Dwo Yuste Alcalá

Dwo Yuste Alcalá Reviews

Dwo Yuste Alcalá

C. de Miguel Yuste, 14, Madrid, Community Of Madrid, 28037, SpainView Hotel Details
Dwo Yuste Alcalá
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Dwo Yuste Alcalá Guest Reviews

4.4/5
Very Good
47 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(47)
Positive reviews(16)
Reviews with photos/video(3)
Negative reviews(2)
NoraWan
Double Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Good service and clean room
Ly1314
Family Quadruple Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The room is clean. There are many restaurants near the hotel. The subway is a few minutes walk away. The breakfast is a surprise and you can order hot dishes for free. Recommended
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Guest User
Twin Room
Stayed in May 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Jul 23, 2023
It's very remote and hard to find. It took me a long time to find it. It was really difficult.
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Guest User
Double Room
Stayed in Apr 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Apr 14, 2024
Highly recommended
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Guest User
Double Room
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 4, 2024
房間很好,交通方便
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Guest User
Stayed in Jul 2024
Family
0 review
5.0/5
Outstanding
Posted on Jul 5, 2024
We stayed two nights before flying out of Madrid. The rooms are not large but are modern and had everything we needed. We rented two rooms: one for the two of us and one for our teenager. It was very reasonably priced. We slept well with a hot shower in the morning. We didn't prepay for breakfast but purchased coffee and tea one morning and breakfast the next morning. Again, I felt a good value: three types of bread, cheese, meat, hot beverage, juice, fruit, yogurt, and a choice of a hot entree. The breakfast staff was so nice that they made the stay memorable. They also have available a limited selection of adult beverages later in the day. Although not in the tourist area, it is right down the street from a beautiful park and has a selection of restaurants close by. When returning to Madrid, we will definitely stay here again.
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 14, 2024
Good hotel and good quality! We went to this hotel just for two nights, to visit Madrid as a weekend trip. Despite it's not in the city center, it had the metro really closed by, so 10 minutes and we were in the center of Madrid. The bedrooms are good for a short stay and the hotel is very clean. The staff was really friendly and helpful. I recommend this hotel.
Guest User
Stayed in Oct 2022
Business travelers
0 review
4.0/5
Very Good
Posted on Oct 11, 2022
Stayed for two nights whist visiting Madrid for a trade fair at IFEMA. The modern hotel is a short drive from both IFEMA and the airport as well as being close to Metro line 5. The hotel located in a quiet street with a number of good restaurants and bars in the surrounding area as well as a large park. Check-in was fast and the room was clean, simple, and modern in style. The Wi-Fi worked very well, as did the air-con. The shower was excellent with good power and temperature control. Expensive (€236 a night), especially as breakfast was extra; but then all the hotels in Madrid increase prices during the trade fairs, otherwise, I recommend the hotel.
Response from Property: Thanks a lot for your opinion. We appreciate your words about our hotel as they are going to be useful for people, for sure. The DWO Yuste Alcalá hotel team is very glad to read comments like yours, this keep us motivated and on the wright way.
O8158CFlydias
Stayed in Jun 2022
Solo travelers
5.0/5
Outstanding
Posted on Jun 26, 2022
Modern, clean hotel, rooms has everything you need, great for a few days sightseeing when you want a comfortable bed at the end of the day. Typical continental breakfast but more than enough to start off your day. Pleasant, helpful staff. Situated in the business area but close to metro with direct stops to city centre. As a solo female traveller felt perfectly safe in the area.
Response from Property: Dear guest, Thanks a lot for your comments and rate about your stay in the DWO Yuste Alcalá hotel. Your words encourage our team to keep in the wright path to best client service. Best regards,
Guest User
Stayed in Apr 2024
Couples
0 review
1.0/5
Posted on Apr 8, 2024
Hotel far from the center, there was no water for the shower and in addition it was cold, freezing on another day, there was no hot water... the breakfast was good, but the attendant, a lady, kept shouting at me in the lounge that it wasn't for anyone take no food, there is no infrastructure for tour groups, there was only one coffee machine and there was a huge queue.
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Guest User
Stayed in Aug 2023
Other
0 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Excellent service, we arrived late due to a train delay and it was great to arrive, everything was clean, the breakfast was spectacular, delicious, the staff was great, super attentive and friendly. Definitely a place to return.
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Guest User
Stayed in Jul 2023
Other
0 review
5.0/5
Outstanding
Posted on Jul 25, 2023
A very pleasant stay. The staff is very friendly, attentive, always eager to please. Hotel close to many places to eat, metro line 2 minutes away. Brilliant. All very affectionate and apologize to the rest of the staff, but special mention for Tamara. It's a love. (They all are).
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Canell2012
Stayed in May 2023
Couples
4.0/5
Very Good
Posted on May 13, 2023
Very good hotel, quiet, clean and welcoming staff, outside the center of Madrid but 3 minutes from a metro station. Very good full breakfast with savory and sweet options, and parking if you come by car. I recommend this hotel.
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Response from Property: Good morning. Cannel, Thank you very much for your evaluation and for your comments. The entire staff of the DWO Yuste Alcalá Hotel is very satisfied to have offered you a hotel experience that meets your expectations. Yours sincerely,
Guest User
Stayed in Dec 2022
Other
0 review
5.0/5
Outstanding
Posted on Dec 10, 2022
Excellent in all aspects: Staff, facilities and location. It has nothing to envy a 4*. Highlights: The kindness, diligence, professionalism, disposition and maximum attention of all the staff. For health reasons, I made a reservation with special conditions. They understood and attended to my situation perfectly. The director, Javier, went to great lengths to meet the requirements, even proactively taking some additional measures to make sure everything was correct. We stayed in a family room, very spacious, clean, modern and new. Provided with a safe, minibar and very large flat-screen TV. Very well located 5 minutes from the Suanzes metro stop that takes you to the center in 20-25 minutes. Many thanks to all the staff for making us have an unbeatable stay. We will repeat, without a doubt.
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Response from Property: Good afternoon Edteby, Receiving your visit, from minute 0 has been a pleasure, we promised to offer you a stay that best suits your needs and requirements and we do not hesitate to put all our means at your disposal. For your part it has been the same. Thank you from all the hotel workers. Your details did not leave us indifferent either, thank you for your kindness and generosity. We hope to see you again! Kind regards.
Guest User
Stayed in Jul 2022
Couples
0 review
2.0/5
Posted on Jul 13, 2022
Good location as it is on Calle Alcala and close to the metro. Bad check-in, the room assigned was dirty and we had to wait for more than an hour, upon arrival there was a dirty coffee cup on top of the shelf of those who were staying before The worst breakfast, even if it is continental, it is not logical that they put 2 days of chorizo in the morning, my partner is a vegetarian and not even asking, little or no fruit, at least one piece of fruit per person, unnatural tomato and I could say quite a few things about this, I give a lot of importance to food and it is the worst I have seen by far in terms of breakfasts (pardon the expression). I will not return simply because of this even though the rest is quite acceptable, spacious bathrooms and rooms although very noisy when they close doors in other rooms, everything rumbles.
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Response from Property: Dear Didier, We are deeply sorry that your experience at the hotel did not meet your expectations. We apologize for the punctual cleaning error that you mention, since it is one of our departments that has the best ratings. Regarding breakfast, we offer a complete and varied continental breakfast. We regret that it was not to your liking and due to a communication error we have not been able to adapt to your needs. We hope to have the opportunity to welcome you the next time you visit Madrid. Best regards, The address.