I’ve stayed at this hotel before and was very pleased. Not so much this time because of a big water bug that came across the floor. Called about this one day later due to having to get to job early and the manager was asking what would I like for him to do. First, say you’re sorry for my experience. Second, I shouldn’t have to tell you what I want you should offer something like a discount on the stay. He stated he would have killed it and moved on. Well I did do that but one bug leads to another.