Aston Madiun Hotel & Conference Center Reviews
Aston Madiun Hotel & Conference Center
Jl. Mayjen Sungkono No.41, Nambangan Kidul, Kec, Madiun City, East Java, 63128, IndonesiaView Hotel Details
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Aston Madiun Hotel & Conference Center Guest Reviews
4.6/5
Great
60 review
Verified reviewsLocation4.7
Amenities4.5
Service4.5
Cleanliness4.6
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Positive reviews(60)
Reviews with photos/video(14)
Awesome stay(18)
Clean and tidy(11)
Great service(9)
Febrina
Superior Room
Stayed in Oct 2024
Family
1 review
Very Good
Posted on Oct 12, 2024
Booked a non smoking room on a non smoking floor. But our room was full of cigaretteโs smell. Especially at night. It was so strong made my chest hurt. My 3 year old was not comfortable with this as well. Did call the reception and they gave us essential oil to throw away the smell ..
Response from Property: Dear Mrs. Febrina,First, we would like to thank you for choosing our Hotel as your Place to stay while in Madiun and for taking the time to write a review about our hotel.We have read your detailed review of our hotel and allow me to apologize for the inconvenience caused. We realize that this is not exactly what you expected.We have recorded all the reviews that you have conveyed and brought them to our hotel's internal meeting so that they can be followed up so that they can be repaired.Once again, we do apologize for the inconvenience. We hope to see you again when you return to Madiun and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
widyas
Superior Room
Stayed in Mar 2024
Business travelers
2 review
Amazing
Posted on Mar 10, 2024
I love the foods and the location, unfortunately in front of the door seems needs to be repaired also the switch of lamps.
Additionally, the noise of next room sounds clearly to our wall
Response from Property: Dear Mr/Ms Widyas,First, we would like to thank you for choosing our Hotel as your Place to stay while in Madiun and for taking the time to write a review about our hotel.We have read your detailed review of our hotel and allow me to apologize for the inconvenience caused. We realize that this is not exactly what you expected.We have recorded all the reviews that you have conveyed and brought them to our hotel's internal meeting so that they can be followed up so that they can be repaired.Once again, we do apologize for the inconvenience. We hope to see you again when you return to Madiun and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
Guest User
Superior Room
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on May 10, 2024
Love place
Response from Property: Dear our valued guest,Thank you for choosing our hotel as your accommodation choice during your visit to Madiun.We really care about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of the services we want to offer our guests.Thank you and we look forward to welcoming you and your family back on the near future and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
KHEEKAI
Superior Room
Stayed in Jan 2024
Couples
5 review
Outstanding
Posted on Jan 20, 2024
I have stayed at Aston on several occasions over the past 5 years and it's a great hotel with excellent service. My recent trip was the best as this is the first time , the staff responded directly to my special Assistance to place a chair for handicapped pax in the bathroom even before check in. Well done, keep it up.
Response from Property: Dear Kheekai,Thank you for choosing our hotel as your accommodation choice during your visit to Madiun.We really care about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of the services we want to offer our guests.Thank you and we look forward to welcoming you and your family back in the near future and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
irawan saputra
Deluxe Room
Stayed in Jul 2023
Travel with friends
27 review
Outstanding
Posted on Aug 10, 2023
The room is so clean, big space, good location , nice pool and breakfast nenu
Response from Property: Dear Valued Guest,Thank you for choosing our hotel as your accommodation choice during your visit to Madiun.We really care about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of the services we want to offer our guests.Thank you and we look forward to welcoming you and your family back in the near future and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
Anonymous User
Deluxe Room
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Dec 30, 2023
Makanan variatif, pelayanan ramah & helpful,
Setiap pagi di lobby hotel ada free latte/cappucino.
Kolam renang anak indoor dewasa outdoor..
Response from Property: Our esteemed guests, Thank you for choosing our hotel as your choice of accommodation during your visit to the city of Madiun. We really care about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of service that we want to offer to our guests. We thank you again for your trust in us and we hope to meet you when you return to Madiun and of course with better service. good from us. Warm greetings, Reza Fahlefi Front Office Manager
Nugraheni Swariloka
Superior Room
Stayed in May 2023
Family
1 review
Great
Posted on May 15, 2023
I found some hairs (not my hair of course) at first entering and stand on the carpet,,then i take it one by one ๐
Response from Property: Dear Nugraheni Swariloka,First of all, we would like to thank you for choosing Aston Madiun Hotel & Conference Center as your Place to stay while in Madiun and for taking the time to write a review about our hotel.We have read your detailed review of our hotel and allow me to apologize for the inconvenience caused. We realize that this is not exactly what you expected.We have recorded all the reviews that you have conveyed and brought them to our hotel's internal meeting so that they can be followed up so that they can be repaired.Once again, we do apologize for the inconvenience. We hope to see you again when you return to Madiun and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
Guest User
Superior Room
Stayed in Oct 2023
Business travelers
4 review
Very Good
Posted on Oct 26, 2023
So far okay. I been stay at Aston many trips.
Response from Property: Dear Valued Guest,Thank you for choosing our hotel as your accommodation choice during your visit to Madiun.We really care about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of the services we want to offer our guests.Thank you and we look forward to welcoming you and your family back in the near future and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
Guest User
Superior Room
Stayed in Mar 2023
Couples
3 review
Very Good
Posted on Mar 20, 2023
The Hotel is fair for its category, standard rooms, and one of the few with a swimming pool on the area. My experience wasn't particularly remarkable, the didn't follow my request of a double or king size bed and offered me 2 single beds, not a nice gesture considering I was travelling with my wife on a honeymoon. The service was ok but nothing special. In need of some renovations and could improve the service.
Response from Property: Dear Valued Guest,First of all, we would like to thank you for choosing Aston Madiun Hotel & Conference Center as your Place to stay while in Madiun and for taking the time to write a review about our hotel.We have read your detailed review of our hotel and allow me to apologize for the inconvenience caused. We realize that this is not exactly what you expected.We have recorded all the reviews that you have conveyed and brought them to our hotel's internal meeting so that they can be followed up so that they can be repaired.Once again, we do apologize for the inconvenience. We hope to see you again when you return to Madiun and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
Muhammad Lutfi
Superior Room
Stayed in Jun 2023
Business travelers
3 review
Posted on Jun 12, 2023
AaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Response from Property: Dear Mr Muhammad Lutfi,
Thank you for choosing our hotel as your choice of accommodation during your visit to the city of Madiun.
We are very concerned about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of the services we want to offer our guests.
And we apologize for your inconvenience, especially those related to the available rooms on your check-in day, and hopefully when you return to Aston Madiun Hotel & Conference Center later, we can help you find a room according to your request.
We thank you again for your trust in us and we hope to meet you when you return to Madiun and of course with better service from us.
Warm regards,
Reza Fahlefi
Front Office Manager
Anonymous User
Superior Room
Stayed in Nov 2022
Booked for others
372 review
Outstanding
Posted on Feb 2, 2023
Good hotel, good price, good experince, good service, thankyou
Response from Property: Dear Valued Guest,Thank you for choosing our hotel as your accommodation choice during your visit to Madiun.We really care about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of the services we want to offer our guests.Thank you and we look forward to welcoming you and your family back in the near future and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
Guest User
Superior Room
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Aug 28, 2023
nice hotel in madiun
Response from Property: Dear Valued Guest,Thank you for choosing our hotel as your accommodation choice during your visit to Madiun.We really care about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of the services we want to offer our guests.Thank you and we look forward to welcoming you and your family back in the near future and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
Anggit Harry
Superior Room
Stayed in Jul 2023
Family
22 review
Outstanding
Posted on Jul 10, 2023
The best hotel in Madiun
Response from Property: Dear Anggit Harry,Thank you for choosing our hotel as your choice of accommodation during your visit to Madiun city.We are very concerned about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of the services we want to offer our guests.We thank you again for your trust in us and we hope to meet you when you return to Madiun and of course with better service from us.Warm regards,Reza FahlefiFront Office Manager
Anonymous User
Superior Room
Stayed in Dec 2023
Solo travelers
2 review
Outstanding
Posted on Jan 11, 2024
Nice. Puas
Ferstin Wijaya
Superior Room
Stayed in May 2022
Family
10 review
Outstanding
Posted on May 25, 2022
Nice, clean, comfort hotel to stay vacation with family.
Response from Property: Dear Valued Guest,Warmest Greetings from Aston Madiun Hotel & Conference Center Thank you for choosing our hotel as your accommodation choice during your visit to Madiun We really care about the satisfaction of all our guests and your feedback is very valuable to us. This allows us to ensure and improve the quality of the services we want to offer our guests.Thank you and we look forward to welcoming you and your family back in the near future.Warm regards,Reza FahlefiFront Office Manager