Hospes Puerta de Alcalá, a Member of Design Hotels Reviews
Hospes Puerta de Alcalá, a Member of Design Hotels
Pl. de la Independencia, 3, Madrid, Community Of Madrid, 28001, SpainView Hotel Details
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Hospes Puerta de Alcalá, a Member of Design Hotels Guest Reviews
4.4/5
Very Good
72 review
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(72)
Positive reviews(8)
Hilda
Deluxe Room
Stayed in Jul 2024
Solo travelers
3 review
Very Good
Posted on Jul 10, 2024
Amenities like kettle, shower cap, sanitary bag….are not provided in room. Facilities such as swimming pool and sauna need to be booked in advance.
Response from Property: Dear Mrs Hilda, Thank so much for your stay with us. We are delighted knowing you had a great experience with us. It will be a pleasure to welcome you during your next visit at Hospes Hotels. Yours Sincerely, Mireya Domingo, General Manager.
Anonymous User
Deluxe Room
Stayed in Mar 2024
Solo travelers
11 review
Amazing
Posted on Mar 22, 2024
The hotel is in a great location.
The service needs to be improved. The hotel asked us to change rooms the day before check-out, and they didn't apologize for disturbing the guests. Such service is not in line with the hotel's positioning
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Response from Property: Dear Mr. Guest, Thank so much for your stay with us. We are delighted knowing you had a great experience with us. It will be a pleasure to welcome you during your next visit at Hospes Hotels. Yours Sincerely, General Manager, Mireya Domingo.
pattysung
Dreamer Room
Stayed in Jun 2023
Business travelers
4 review
Very Good
Posted on Jul 5, 2023
It's a B&B with a very historical feel. The rooms are large and there's a cafe and restaurant downstairs.
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YYYMei
Deluxe Room
Stayed in Mar 2023
Solo travelers
11 review
Very Good
Posted on Jun 17, 2023
The location is great. It's across from the Retiro Park. It's very convenient to go to the park, museums, and shopping. Puerta del Sol is also a 20-minute walk away. I like it.
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Xingainuo
Deluxe Alcala
Stayed in Jul 2024
Travel with friends
26 review
Outstanding
Posted on Jul 24, 2024
位置優良，房間舒適，就是備註訊息基本不看，態度很好，但是改變很難。另外6月到現在一直在裝修，樓下酒吧音樂基本轟趴到2點以後如果需要安靜的可以繞道。
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Response from Property: Dear Mr Xing, Thank so much for your stay with us. We are delighted knowing you had a great experience with us. It will be a pleasure to welcome you during your next visit at Hospes Hotels. Yours Sincerely, Mireya Domingo, General Manager.