To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All Reviews(101)
Positive reviews(94)
Reviews with photos/video(1)
Negative reviews(7)
Guest User
Single Room with View
Stayed in Mar 2023
Solo travelers
14 review
2.7/5
Posted on Mar 27, 2023
Nothing is good except location
Francisco Amat - Laura Velasco
Economy Single Room
Stayed in Sep 2022
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 4, 2022
Good place and very well located, totally recommended. Exceptional treatment and in the heart of Gran Vía, right in front of the Plaza de España Metro stop
Spacious room, near bars and restaurants. Great location.
jose
Stayed in Apr 2023
Family
5.0/5
Outstanding
Posted on Apr 16, 2023
Excellent ubication. Close to everything on walking distance.
Very neat hotel. The cleaning is terrific.
I love this hotel.
Kelly
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Mar 21, 2023
I was within walking distance of everywhere I wanted to go. My room was clean, the staff were helpful, and I felt safe. I would recommend this to others and stay here again.
Rafaela Santa
Stayed in Mar 2023
Family
4.0/5
Very Good
Posted on Mar 13, 2023
The place is super well located right on La Gran Via and that makes it a bit loud, but if you keep all shutters down will be better. It’s an old place where U can stay without great expectations, staff is friendly and I can’t tell U about the amenities because I didn’t use it. Ideal for a short stay no more than 2 days.
Rowena
Stayed in Feb 2023
Family
5.0/5
Outstanding
Posted on Feb 3, 2023
Staff are very nice and attentive. Hotel is clean, big room great amenities.it is near to tourist spots, shopping and restaurants. Will come back again.
Stuart
Stayed in Jan 2023
Friends
4.0/5
Very Good
Posted on Jan 24, 2023
The hotel has a great location on the Gran Via. It sits within a block that houses other businesses with reception on the 6th floor.
My room was small and basic, but was clean with an excellent shower. Small balcony did over some excellent views over the city. I didnt take up the offer of breakfast so cant comment on how good this was.
Useful facility to check in and out online which helped speed up the process.
Hong
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 6, 2023
The room is clean, but small. The breakfast is average. The hotel is in a great location, the famous Calle Gran Via.
Mary
Stayed in Dec 2022
Other
3.0/5
Posted on Dec 28, 2022
The room was too cold, the thermostat did not work. Thank God for the thick blankets. Checking in at night was scary. No coffee maker in the room. The morning staff was nice though.
Stephen
Stayed in Nov 2022
Other
4.0/5
Very Good
Posted on Nov 14, 2022
This is a typical old style hotel for an urban centre in Spain. Small room but quite adequately equipped and appeared to be recently renovated. The location is excellent and it was accessible vis a bus or walking (40 minutes) to the train station. I would stay there again.
Emerita Miflor
Stayed in Nov 2022
Family
4.0/5
Very Good
Posted on Nov 13, 2022
Very convenient. Just along Gran Via! It's where the action is. Lovely, lively place to be. We have great view from the balcony. Wide space. Great food selection for breakfast. Top with great view of the city as you dine.