B&B HOTEL Apartamentos Madrid Centro Fuencarral 46 Reviews

I had a real problem. I could not get the tickets I had just purchaed from a very difficult app and it was all in Spanish, Ainhoa, the night desk clerk, was so gracious and nice that she spent hours assisting me and downloading them to her phone and then forwarding them to me. When the first tries with this difficult app failed, she told me to go upstairs and she would call me. When it still failed, she called the app operator and explained the problem and took care of it. It took her hours and luckilly no one else needed her assitance that late at night. She really went beyond the call of duty or any reasonable effort to help but was insistant that she would get it done for me. As to the place, it is beyong any expectation. The one bedorrom apartment is very large. The living room with exposed beans over white stucco and cathedral cielings opens through three french doors to the terrrace with ample seating and dining furniture that could host a party for 50. The kitchen is lovely and the bathroom is very large and everything is air conditioned and modern. The king bed is very comfortable and the apartment is serviced every three days. On top of all of this the location can't be beat, All of this is for less than a road side hotel room in an average chain in the US. I give it 5 stars at a cost of 2 stars! It's a great choice for your stay in Madrid.