Guest User
May 15, 2024
I have tried to be patient with this hotel. This property is far from the Hilton Hampton Inn standard. If you are expecting what you may have experienced at other Hampton Inn's you will be disappointed. Have stayed multiple times in the past 6 months for business. Never a trip where there are not 'issues'. Have looked past the fact the door in the room has a gap you can see into the hallway through, the thin walls and noise. Most recent stay many of the door locks did not work. Maybe not a big deal at this hotel but the 'fitness center' is lacking other Hampton Inn's. No hand weights. The Peloton does not work and only had pedals for the clip in shoes. Not exactly traveler friendly and was not connected to WiFi so you had to reprogram the equipment to run off your phone hotspot. The TV service in the hotel is antiquated to say the least, no guide and older analog channel lineup with no logic to what is on what channel like 23-4... This trip upon checkin, found the TV's not working, the phones in rooms not working, and the WiFI not working. Trying to decompress from travel day having to listen to Sirius Sat radio off my cell phone. The decor compared to other Hamptons is in desperate need of updating. The staff is friendly and apologetic, so I feel for them having to hear what I suspect are lots of complaints. The housekeeping has always been as good as they can with current decor. This property is classic example of an ownership not willing to put in the necessary capital to keep a property.