care
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XiaolajiaoJOJO
Grand Twin Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 12, 2024
At least ten likes, free upgrade to sea view room, the handsome guy at the front desk is super good, actively helping the elderly, the room is large, clean and bright, very satisfied! You can also visit the Yuanmingyuan animal head exhibition for free, which is a feast for the eyes!
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Response from Property: 親愛的 小辣椒JOJO,感謝您選擇入住美高梅並與我們分享您的入住體驗!您的寶貴意見是對我們最大的支持與鼓勵,也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意,未來的“美”一天都幸福順遂。我們期待下次能夠為您提供更加優質體貼的服務,祝您生活愉快!酒店客務部謹啟
Guest User
Grand Twin Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Comfortable accommodation, good service attitude, strong hotel design, nice scenery outside the window
Original TextTranslated by Google
Response from Property: 親愛的 M851496****, 感謝您選擇入住美高梅並與我們分享您的入住體驗!您的寶貴意見是對我們最大的支持與鼓勵,也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意,未來的“美”一天都幸福順遂。 我們期待下次能夠為您提供更加優質體貼的服務,祝您生活愉快! 酒店客務部 謹啟
Anonymous User
Grand Deluxe Suite
Stayed in May 2024
Family
49 review
3.7/5
Posted on May 31, 2024
The hotel service is very good, but the facilities are a bit old. I learned that the upper floors of the hotel are also being renovated, and I am looking forward to seeing the results. After all, in Macau, this hotel is still very desirable.
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Response from Property: Dear guest, thank you for choosing to stay at MGM and sharing your stay experience with us! Your valuable opinions are our greatest support and encouragement, and also the driving force for our progress. MGM hopes that your "Beauty" journey will be satisfactory, and your "Beauty" day in the future will be happy and smooth. We look forward to providing you with more high-quality and considerate services next time, and wish you a happy life! Sincerely, Hotel Guest Services Department
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gaolezhong
Grand Twin Room
Stayed in Jan 2025
Solo travelers
26 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Very good, shopping and eating, it's up to you! Very good
Original TextTranslated by Google
Response from Property: 親愛的 gaolezhong,感謝您選擇入住美高梅並與我們分享您的入住體驗!您的寶貴意見是對我們最大的支持與鼓勵,也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意,未來的“美”一天都幸福順遂。我們期待下次能夠為您提供更加優質體貼的服務,祝您生活愉快!酒店客務部謹啟
Anonymous User
Grand Deluxe Ocean View Twin Room
Stayed in Nov 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Very satisfied, high-end facilities, good hygiene, good service
Original TextTranslated by Google
Response from Property: 親愛的 顧客, 感謝您選擇入住美高梅並與我們分享您的入住體驗!您的寶貴意見是對我們最大的支持與鼓勵,也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意,未來的“美”一天都幸福順遂。 我們期待下次能夠為您提供更加優質體貼的服務,祝您生活愉快! 酒店客務部 謹啟
youthblood
Grand Room
Stayed in Feb 2024
Family
28 review
5.0/5
Outstanding
Posted on Feb 7, 2024
The environment and services are very good
Original TextTranslated by Google
Response from Property: Dear 206019****:
Thank you for choosing to stay at MGM and sharing your stay experience with us! Your valuable comments are our greatest support and encouragement, and also the driving force for our progress. MGM hopes that your "beauty" journey will be satisfactory, and your future "beauty" will be happy and smooth.
We look forward to providing you with better and more considerate services next time, and wish you a happy life!
Customer Service Department
Sincerely
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penny
Grand Room
Stayed in Sep 2023
Family
6 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Because I'm used to it, I like the hotel feel. Familiar feeling. Moreover, it is very convenient to go to Yaohan, the old street, and it is convenient to eat and shop nearby. The hotel service is also very good. We were upgraded to a luxury suite once. Very praiseworthy. It's a pity that the big fish tank is gone. . .
Original TextTranslated by Google
Response from Property: Dear Penny: Thank you for choosing to stay at MGM and sharing your stay experience with us! Your valuable opinions are our greatest support and encouragement, and also the driving force for our progress. MGM hopes that your "Beauty" journey will be satisfactory, and your "Beauty" day in the future will be happy and smooth. We look forward to providing you with more high-quality and considerate services next time, and wish you a happy life! Sincerely, Customer Service Department
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Hysan kwan
Grand Deluxe Ocean View Room
Stayed in Sep 2023
Couples
3 review
4.2/5
Very Good
Posted on Sep 13, 2023
The room facilities and beds are all neat and clean. There are many restaurants near the hotel and the transportation is very convenient. There are not many tourists staying now, so the hotel environment is quieter than before. Overall, it was a comfortable experience, worth recommending and will come again next time.
Original TextTranslated by Google
Response from Property: Dear Hysan Kwan: Thank you for choosing to stay at MGM and sharing your stay experience with us! Your valuable opinions are our greatest support and encouragement, and also the driving force for our progress. MGM hopes that your "Beauty" journey will be satisfactory, and your "Beauty" day in the future will be happy and smooth. We look forward to providing you with more high-quality and considerate services next time, and wish you a happy life! Sincerely, Customer Service Department
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Zefei
Grand Room
Stayed in Aug 2023
Family
20 review
5.0/5
Outstanding
Posted on Aug 16, 2023
The first time I came to Macau, I chose MGM, it was really great, and I even upgraded to a sea view room. The scale and luxury of entertainment hotels are really incomparable to domestic hotels. I tried Shengshi and Nanyuan restaurants, both of which are very good. The Portuguese tarts of Shengshi are very good. I strongly recommend it. It is not worse than Internet celebrities. The point is that there is no long queue Team; downstairs of the hotel is the No. 1 shopping mall, where you can buy and buy all kinds of things, and the membership card has discounts and points. The hotel has a free shuttle bus to the pier, Taipa, and the customs, as well as the Hong Kong-Macau Express Line to Hong Kong via the Guangdong-Hong Kong-Macau Bridge, which is very convenient. Compared with the traditional luxury of Londoners and Wynn, I personally like the modern design of MGM. This time I have played the island all over, and next time I plan to try the beautiful lions in Taipa.
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Original TextTranslated by Google
6/9
Response from Property: Dear Zefei: Thank you for choosing to stay at MGM and sharing your stay experience with us! Your valuable opinions are our greatest support and encouragement, and also the driving force for our progress. MGM hopes that your "Beauty" journey will be satisfactory, and your "Beauty" day in the future will be happy and smooth. We look forward to providing you with more high-quality and considerate services next time, and wish you a happy life! Sincerely, Customer Service Department
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Mixiegenzhouliuche
Grand Deluxe Ocean View Room
Stayed in Jul 2023
Other
19 review
4.0/5
Very Good
Posted on Aug 8, 2023
It's just so-so. I'd rather stay at Marriott at this price.
Original TextTranslated by Google
Response from Property: Dear Liu Che, Michigan,
Thank you for choosing to stay at MGM and sharing your stay experience with us. We have conveyed your valuable opinions to the relevant departments. MGM hopes that your "beautiful" journey will be satisfactory and your future "beautiful" days will be happy and smooth.
We look forward to your visit to MGM again and provide you with better service. I wish you a happy life!
Customer Service Department
Sincerely
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Guest User
Grand Deluxe Suite
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on May 12, 2023
The Golden Diamond Suite is really good. The non-smoking area of the sea view room is the priority for children.
Facilities: good as always
Hygiene: very clean
Environment: very comfortable to live in
Service: Everyone is very enthusiastic
Shuttle service: The pick-up is very timely and there is a pick-up sign
Original TextTranslated by Google
Response from Property: Dear customer: Thank you for choosing to stay at MGM and sharing your experience with us! Your valuable opinion is our greatest support and encouragement, and also the driving force for our progress. MGM hopes that your "beauty" journey will be satisfactory every time, and every day of "beauty" in the future will be happy and smooth. We look forward to providing you with more high-quality and considerate service next time, and wish you a happy life! Sincerely, Customer Service
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🐰bage(chengxin,dixian)
Grand Deluxe Ocean View Room
Stayed in Apr 2023
Family
16 review
1.0/5
Posted on Apr 28, 2023
The room is old, the cooking is not good, the breakfast is simple, and it is not close to the attractions. Bad to the core
Original TextTranslated by Google
Response from Property: Dear Maomao2016, thank you for choosing to stay at MGM. We are sorry that your stay experience did not meet your expectations. In order to further understand the situation and improve it, we hope you can email the relevant details to the official email, and we will handle it and give feedback as soon as possible. MGM hopes that your "Beauty" journey will be satisfactory and your "Beauty" day in the future will be happy and smooth. We look forward to receiving your valuable feedback soon! Sincerely, Customer Service Department
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SamSamT
Grand Deluxe Ocean View Room
Stayed in Apr 2023
Family
20 review
5.0/5
Outstanding
Posted on Apr 6, 2023
Very beautiful hotel, the staff is very friendly and helpful! However, it took too long to arrange the room, which was a bit of a waste of time to go out and have fun, but the staff gave me a fruit plate to compensate.
Original TextTranslated by Google
Response from Property: Dear D290281****,
Thank you for choosing to stay at MGM and sharing your stay experience with us. We have received your valuable feedback and forwarded it to relevant departments to further improve and optimize our work. MGM hopes that your "Beauty" journey will be satisfactory, and your "Beauty" day in the future will be happy and smooth.
We sincerely look forward to your coming to MGM again to experience our improvements and optimizations. We look forward to providing you with better service next time and wish you a happy life!
Customer Service
Sincerely
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Guest User
Grand Room
Stayed in Mar 2023
Travel with friends
25 review
5.0/5
Outstanding
Posted on Mar 29, 2023
Location, environment, service are all very good. When many people are traveling, the front desk helps to upgrade the room and enjoy the luxury of the hotel. The lobby is beautiful and a good place to check in. The location is very convenient and the road to various attractions is very smooth on foot.
Original TextTranslated by Google
Response from Property: Dear M46635****: Thank you for choosing to stay at MGM and sharing your experience with us! Your satisfaction is our greatest support and encouragement, and also the driving force for our progress. MGM hopes that your "beauty" journey will be satisfactory every time, and every day of "beauty" in the future will be happy and smooth. Looking forward to providing you with more high-quality and considerate service next time, I wish you a happy life! Sincerely, Customer Service