Boutique Urban Madrid Serrano
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Madrid
Boutique Urban Madrid Serrano
Calle de Diego de León, 10, Salamanca, Madrid, Community Of Madrid 28006, Spain
Show on Map
Located in Madrid (Salamanca), this aparthotel is steps from U.S. Embassy and a 3-minute drive from Santiago Bernabéu Stadium. This aparthotel is 1.5 mi (2.5 km) from Gran Via and 1.9 mi (3.1 km) from Prado Museum.Show More
We Price Match
3.3/5Cleanliness: 3.3
All 60 Reviews
Amenities
Public ParkingWi-Fi in public areasFree
All Amenities
Surroundings
Metro: Núñez de Balboa
(580m)
Metro: Rubén Darío
(650m)
Airport: Madrid Barajas Airport
(11.1 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
22
Superior Double Room
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Telephone
Wi-Fi in room
Check Availability
Guest Reviews
3.3/5
60 reviews
Verified Reviews- Cleanliness3.3
- Amenities3.2
- Location3.3
- Service3.2
Average for similar properties in Madrid
AI Summary
The rooms are comfortable and well-maintained. The central location offers easy access to transportation and safety. Friendly staff provide excellent service. However, breakfast quality and availability are disappointing.
Wudimomoxiansheng
September 20, 2024
房間算比較大，距離地鐵公交都近，如果去伯納烏看球很方便，去市中心也不算遠，地鐵基本在10分鐘左右。性價比可以
Translate
Francisco Vicente
August 17, 2024
This is a SCAM.
The people working here are absolutely there to take your money and treat you like you are simply *****.
I have visited more then 35 countries and stayed in many places, from expensive hotels to airbnb and hostels sharing rooms.
But this is way the worst place I even been.
To start the reception is open only until 23:00 if you happen to do your check in after that hour, even if is just 5 min later, you will have to pay a penalty of 50€ which is not stayed in the Terms and Conditions. You will have to pay a doggie guy coming in a car with his girlfriend the 50€ in cash or card BUT without getting any receipt.
After refusing to pay as I am Spanish and I was gonna call the Spanish police, he agreed to checking us in. Into a room that was with dirty towels and no air conditioner in the middle of August in Madrid!
Thanks to Trip.com we got moved to a better room, and Trip helped us on every moment of this nightmare of experience.
To end with this on the checkout the guy forced us to have him our details as his boss want to talk to us to pay the 50€, and now they are harassing us to pay.
Well… we are not only going to not pay but we are opening a formal case with the Spanish institutions as this is a SCAM and your personal security, money, GDPR could be in danger if you stay in this property.
Guest User
July 1, 2024
非常捧 地處交通便利處
Translate
Guest User
November 9, 2023
Bad breakfast and the name of the hotel is not displayed at the entrance but the room is good
Original TextTranslation provided by Google
Guest User
September 25, 2023
There is no wireless network here. I can’t even connect to the Internet. It’s terrible. Please don’t stay. Thank you!
Original TextTranslation provided by Google
Guest User
July 5, 2023
We were in a room with too much noise! They were working all the time...
Original TextTranslation provided by Google
Maria Huang ZHS
April 14, 2023
Not a 24 hour front desk. There are no slippers or anything and no welcome water. The location is safe right next to the US Embassy. So it's in a good area. Is the price okay?
Original TextTranslation provided by Google
Guest User
February 6, 2023
I stayed for a weekend and I loved it. The location is perfect if you want to move around the center, the cleanliness of 10, quite high heating (it is appreciated with the cold of Madrid) and very attentive staff. Perhaps to put a fault is that the doors and the bathroom are somewhat old, but everything else is phenomenal. I recommend it!
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]07:00–23:00
The property will provide check-in details after booking
To check-in, contact the property 3 days in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Please contact the hotel for details about extra bed policies.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Number of Rooms: 75
Located in Madrid (Salamanca), this aparthotel is steps from U.S. Embassy and a 3-minute drive from Santiago Bernabéu Stadium. This aparthotel is 1.5 mi (2.5 km) from Gran Via and 1.9 mi (3.1 km) from Prado Museum.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Planning an event in Madrid? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.
Make yourself comfortable in this apartment, featuring a kitchenette with a refrigerator and a stovetop. Complimentary wireless internet access is available to keep you connected. Conveniences include a desk and a microwave, and you can also request an iron/ironing board.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Planning an event in Madrid? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.
Make yourself comfortable in this apartment, featuring a kitchenette with a refrigerator and a stovetop. Complimentary wireless internet access is available to keep you connected. Conveniences include a desk and a microwave, and you can also request an iron/ironing board.
Services & Amenities
Most popular business facilities
Public ParkingAdditional charge
Wi-Fi in public areasFree
Show More