Travelodge Torrelaguna Reviews
Travelodge Torrelaguna
C. de Torrelaguna, 69, Cdad. Lineal, Madrid, Community Of Madrid, 28027, SpainView Hotel Details
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1 night
Travelodge Torrelaguna Guest Reviews
3.9/5
Good
103 review
Verified reviewsLocation3.9
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(103)
Positive reviews(21)
Reviews with photos/video(2)
Awesome stay(8)
Negative reviews(3)
Keelan Cochrane
Twin Room
Stayed in Apr 2024
Travel with friends
1 review
Great
Posted on Apr 27, 2024
The hotel was about 30 minutes outside of the centre but was easy enough to get too using the metro. The staff were really friendly and helpful and the rooms were nice and clean.
Response from Property: Dear Customer, Thank you very much for your words. At Travelodge we aim to offer the best stay to our customers and a great job is done by our team of colleagues, who with their treatment and good work get this kind of comments. We are very happy to hear that you had a wonderful stay.We hope to see you again soon on your next visit to the city.Customer Care Team
JoshNadia
Double Room
Stayed in Nov 2021
Couples
55 review
Outstanding
Posted on Nov 28, 2021
Good basic room close to the airport (within 9 km).
Response from Property: Dear Josh,Thank you very much for taking the time to share your experience with us.It is truly a great pleasure to read words like yours.We are glad to know that the location of our hotel has proved to be ideal for travellers like you.And what we love most is knowing that we will see you again on future trips. It's great to have repeat guests, it really helps us to know that they are happy with our service.We hope to have you back on your next visit to the city.Best regards,Customer Care Team
Tina Li Acrel
Double Room
Stayed in May 2024
Business travelers
16 review
Outstanding
Posted on May 27, 2024
Others are good. Although the breakfast is small, the taste is OK. The soundproofing is not good. I am often woken up by the sound of opening the door at night, and by the conversations of other guests in the morning.
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Response from Property: Dear Tina,
We would like to thank you for leaving a record of your pleasant stay at Travelodge.
We appreciate your continued improvement and we hope to see you soon on your next visit to the city.
With kind regards
Quality Department
Тимурлан Турдалиев
Double Room
Stayed in Mar 2024
Family
2 review
Amazing
Posted on Mar 18, 2024
The location is excellent, all necessary institutions are within walking distance, very convenient location
Original TextTranslated by Google
Response from Property: Dear Customer,
First of all, we would like to thank you for taking the time to leave such a positive review.
We are glad to hear that you enjoyed your stay with us and that the hotel's location was convenient.
We work every day to ensure that this continues to be the case.
We look forward to meeting you again.
Best wishes,
Quality Department
Guest User
Twin Room
Stayed in Aug 2023
Business travelers
41 review
Very Good
Posted on Aug 29, 2023
The hotel's front desk service is warm and thoughtful, and all questions raised are resolved with care. Although the hotel is near the airport, it doesn't feel noisy at all. The overall environment is warm and quiet, and the rooms are clean and tidy. Will choose next time.
Original TextTranslated by Google
Response from Property: Dear customer,Thank you very much for your great review. We strive to always offer you the best service and to make you feel at home, so we are happy to read that we lived up to your expectations. It is great to read that you will repeat your experience at Travelodge and we look forward to welcoming you to any of our 6 hotels in Spain.Best regards,Customer Care Team
Guest User
Double Room
Stayed in Jan 2024
Family
3 review
Posted on Jan 14, 2024
The rooms are not very clean, the sheets were full of other people's hair.
The breakfast was very fair, the green fruit like pears and stale kiwis, the sausages, bacon and eggs were cold and of very poor quality and cold.
Original TextTranslated by Google
Response from Property: Dear customer, Thank you for sharing your review.We are sorry to hear that your experience was not entirely satisfactory.Our buffet breakfast has sweet and savoury products, covering a wide variety of food, always trying to offer some local and representative product of the area. I am sorry it was not to your liking.Regarding the cleanliness, of course, we take note of your comments. It is very important for us to listen to our guests, as their comments are essential for us to improve. We will forward your comments to the corresponding department so that they can be taken into account.I hope you will give us the opportunity to welcome you again on your future trips. Best regards,Customer Care Team
Guest User
Triple Room (Minimum 3 People Occupancy)
Stayed in Nov 2023
Travel with friends
1 review
Great
Posted on Nov 14, 2023
It is a comfortable and cozy hotel, open 24 hours, the receptionists are very friendly, it has the bus stop next door so you can get around Madrid. Everything is great
Original TextTranslated by Google
Response from Property: Dear Customer, Thank you very much for your words. At Travelodge we aim to offer the best stay to our customers and a great job is done by our team of colleagues, who with their treatment and good work get this kind of comments. We are very happy to hear that you had a wonderful stay.We hope to see you again soon on your next visit to the city.Customer Care Team
Borja
Double Room
Stayed in Jan 2024
Couples
6 review
Outstanding
Posted on Jan 3, 2024
I spent one night because I had a stopover in Madrid. A perfect place.
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Response from Property: Dear Borja,Thank you very much for sharing your kind comments with other travellers. We are glad to hear that you enjoyed your stay at the Travelodge and look forward to seeing you on your next visit to the city. Best regards.Customer Care Team
Guest User
Double Room
Stayed in Mar 2024
Business travelers
3 review
Very Good
Posted on Mar 13, 2024
Overall this price. Considered cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share your wonderful experience with other travelers. Our motto is to offer the best hotels at great value for money and we are delighted that our guests see this too. We would like to welcome you again to our 6 hotels in Spain. Best regards Quality Department
Guest User
Triple Room (Minimum 3 People Occupancy)
Stayed in Dec 2023
Family
3 review
Very Good
Posted on Dec 5, 2023
Very good location, spacious and comfortable room
Original TextTranslated by Google
Response from Property: Dear Customer,First of all we would like to thank you for taking the time to give us such a positive review.We are glad to hear that you had a nice stay with us and that the location was convenient.We are working every day to make sure that this is the result.We look forward to seeing you again.Best regards,Customer Care Team
Guest User
Twin Room
Stayed in May 2023
Business travelers
7 review
Posted on May 13, 2023
Wifi needs to be paid separately, and the speed is extremely poor
Breakfast is 9 Euros at your own expense. There is basically nothing to eat and you don’t want to change it
The only good thing about the room is that there is a small bathtub
Others are really hard to say, and the service attitude is average, definitely not worth the price
Original TextTranslated by Google
Response from Property: Dear customer,Thank you for your review.I am sorry to see that your stay was not as perfect as you expected, however, we hope that you will give us another opportunity to see you again soon in any of our hotels to improve your experience.Best regards,Customer Care Team
Santiago
Double Room
Stayed in May 2023
Couples
1 review
Posted on May 30, 2023
Hotel 20 minutes from the center, quiet area.
Facilities a little basic but clean
Original TextTranslated by Google
Response from Property: Dear Santiago,Thank you for sharing your opinion. We know how important it is for all of us to know the experience of users, so we are glad that you had a happy stay.Best regards,Customer Care Team
Guest User
Twin Room
Stayed in Jan 2023
Other
1 review
Posted on Jan 24, 2023
The location was perfect, only downside the room is cold and the heating was noisy without heating... Otherwise good
Original TextTranslated by Google
Response from Property: Dear customer,Thank you for sharing your opinion with other travellers.Please remember that it is important to report these situations to reception, as our colleagues are happy to help you with anything they can to ensure you have a happy stay without any inconvenience.We will take your comments into account to continue improving, and we hope that you will give us another opportunity to see you on your next stay.Best regards,Customer Care Team
Luis Germán
Family Room
Stayed in Jan 2023
Family
1 review
Very Good
Posted on Jan 24, 2023
A hotel in a good location if you go by car, good attention and cleanliness, the facilities quite good, just to improve the soundproofing of the rooms, in general quite well recommended.
Original TextTranslated by Google
Response from Property: Dear Luis Germán,We would like to thank you for your review of your happy stay at Travelodge. We look forward to seeing you on your next visit to the city. Best regards,Customer Care Team
Guest User
Double Room
Stayed in Jun 2023
Business travelers
1 review
Posted on Sep 4, 2023
Good hotel located next to the Arturo Soria plaza
Original TextTranslated by Google
Response from Property: Dear customer,Thank you very much for taking the time to share your experience with us.It is truly a great pleasure to read words like yours.We are glad to know that the location of our hotel has proved to be ideal for travellers like you.We look forward to having you back on your next visit to the city.Best regards,Customer Care Team