Hotels near Lookout at El Corte Inglés-Callao, Madrid

This is a five star hostel. It’s in a prime location, near puerta del Sol, churrería 1902 is just around the corner and El Corte inglés too. The beds are comfortables and the rooms have a pleasant temperature. The best part is that they offer a safe for free and it made my stay much better as I was able to leave my passport and electronics in it. You need to bring your own padlock or pay €8 in the reception to close the locker you’re assigned. The only downside is that the beds don’t have a curtain and one of the guests snored all night so I couldn’t sleep that night.

The location is perfect but if you’re using a can it could be a bit tricky as the cars can’t go drive on the street except for permitted ones(?) so you’ll have to walk a bit with a suitcase to the hotel and also when you call a cab you have to go to the main road. But if you’re ok with that the rest is pretty amazing! The hotel is quite modern and great for young people and solo travelers.

Stayed one full week in Madrid and had an absolutely fantastic experience. The hotel was recently opened and had a special musical touch to it, located right in the center of Madrid by Plaza Mayor and Sol. Rooms are well appointed spacious, and quality amenities ,beautiful rooftop terrace and even though the hotel has a theatre/concert venue you will not hear much! Many artists usually perform at the famous theater venue in the lobby which adds a fun vibe to the experience . However I really need to highlight the staff especially Maria Garcia one of the managers a true professional and did all she can for me to enjoy this experience, always there to help and assist making sure my experience is top notch. Tania the guest experience manager was extraordinary, knew all the answers to my questions and recommend great restaurants, found the perfect transfers to take me to the football stadium, and more. She is a superstar Also wanted to mention Alvaro front office manager, always smiling and accommodating! Bravo!

The hotel exceeded my expectations, it was clean and tidy, and was cleaned every day. The location is very good. Two subway stations are very close. It is a few minutes walk from Puerta del Sol San Miguel and other places. I saw police cars parked nearby several times and it felt safe. The wifi is also very good. The best thing is that there is a 24-hour Coffee Corner, which provides free coffee drinks and hot water, pastries, fruits, self-service, and a microwave oven. In the morning, the staff will also provide bread donuts and water at the door. It should be noted that their front desk is open until 11 o'clock in the evening. There is a self-service check-in machine after 11 o'clock, and the room can be entered with a password. Areas for improvement: Sound insulation is not good enough (bring earplugs if you have high sleep requirements), there is no elevator Flaws do not hide the advantages, five-star praise

Excellent hostel- we wouldn’t normally use hostels anymore but we’re 3 friends on a city break and it looked great. It was in fact superb- very cool communal areas on the ground floor and the rooms were excellent. Beds very well set up with light and usb switch and very comfortable. We also liked the free activities- exercise classes, sangria making, walking tour etc that encouraged some community. Would highly recommend!

I've stayed at this hotel multiple times. Unfortunately, on this occasion the service was poor given that no water was running between 8 am and 4pm for two consecutive days. No discount or offer was given due to the inconvenience. Moreover, the wall plugs were not working.

We stayed for 3 nights at this hotel in January. The hotel is very clean, quite cosy and the staff is very helpful they guide you really well about Madrid. Cleanliness 5/5, Staff 5/5, Wifi 4/5, Food 2/5. We had a lot of fun! Loved our stay, will visit again!:)

El hotel es nuevo y el personal se esfuerza por dar un buen servicio. Camas cómodas y habitaciones aisladas. Viajamos con persona en silla de ruedas y el hotel está totalmente adaptado. El hotel está en un polígono y no hay nada cerca. No ofrecen comidas salvo unos bocadillos. Este es un tema en el que deben mejorar. En el baño también deberían poner algo más de luz . En general una estancia agradable para pasar un día de tránsito.

On day 1 we asked for the room to be cleaned whilst we were out exploring the area. When leaving our room, our suitcases were left open on the floor with valuable possessions left on the side including perfume, woke laptop/phone jewellery as we expected these items to be safe within our locked room. Upon our return we found our possessions had been rummaged through with our suitcases being emptied and couldn’t locate a perfume bottle (£150 value). The next day we spent the day searching for the missing item which was not located. To our knowledge this is the only item that was taken but have yet to fully go through our suitcases which were tampered with. We reported the item missing to reception after we throughly checked our room to which we were told the staff were aware of the perfume ‘incident’. When questioned they said upon arrival to the room the perfume was already smashed. This was inaccurate as the item was not left on a smashable surface and we would not have reported the item missing had we broken it ourselves. The staff failed to apologise or inform us of the incident, and when questioned all staff were knowledgeable about the ‘incident’. After trying to resolve the situation, they then accused us of having smashed the bottle ourselves instead of offering to rectify the situation or offering a solution. The item was obviously stolen as we didn’t smash it and, had they accidentally smashed the perfume whilst cleaning, the room would have smelled potent given it was a brand new, full bottle of perfume. We asked to speak to the manager who was rude, changed her story multiple times after consulting with back of house, laughed at us and said she couldn’t understand us despite speaking perfect English. We were also told to “f*ck off” and to contact the police if we wanted anything done about the situation. Would not recommend staying here.

We travel with 40 students aged 12 and the treatment of all staff was excellent. The rooms and bathrooms are spacious and the bed is very comfortable. The breakfast is very varied and the dinner is wonderful. There is a very good location. We congratulate all the staff of reception, restaurant and cleaning.