Hotels near W Towne Mall, Madison

We stayed here for the 4th of July weekend and found the hotel to be very nice! The hotel is relatively new and was extremely clean. The bed, bedding and especially the pillows were super comfortable. In fact, I went online and ordered the same pillows after our stay. The room was equipped with a full-size refrigerator/freezer, a microwave, and a small stove and oven. We appreciated that as we got takeout both evenings from local restaurants and we were able to reheat the food and eat in our room. We especially liked the way that the hallways are offset for the rooms as it makes the appearance nicer and also seemed to cut down on noise from the hallway. The hotel has great amenities such as a small theater, swimming pool, and workout room. We were not able to use any of these due to CoVid, but they will be great once the pandemic is over. There were signs advising safety during CoVid as well as hand sanitizers at the front desk and in the elevator, which was greatly appreciated. We only used the elevator upon arrival and departure and used the stairs otherwise. There are only two things that were not perfect. The young man who worked the front desk all three days that we stayed at the hotel was very polite and helpful. He was wearing a mask each time that we saw him, however, he did not have it covering his nose, which definitely cuts down on its effectiveness. We really appreciated that the hotel offered a ”brown-bag” option for breakfast since they could not offer the breakfast buffet due to CoVid. It came with a bottled water, an individual yogurt, an apple and a small muffin. Since each suite has a microwave and a toaster, either an English muffin or a bagel would have been a welcome treat instead of the muffin. Maybe you could offer two types of bags: those with the muffins and apples, and others with bagels and bananas. All in all, we were very pleased with the hotel and will definitely stay there again! If you are looking for a clean, comfortable stay that is close to the interstate, this would be an excellent option for you!

I traveled from Texas for WIAA Boys Sate Basketball Tournament. The room was perfect for this venue. I shared the room with my family from Minnesota. Love the location closed to State Capital and Kohl Center. Facility was very clean. Hot breakfast breakfast was great. Staff was very accommodating during the stay. I would definitely stay at this facility again in the future and recommend family and friends.

I recently attended a conference held at the Madison Concourse Hotel & Governor's Club and stayed three nights at the property. Shuttle bus driver Brian picked my co-worker and me up at the airport and was so kind and friendly! His recommendations for great food and sights in Madison were spot on and much appreciated. We received a warm welcome when we arrived and enjoyed a wonderful soup/salad bar/dessert lunch at CIRC. My room was clean and spacious. I loved the walk-in shower and makeup vanity space with chair in the bathroom, which was clean and stocked with plenty of towels. My favorite part of my stay was the comfortable bed and bedding, especially those wonderful pillows! I haven't slept that well in ages. The hotel is conveniently located to the Square with plenty of restaurants and entertainment within walking distance, making it a perfect conference site. I highly recommend the Madison Concourse Hotel & Governor's Club and hope to return soon with my family for vacation!

This hotel has an incredible staff and is really clean. They get you checked in quickly and never make you feel rushed or under appreciated. The front desk attendant Sharmen even made it really simple to get a wake up call. I will definitely be coming back!!

Enjoyable stay.

For the money, this hotel was just fine! Very friendly staff. Housekeeping attentive and rooms were clean. The hotel is older but updates have been made. It was also very quiet although that can be unpredictable with any hotel. Rooms were stocked with many towels and toiletries and beds were comfy. Frig and micro also. Little breakfast in the morning complimentary. It’s a great value stay.

Room was clean, comfortable and remodeled. The hall and other areas were dated and had weird smell. Easy to see from the highway but a little harder to get to. Easy check in and out.

I recently stayed for a college bowling tournament. The hotel was full because of a Badger game but never seemed crowded. Staff I encountered were very nice but I can't imagine having to deal with the numerous customer complaints they must receive. Positives: Great rate with our group, easy check-in, beautiful lobby/hallways, clean room, large counter in the bathroom (one sink did not bother me), shower had great water pressure, convenient location to shopping and restaurants. Negatives: Air conditioning had been turned off, so only heat blowing into an already warm space (maintenance man very upset about it/opened our window for us so we could get some air), expensive breakfast buffet when compared with quality, buffet opened 25 minutes late (had to go to Starbucks), mattress was very hard, bathtub/shower seemed much smaller than usual, slow wi-fi even though I have member status, computer in the lobby uses Internet Explorer so none of my Google accounts would work (welcome to the year 2000), pool right in lobby which seemed very awkward. I would only stay here again if I had no other choice. I felt bad for my friends who had a room with a window only into the lobby--no natural light and no way to cool the room. Don't be fooled by the lobby--book a room somewhere else.