Room00 Ventura Hostel Reviews

One of the best hostel in central Madrid. Everything is so near. Strategic location. The staff is friendly and nice. The beds and Washrooms are clean too. Kudos to room007 team. Highly recommended and i will definitely come back for my next summer holidays. Mucho gracias!

Decent hostel for a good price at a short walk from the centre.

Nice clean beds and excellent staff. Smooth check in and check out. Great location as well.

It was a perfect: staff super nice and helpful, the place is new and clean. It's located in a great area

All very well. The staff is super attentive and always willing to help, you can leave your luggage on the day of departure, the facilities are very new; and you have a locker with a key that they provide you right there! Everything is great

This youth hostel was a highlight of my trip. Located in the city center with convenient transportation and quiet and comfortable surrounding environment. The hostel is fully equipped, clean and tidy, with comfortable beds and spacious public spaces. The staff were friendly, helpful and provided lots of useful travel advice. In addition, the social atmosphere is strong and I have made many new friends from all over the world. Overall, it was a pleasant stay and one I would recommend to other travelers without hesitation.

It was not far from Atocha Station, and there were many restaurants and supermarkets nearby. The room was nice and clean!

Only the price is cheap

If you are going to book in this establishment, think twice. We are still awaiting a response from you to a cancellation due to health restrictions in March 2020 (in fact, the establishment was closed!!). They have NOT offered us a refund nor have they responded to the multiple emails and certified letters sent from the OCU. When we have called the phone number that appears on their page, they answer us at reception saying that they are not in charge of these procedures and that we send an email to the address they provide (emails that never respond). In short, I do not recommend this option: terrible management of cancellations!

I don't even know where to start. I've booked a bed in a 8 mixed bed dorm, I got a bed but I was the only girl in the room wich, ti say the least, made things weird. The bed was clean and comfortable - the only clean thing in the hotel. The 8 bed dormitory had a fan that was not working so on the 6th of August with nearly 40°C outside and 8 peopple in the same room ...you would just boil - i did not find this human at all. The other thing that was very unhuman was that the room had only 1 toilette and 1 shower. There was no other shared toilet on the hallway. The shower was clogged most of the time so you basically had to lie with your feet in the water that everybody has used before you- absolutely disgusting.The one and only toilet has a big gap under the door so it was like you were pissing and pooping in front of everybody else in the room. Both the shower and the toilette did not have a fan. The people at the reception were not friendly and it took them about 25 minutes to check me in and give me a key which is outrageousI asked for a bottle of water as they have a leaflet at reception saying they have bottles of watter, coffee & tea. I waited for about 10 minutes because the guy at the reception was busy talking to someone else so i asked again and the he said they're out of water and gave me a little glas of tap watter instead. The card to open the door keep deactivating itself so every time I'd just have to go back to reception and wait for the people bahind the desk to finish their important conversation before haveing the card reactivated. At checkout you just wait to get back your 5 euro for the key, similar with stone age only they have a safe box, so the person bahind the desk just scrolls through envelopes till she/he finds the one that has your name written on it. I don't need to get my exact money back, just the 5 euro. The wifi works fine. Overall I really do not recommend the place.

I would not recommend

Good location in the city centre. Private room with bathroom was a good size and we got a little terrace ansd sofa. We got it at a very good price comparing to other hotels in Madrid. Plenty restuarants all around. Close to the metro. They have a little bar downstairs with 2 for 1 drinks if you are a guest and show them your key. There was only one flat pillow per guest so sleeping wasnt very comfortable. Mattress could be better as we could feel the springs.

I didn't like the quallity of the installations is horrible

We were told the same day we were arriving Madrid that they had a last minute inconvenience with the hostel at Ventura location and we were sent to the Chueca location. I had personally picked the Ventura location since we were only there for 2 days and I had already planned places to visit near that location. We stayed at the Chueca Hostel, the room was comfortable, it was clean and staff was friendly, so at least that was good. Nevertheless, we did pass by the Ventura location and realized it is closed. I had read reviews of people claiming this had happened to them but I thought that is was only in specific cases, but this hostel is definitely closed, and they tell you last minute so you don't have any other option but to stay at Chueca. Its misleading publicity and it is wrong. Booking this hostel shouldn't even be allowed. Now, if you don't mind staying at the Chueca location, it is a good option for a few days.